Don't go there for late night orders (after 11:20 pm), terrible customer service (very rude) due to a shortage of staff. Worse experience so far at a fast food. Only two people were working, and one was about to check out. Drive thru waited 15 minutes without anybody saying us it close or to wait. When u trynna find out by going to the windows, they give you confusingly directive like we only do pick up at the window go around and order inside. When I drive around, the door is locked. Waited again for someone to open the door so I can place my order when I was about to place it by the screen I double checked with the female staff member (only person on shift there) she ans me very rudely. I end up giving up on my order and look for a better place to eat at. I understand it's not the lady fault she we crazy busy working by herself, but if it was me, I would care better about customer inquiries and make them understand the situation that they short on staff and apologize. The managers are 100% responsible here and give a bad reputation to McDonald's firms
Atmosphere: 1
Service: 1
Morgan M.
I've never had such consistently slow service at a McDonald's. I should have plenty of time to purchase and finish eating my food on an hour lunch break but it's never a guarantee here. Staff are always too busy socializing.
Dylan Foyle
Ordered on the app and had to wait 30 minutes in the drive through line. When i got the the window the cashier just stared at me and was rude because i couldn’t read her mind and tell her my order number. I could hear her talking bad about me to the other people working there.
Then she told me they don’t have fries or the mccafé drink i ordered. I asked for a refund for my missing items and she said because I ordered on the app I can’t get a refund. Then she rudely told me to leave because I was holding up the line.
I understand they are short staffed but I was very patient and calm and nice despite the long wait and her treatment of me. She treated me like I was trash wasting her time.
I contacted customer service and they didn’t help either. They told me I should have gotten a refund at the store and when I told them I tried and they refused they stopped replying.
This location also always closed randomly even though it is supposed to be 24 hours. It will close without any notice with people still in line waiting to order.
Atmosphere: 1
Food: 1
Service: 1
Greg
Floors so greasy that you can barely walk without slipping and can’t even pee without slipping. I leaned again a wall and my feet moving the minute I leaned. The workers have an attitude and treat it like it’s a play place. At 6 o’clock at night
Atmosphere: 1
Food: 2
Service: 1
Alexander Pervoi
I waited for my order for 25 minutes, it's terrible.
Atmosphere: 1
Service: 1
Marie Claude Cote
Only One Lane and we wait 10 minutes .
Food: 3
Service: 2
Sarah Edwards
Service is always great, but the last couple times I’ve gotten breakfast the McGriddles were burnt. This time I ordered a McGriddle and they gave me a bagel (which was also burnt).
So I show up and it's a 24 hour McDonald's with 2 lanes. 1 lane has a car in it, so I pull to the other and wait. We're waiting for a while and finally the one car orders and I assume it's my turn. Nope the car behind it orders and I'm waiting. I notice a guy on foot standing behind the car and they get to him first. So I decide to pull back and pull into that lane. And they take the guys order who ordered on the app who is also on foot. So I order and worst mannerisms for a McDonald's. I imagine there's a more customary way to take an order but that's out the window. No ask if I want a different size and no total cost or no double checking the order. So I pull up the window and I pay and get my food in normal time but my drink was missing ice and 75% full. There was no one behind me so I don't understand the lack of customer service. The food. Fries were double salted which I couldn't finish and the burger was normal. Give them credit there. Because it's late does that mean the decline on service?
Atmosphere: 3
Food: 2
Service: 1
Anna Crane
What is this horror? Filet o fish, dry, old bun, almost no sauce, very tasteless. Photo of napkins included! Never buy anything here
Atmosphere: 1
Food: 1
Service: 1
Teela Ogline
Got tje nuggets meal qnd my nuggets weren't hot at all or fresh. And my fries were very overly salted and not hot either. The employees were mad rude to me like they always are and there was no ice in the soda machine and never came to fill it up either.
Atmosphere: 1
Food: 1
Service: 1
Cara
The websites times are all wrong. The food is also wrong and cold at least 50% of the time.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mcdouble
Vadym Stamati
waited 20 minutes to order the food the microphone didn’t work so waited in line for another 30 and was told i cant skip line and told me to leave, Very Rude and Disrespectful
Don't go there for late night orders (after 11:20 pm), terrible customer service (very rude) due to a shortage of staff. Worse experience so far at a fast food. Only two people were working, and one was about to check out. Drive thru waited 15 minutes without anybody saying us it close or to wait. When u trynna find out by going to the windows, they give you confusingly directive like we only do pick up at the window go around and order inside. When I drive around, the door is locked. Waited again for someone to open the door so I can place my order when I was about to place it by the screen I double checked with the female staff member (only person on shift there) she ans me very rudely. I end up giving up on my order and look for a better place to eat at. I understand it's not the lady fault she we crazy busy working by herself, but if it was me, I would care better about customer inquiries and make them understand the situation that they short on staff and apologize. The managers are 100% responsible here and give a bad reputation to McDonald's firms
Atmosphere: 1
Service: 1
I've never had such consistently slow service at a McDonald's. I should have plenty of time to purchase and finish eating my food on an hour lunch break but it's never a guarantee here. Staff are always too busy socializing.
Ordered on the app and had to wait 30 minutes in the drive through line. When i got the the window the cashier just stared at me and was rude because i couldn’t read her mind and tell her my order number. I could hear her talking bad about me to the other people working there.
Then she told me they don’t have fries or the mccafé drink i ordered. I asked for a refund for my missing items and she said because I ordered on the app I can’t get a refund. Then she rudely told me to leave because I was holding up the line.
I understand they are short staffed but I was very patient and calm and nice despite the long wait and her treatment of me. She treated me like I was trash wasting her time.
I contacted customer service and they didn’t help either. They told me I should have gotten a refund at the store and when I told them I tried and they refused they stopped replying.
This location also always closed randomly even though it is supposed to be 24 hours. It will close without any notice with people still in line waiting to order.
Atmosphere: 1
Food: 1
Service: 1
Floors so greasy that you can barely walk without slipping and can’t even pee without slipping. I leaned again a wall and my feet moving the minute I leaned. The workers have an attitude and treat it like it’s a play place. At 6 o’clock at night
Atmosphere: 1
Food: 2
Service: 1
I waited for my order for 25 minutes, it's terrible.
Atmosphere: 1
Service: 1
Only One Lane and we wait 10 minutes .
Food: 3
Service: 2
Service is always great, but the last couple times I’ve gotten breakfast the McGriddles were burnt. This time I ordered a McGriddle and they gave me a bagel (which was also burnt).
Atmosphere: 3
Food: 1
Service: 5
Worst service ever
Atmosphere: 1
Food: 1
Service: 1
It’s always something smh
Atmosphere: 1
Food: 3
Service: 1
Longer than expected wait time
Restaurantji Recommends
So I show up and it's a 24 hour McDonald's with 2 lanes. 1 lane has a car in it, so I pull to the other and wait. We're waiting for a while and finally the one car orders and I assume it's my turn. Nope the car behind it orders and I'm waiting. I notice a guy on foot standing behind the car and they get to him first. So I decide to pull back and pull into that lane. And they take the guys order who ordered on the app who is also on foot. So I order and worst mannerisms for a McDonald's. I imagine there's a more customary way to take an order but that's out the window. No ask if I want a different size and no total cost or no double checking the order. So I pull up the window and I pay and get my food in normal time but my drink was missing ice and 75% full. There was no one behind me so I don't understand the lack of customer service. The food. Fries were double salted which I couldn't finish and the burger was normal. Give them credit there. Because it's late does that mean the decline on service?
Atmosphere: 3
Food: 2
Service: 1
What is this horror? Filet o fish, dry, old bun, almost no sauce, very tasteless. Photo of napkins included! Never buy anything here
Atmosphere: 1
Food: 1
Service: 1
Got tje nuggets meal qnd my nuggets weren't hot at all or fresh. And my fries were very overly salted and not hot either. The employees were mad rude to me like they always are and there was no ice in the soda machine and never came to fill it up either.
Atmosphere: 1
Food: 1
Service: 1
The websites times are all wrong. The food is also wrong and cold at least 50% of the time.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mcdouble
waited 20 minutes to order the food the microphone didn’t work so waited in line for another 30 and was told i cant skip line and told me to leave, Very Rude and Disrespectful
Service: 1
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