McDonald's
171 N Genesee St, Utica
(315) 797-5486
Recent Reviews
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Just got breakfast and my burritos were still frozen! Called the manager and couldnt hear him as there was a loud buzzing noise over powering him. Thank god work has microwave. Mcdonalds is disappointing prices go up while service is straight trash!
Atmosphere: 1
Food: 1
Service: 1
Always a 20+ min wait in drive thru any time of day
Slowest McDonald’s ever
Slowest service I have ever seen in my life.
Atmosphere: 2
Food: 3
Service: 1
Waited 45 min to get through drivethru!! Would not have stayed if my son wasn't such a picky eater. Avoid this place if possible.
Atmosphere: 1
Food: 3
Service: 1
Worst McDonald’s ever!!!! I will never order from here again. The first time they got my sandwich wrong and gave bacon when I ordered sausage. The second time I didn’t even get my sandwich. How does this company make so much money when your employees can’t ever get an order right? Everything is always wrong and stuff is always missing. Absolutely ridiculous get your crap together
Food: 1
We tried to use the drive thru, noone answered the intercom, when we pulled up to the window, they said DT wasn't working and told us to come inside. Ordered our food at 9:58pm, we didn't receive our order until 10:38. The 2 employees behind the counter were texting, and one had slides on his feet, extremely unprofessional. Our order was also incorrect and items were missing. Go to the Wendy's Next Door!
Atmosphere: 1
Food: 1
Service: 1
Horrible horrible establishment. Took well over an hour to get our food that we had to go in for to order because the drive thru mics “weren’t working”. At least 20 ppl in the building waiting for food. So much for “fast food”. If they couldnt handle the job maybe they shouldn’t be employed
Service: 1
Dinning area closed. I just went somewhere else to eat.
Atmosphere: 1
Food: 3
Service: 2
What can I say….why why why do you employ people who have a personality of a wet fish? The young girl at the till looked like she wanted to be anywhere else apart from where she was.
However she has great throwing skills so maybe I’ll see her in the Olympics someday.
There is a picture of my receipt so maybe management can work out who she is and retrain her…..
The positives: my strawberry milkshake was delicious and the place was immaculate.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
I Was the only one in the Drive-Thru and somehow my order was completely wrong. Unfortunately I did not notice until I was back in my hotel..
Atmosphere: 1
Food: 1
Service: 1
Crazy long wait time to receive my order. Food quality seems to be going down.
Atmosphere: 1
Food: 2
Service: 1
Went there at 1030 and waited 45min to find out nobody was in the building at all. Went to the window and not one person came to it and there were delivery bags lined up along the wall by cashiers area. Yet not one person was seen during this time I was there.this was on 11/15 . Meanwhile all the doors were locked and other cars were in the parking lot.
Atmosphere: 1
Service: 1
They don’t make your orders right and give you bad food.
Atmosphere: 1
Food: 1
Service: 1
Always there for you ...your way 💕
Atmosphere: 5
Food: 5
Service: 5
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