McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1700 Genesee St, Utica
(315) 798-9205
About McDonald's
Customers' Favorites
McDonald's Reviews
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😟 All soda drink fountain machines not working for weeks now! No drinks available for customers even when paid for thru mobile order. No refunds given for missing drinks. They also repeatedly run out of the large drink cup size when the machines are (rarely) working.
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's is a well-known fast-food chain that offers a mixed experience. While some customers have reported issues with maintenance and long wait times, others have had positive encounters with friendly staff and accurate orders. The menu has limited options for vegetarians, but the restaurant is spacious and accessible for wheelchair users. It provides a kid-friendly environment, though lacking in special features. Customers may encounter inflated prices and potential inconsistencies in service, including possible closures during certain hours. Some have reported problems with the availability of ice cream and shakes, as well as rude staff behavior. However, others have had pleasant experiences and would return.
The restaurant's drive-thru can be challenging during snowy weather, and customers are sometimes irrational and aggressive. The owner is encouraged to ensure proper snow removal from the parking area to improve the experience. Nonetheless, many customers have enjoyed the comfortable seating, quick service, and pleasant ambiance at this particular location, creating precious memories.