Food was okay. But when my husband picked the food up the lady at the counter was pretty rude to him thinking he was an uber driver. Got home to realize they gave 3 orders of honey garlic wings and 1 honey bbq when it was supposed to be the opposite. Went back down there and I went in, politely explained and showed them. The same lady tried saying my husband grabbed the wrong bag and rushed out of there (I was in the car when he picked it up and he didn't come out to quickly) so I showed her the tag on it and told her that IS in fact my name, so it was the right order, they just switched the amount of each I was supposed to get which is understandable. Then she shows me the bottle of the sauce from the line as she's remaking it and points out the name to "prove" it was the correct one. She also was rude to another customer before she had assisted me when they asked her for a tray because they were eating here and rudely said her screen showed it as a takeout order (multiple times) and she was the one who was taking orders.
MO SMITH
Horrible staff over charging that store need new staff period its just disgusting ?
Atmosphere: 1
Food: 1
Service: 1
mia dumas
Multiple things with my order I didn’t mind when the biscuits were smashed on top of the chicken then I didn’t mind that it wasn’t crispy. It was original when I ordered crispy and then third of all, they gave me three tiny pieces of chicken and three pieces, a full size chicken.
Atmosphere: 1
Food: 1
Service: 1
Aaron Wright
Good work
Atmosphere: 5
Food: 5
Service: 3
Donna Booth
Love their customer service very friendly in good food
Parking: A lot of space to park
Kid-friendliness: Very friendly
Wheelchair accessibility: It's accessible to get a wheelchair in the front door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thigh, Famous Bowl, Gravy
Digital Decay
Stupid app won't let you order food within the last hour of the business being open. Congratulations! I won't bother trying ever again.
Service: 1
Gaming Grandma
Food is super inexpensive! Can hardly cook at home cheaper
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Dark Meat, Gravy, Taste of KFC 2 PC Deal
Kurt Nicoll
The guy who makes the chicken that skinny tall, black guy has the worst attitude I’ve ever met. He should be fired immediately, and I will take this to corporate. the woman Jasmine, who works the counter. Shouldn’t have to put up with him either. I will get him fired for disrespecting me.
Atmosphere: 1
Food: 1
Service: 1
Gina Arcuri
Smallest chicken pieces I have ever seen. Over cooked and simply gross Popeye's here I come
This is the only KFC in the area I will eat at. Great service and they keep their oil fresh. I come often on my lunch break. Rome location needs to come take notes
Atmosphere: 5
Food: 5
Service: 5
Shawn Stutzman
One piece was dry like the Sahara desert.
Atmosphere: 4
Food: 3
Service: 5
Theresa LaPointe
Ordered a blackberry lemonade… they didn’t have the blackberry but didn’t tell me and just gave me a regular lemonade! Not what I ordered
Atmosphere: 5
Food: 4
Service: 4
MMG Torres
I have been going to this location for years. I do not know what is happening lately, but the food is served dry, the service is not what is used to be; the staff seems tired, not motivated and lack of CS skills. I had to ask for napkins and a fork and was embarrassed to ask for ketchup because this is something that they should ask or provide. I guess not anymore. Not from KFC. The pieces of what is supposed to be "original" chicken were small and the food was cold and overcooked (even the skin was saggy). I think that this is the last for me. I bring a lot of customers there, but they don't seem to care. I took a picture of how I got my food when it was hand to me. If they do not care to serve, I do not care to spend my money there.
Food was okay. But when my husband picked the food up the lady at the counter was pretty rude to him thinking he was an uber driver. Got home to realize they gave 3 orders of honey garlic wings and 1 honey bbq when it was supposed to be the opposite. Went back down there and I went in, politely explained and showed them. The same lady tried saying my husband grabbed the wrong bag and rushed out of there (I was in the car when he picked it up and he didn't come out to quickly) so I showed her the tag on it and told her that IS in fact my name, so it was the right order, they just switched the amount of each I was supposed to get which is understandable. Then she shows me the bottle of the sauce from the line as she's remaking it and points out the name to "prove" it was the correct one. She also was rude to another customer before she had assisted me when they asked her for a tray because they were eating here and rudely said her screen showed it as a takeout order (multiple times) and she was the one who was taking orders.
Horrible staff over charging that store need new staff period its just disgusting ?
Atmosphere: 1
Food: 1
Service: 1
Multiple things with my order I didn’t mind when the biscuits were smashed on top of the chicken then I didn’t mind that it wasn’t crispy. It was original when I ordered crispy and then third of all, they gave me three tiny pieces of chicken and three pieces, a full size chicken.
Atmosphere: 1
Food: 1
Service: 1
Good work
Atmosphere: 5
Food: 5
Service: 3
Love their customer service very friendly in good food
Parking: A lot of space to park
Kid-friendliness: Very friendly
Wheelchair accessibility: It's accessible to get a wheelchair in the front door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thigh, Famous Bowl, Gravy
Stupid app won't let you order food within the last hour of the business being open. Congratulations! I won't bother trying ever again.
Service: 1
Food is super inexpensive! Can hardly cook at home cheaper
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Dark Meat, Gravy, Taste of KFC 2 PC Deal
The guy who makes the chicken that skinny tall, black guy has the worst attitude I’ve ever met. He should be fired immediately, and I will take this to corporate. the woman Jasmine, who works the counter. Shouldn’t have to put up with him either. I will get him fired for disrespecting me.
Atmosphere: 1
Food: 1
Service: 1
Smallest chicken pieces I have ever seen. Over cooked and simply gross Popeye's here I come
Atmosphere: 3
Food: 1
Service: 3
Great customer service!!!!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
This is the only KFC in the area I will eat at. Great service and they keep their oil fresh. I come often on my lunch break. Rome location needs to come take notes
Atmosphere: 5
Food: 5
Service: 5
One piece was dry like the Sahara desert.
Atmosphere: 4
Food: 3
Service: 5
Ordered a blackberry lemonade… they didn’t have the blackberry but didn’t tell me and just gave me a regular lemonade! Not what I ordered
Atmosphere: 5
Food: 4
Service: 4
I have been going to this location for years. I do not know what is happening lately, but the food is served dry, the service is not what is used to be; the staff seems tired, not motivated and lack of CS skills. I had to ask for napkins and a fork and was embarrassed to ask for ketchup because this is something that they should ask or provide. I guess not anymore. Not from KFC. The pieces of what is supposed to be "original" chicken were small and the food was cold and overcooked (even the skin was saggy). I think that this is the last for me. I bring a lot of customers there, but they don't seem to care. I took a picture of how I got my food when it was hand to me. If they do not care to serve, I do not care to spend my money there.
Atmosphere: 2
Food: 1
Service: 1
This KFC tries
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