Jimmy John's
167 Genesee St, Utica
(315) 624-0110
Recent Reviews
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One worker, took care of a very large group and got everything made in a timely manner
Atmosphere: 5
Service: 5
We are 1-2 times a week customers to this location , always fresh always delicious and the service is great also ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Although im not a fan of Jimmy Johns 2 choices of an 8 inch or 16 inch sub.... the sub itself is excellent. Good bread, love there provolone, just a great sub. Why not an option for a 12 inch though? This puts there competitor Jersey Mikes just one step ahead. This location has great staff, fast service and
Atmosphere: 5
Food: 4
Service: 5
Very yummy bread and fresh ingredients make very yummy subs!
Atmosphere: 4
Food: 5
Service: 5
Good Jimmy John’s location, just beware access is limited if coming by car. We stopped off of I90 thinking it would be a quick stop, it is most definitely within city limits with city parking.
Atmosphere: 5
Food: 5
Service: 5
Clean and good service
If I could give -5 I wouldAbsolutely horribleDi not even recieve half the stuff that I wanted on my subMy coworkers same wayI do not recommend this place at allI will never order againAnd we paid $55.00 so here is a pic of where it ended up ,right in the dumpster .
Food: 1
Service: 1
Great place and good food ?
Atmosphere: 5
Food: 5
Service: 5
Friendly service quiet atmosphere clean environment!
I would give this third world dictator restaurant owner a zero, but I was concerned the algorithm would have just not recorded it as if I skipped not giving any star. While the food was fine, it wasn't at all what was presented on Uber. Evidently the big crispy roast beef sub sandwich is no longer selling. Not even with American cheese. My Uber points awarded me a free sandwich. But the Utica Boss and owner of this establishment waited til delivery at doorstep to call me telling me he can't delivery a free sandwich to my loved one in his motel room unless I paid for it. Seems to me that's his responsibility to contact Uber, NOT a customer to whom I was told from his employee on the phone that the order is all set and paid for. I don't mind paying for the item I ordered at full price without Uber reward being used, but the lack of communication between owner and Uber is pathetic, let alone the allowing me to believe the order was all set and paid for was just as pathetic. But the owner waiting to drive all the way to doorstep of my loved one to btch about extra money to his face THEN calling me to explain HE would suffer the loss of it was a freebie was unacceptable. That's his problem between the agreement of policies between him and Uber not dragging me an honest customer in the middle! Perhaps the real culprit is Uber and not the restaurant owner, I get it. But how will I ever know unless HE straightens this issue out with Uber. For until he does, it reflects in part on his establishment as much as Uber.
Restaurantji Recommends
Food is alright. But kinda a rip off. Behold my $9 sandwich. Not worth the price.
The bread is fresher than Subways and they suppose to bake their bread fresh every day. The place is always clean and the people serving you is very respectful. Wish there were other restaurants like this.
BEST PLACE TO GET A SANDWITCH CAW CAWTHERE WAS NO JIMMY INSIDE CAW CAW, KIND OF DISSAPOINTED CAW CAW
The new Chicken Ceasar wrap was great. The beach club was even better. The staff at this place is very polite and told us clearly what the favorite is and guided us with our options. Would come back when I'm in Utica next.
Fresh ingredients and friendly staff.
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