Little changes. No long term help and those work with little interest in the company. Sweep up and wipe down when you have no customers.
Atmosphere: 3
Food: 3
Service: 3
Mick Ramo
Horrible, this is disgusting.
Atmosphere: 1
Food: 1
Service: 1
That Writer
Came here the other day (10/4/25) looking for the munchkin Halloween bucket, but they were out of munchkins when we asked for it. Came back the next day (10/5/25) and ask for the bucket with munchkins. We were then told they are not for sale while they are openly displayed on the display case. The service is also really slow and they always seem to be backed up. Also got assorted munchkins and they gave us all glaze….If you are wanting a quick breakfast don’t stop here. Really disappointing. Won’t be coming back
Atmosphere: 2
Food: 2
Service: 1
Chris
Every time they mess up my order
John Wolf
Our food came out cold and incorrect. The food preparer didn't know how to make the food and was terrible at fulfilling the order correctly!!!!!. No one greeted us and a horrible atmostphere!!!!
Atmosphere: 1
Food: 1
Service: 2
Neil Brodie
Great service. Good selection. Friendly staff. The blueberry munchkins didn't really taste like anything.
Atmosphere: 4
Food: 4
Service: 5
Enisa Topic
Third time my order has been messed up completely, I’m done coming here
Atmosphere: 1
Food: 1
Service: 1
I-DO-REVIEWS
I have never encountered a Dunkin' with slower service. Every single time I visit the drive-thru, I end up waiting an eternity just to place an order. It’s bafflingly inefficient. You pull up and literally wait around a full minute before someone acknowledges your presence—only to tell you they'll be with you shortly. This isn't an occasional glitch; it’s the norm, irrespective of the time of day. Mornings, afternoons, evenings—it doesn't matter—this location operates at a snail's pace.
The drive-thru operates on a one-order-at-a-time basis, and this seriously hinders any notion of fast service. They will not take another order until the previous one is out the window. Regardless of how many cars are lined up or what time it is, the staff here can only seem to manage one order at a time. The worst part? The coffee is no different than what you get at any other Dunkin'. You would think that with service this slow, they'd at least make it worthwhile with exceptional coffee, but nope. Same standard taste.
At first, I assumed it was a staffing issue. Maybe they were short-staffed and struggling to keep up. I was empathetic. However, I've seen firsthand that staffing isn’t always the issue. Even when there’s ample staff present, the service doesn't get any faster. It just left me utterly confused and incredibly frustrated.
In a nutshell, this is the slowest Dunkin' I’ve ever experienced, and it makes zero sense why they can’t streamline their operations to serve more than one car at a time. It’s a painfully slow ordeal every visit.
Atmosphere: 1
Food: 3
Service: 1
lora bacon
Always fast and friendly service. The ladies in the morning are fantastic.
If I could give zero stars, I would. The service at this Dunkin’ was ridiculously slow, and the staff didn’t acknowledge us at all. I thought using the kiosk would make things faster, but it seemed like they weren’t even checking the orders. When I asked about mine, they just pulled the sticker from the receipt machine like they had never seen it before—meanwhile, there was a huge backlog of stickers, meaning tons of orders were probably being ignored or delayed. Clearly, from all the other bad reviews, this place shouldn’t even be open. It’s completely disorganized and a waste of time.
The employees in that Dunkin' donut it doesn't have currency. And they aren't very rude peopaul
Atmosphere: 3
Service: 3
Bobby G
Expensive but good coffee
Atmosphere: 3
Food: 3
Service: 4
Lori Mcgriff
Very busy.
Atmosphere: 5
Food: 5
Service: 4
Erin Jackson
TERRIBLE customer service. Awfully rude to their customers saying “leave before i beat your ass” when you could have just remade the drink you made incorrectly. They could use a serious attitude adjustment
Atmosphere: 1
Service: 1
Jermey Collins
I ordered a medium drink and a quarter of it was missing. Extremely slow and rude employees.
Little changes. No long term help and those work with little interest in the company. Sweep up and wipe down when you have no customers.
Atmosphere: 3
Food: 3
Service: 3
Horrible, this is disgusting.
Atmosphere: 1
Food: 1
Service: 1
Came here the other day (10/4/25) looking for the munchkin Halloween bucket, but they were out of munchkins when we asked for it. Came back the next day (10/5/25) and ask for the bucket with munchkins. We were then told they are not for sale while they are openly displayed on the display case. The service is also really slow and they always seem to be backed up. Also got assorted munchkins and they gave us all glaze….If you are wanting a quick breakfast don’t stop here. Really disappointing. Won’t be coming back
Atmosphere: 2
Food: 2
Service: 1
Every time they mess up my order
Our food came out cold and incorrect. The food preparer didn't know how to make the food and was terrible at fulfilling the order correctly!!!!!. No one greeted us and a horrible atmostphere!!!!
Atmosphere: 1
Food: 1
Service: 2
Great service. Good selection. Friendly staff. The blueberry munchkins didn't really taste like anything.
Atmosphere: 4
Food: 4
Service: 5
Third time my order has been messed up completely, I’m done coming here
Atmosphere: 1
Food: 1
Service: 1
I have never encountered a Dunkin' with slower service. Every single time I visit the drive-thru, I end up waiting an eternity just to place an order. It’s bafflingly inefficient. You pull up and literally wait around a full minute before someone acknowledges your presence—only to tell you they'll be with you shortly. This isn't an occasional glitch; it’s the norm, irrespective of the time of day. Mornings, afternoons, evenings—it doesn't matter—this location operates at a snail's pace.
The drive-thru operates on a one-order-at-a-time basis, and this seriously hinders any notion of fast service. They will not take another order until the previous one is out the window. Regardless of how many cars are lined up or what time it is, the staff here can only seem to manage one order at a time. The worst part? The coffee is no different than what you get at any other Dunkin'. You would think that with service this slow, they'd at least make it worthwhile with exceptional coffee, but nope. Same standard taste.
At first, I assumed it was a staffing issue. Maybe they were short-staffed and struggling to keep up. I was empathetic. However, I've seen firsthand that staffing isn’t always the issue. Even when there’s ample staff present, the service doesn't get any faster. It just left me utterly confused and incredibly frustrated.
In a nutshell, this is the slowest Dunkin' I’ve ever experienced, and it makes zero sense why they can’t streamline their operations to serve more than one car at a time. It’s a painfully slow ordeal every visit.
Atmosphere: 1
Food: 3
Service: 1
Always fast and friendly service. The ladies in the morning are fantastic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Croissant, Dunkin' Lemonade Refreshers, Sourdough Breakfast Sandwich, Dunkin' Energy, Hash Browns, Dunkin' Refreshers, Bagel, Original Blend Coffee
If I could give zero stars, I would. The service at this Dunkin’ was ridiculously slow, and the staff didn’t acknowledge us at all. I thought using the kiosk would make things faster, but it seemed like they weren’t even checking the orders. When I asked about mine, they just pulled the sticker from the receipt machine like they had never seen it before—meanwhile, there was a huge backlog of stickers, meaning tons of orders were probably being ignored or delayed. Clearly, from all the other bad reviews, this place shouldn’t even be open. It’s completely disorganized and a waste of time.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The employees in that Dunkin' donut it doesn't have currency. And they aren't very rude peopaul
Atmosphere: 3
Service: 3
Expensive but good coffee
Atmosphere: 3
Food: 3
Service: 4
Very busy.
Atmosphere: 5
Food: 5
Service: 4
TERRIBLE customer service. Awfully rude to their customers saying “leave before i beat your ass” when you could have just remade the drink you made incorrectly. They could use a serious attitude adjustment
Atmosphere: 1
Service: 1
I ordered a medium drink and a quarter of it was missing. Extremely slow and rude employees.
Atmosphere: 1
Food: 1
Service: 1
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