Ordered a Strawberry Creme Frappuccino Blended Beverage. They got the order wrong. No strawberry puree even though I ordered it. I usually order this exact same thing at other Starbucks and it is nothing like the one I got today. Tasted terrible. Not going there again. I guess they don't really care. On top of that, the staff gave of a totally entitled vibe.
Steve Vogtle
There was coffee (yummy), folks drinking coffee, and lotsa coffee related stuff to buy that would advertise for Starbucks (not yummy). Then we left.
Dom Scialdo
Went one time to pick up my mobile order and the employee (a young female) was very rude at the window and didn’t make our drinks correctly, then got upset when I asked her to add cold foam when I payed for it and told me they didn’t have it there. The next time I had this same employee she was again very miserable and made our drinks wrong again, one even being the wrong size. She didn’t give us our food at the window so I went inside and asked for it, she looked right at me and ignored me. The other worker was also right there and ignored me. Worker was clearly making a drink with bad milk and had to go back and fix it. I was standing for 5 minutes in the front with no one in the store in front or behind me with two workers and what looked to be manager all pretending I was not there and not acknowledging my presence, I then asked again and then was told to wait. After a bit of time went by the manger finally asked if I had been helped and told them I went through the drive thru and didn’t receive my food which was clearly sitting near the drive thru window in a bag. I was just at the window and she clearly knew she just saw me as she said my name and all she had to do was stop and give me my bag. Drinks were made with dairy milk instead of oat milk, one was the wrong size, and didn’t seem to be shaken. The employees seem miserable and have terrible customer service.
scott braun
Atmosphere is great but the experience is awful. The informed us today at 5PM on a Friday that the manger was not feeling well and everyone must leave immediately. Took 15 minutes to get a mocha - got comfortable and then booted out. 4th try coming here… and last
Alicia Chase
Mobile ordered. It was very busy at 7am on a Sunday with only 3 people working. My app indicated that the drinks were ready, however, we waited another 10 minutes inside for them to be made.
G Sutton
This is my usual Starbucks location, and the staff always treat me kindly and with respect. The store is clean, parking is ample, and the service is quick - even when there's a line wrapping around the building.
I can't recommend it highly enough.
Wendy Alexander
I love new oat milk lattes. And the egg mozzarella and pesto breakfast sandwiches are great.
Atmosphere: 5
Food: 5
Service: 5
Moshe Teitelbaum
Very clean and always feels very welcome
Atmosphere: 5
Service: 5
JenX Official
The coffee is great, when the store is open. SBUX HQ please allow these stores to staff them adequately by allowing your partners to get the hours they need. Stop cutting costs at the expense of your staff and customers!
Atmosphere: 4
Food: 5
Service: 4
Tina H.
Worst Starbucks ever. Waited for someone to take my order. Took order, never asked name. Waited, waited, waited,15 min. Saw one drink up, not 2nd. Kid asks what are you waiting for? My iced latte to go with the frappe. Ok. 7 min later, what did you order? Omg! I will NEVER stop again. BTW, there was no one in the store, and only 3 others came in to order while I was there. And all 3 got there stuff before me.
The Americano coffee tasted like they added hot water to old burned-out coffee. No any better than gas stations coffee
Atmosphere: 1
Food: 1
Service: 1
Alicia Zammiello
The best Starbucks location in this area. The staff is super friendly, welcoming and efficient. There are never any issues with my order and everything is ready quickly. Highly recommend this location.
Atmosphere: 3
Food: 3
Service: 5
Muralidhar Behara (Murali)
Wish Starbucks would customize stores to match the local vibe; I'd spend more for 1) plant based options for food (at the least peanut butter for bagel) 2) less box store like, and more coffee shop vibe to read a book or work for a couple of hours 3) less noisy (may be the acoustics of a box store interior design). Staff is efficient and courteous ⭐⭐⭐⭐⭐
Atmosphere: 2
Food: 1
Service: 5
Jes Richie
Sorry about your IT outage, we appreciate the free coffee.
Atmosphere: 5
Food: 5
Service: 5
V S
Ordered grande cappuccino with 3 brown sugars. They added brown sugar syrup which changed the taste n couldn’t consume at all. Sugar and sugar syrup are different. Syrup is caramelized and it will spoil the taste of coffee. I tasted after I left the store, so couldn’t exchange.
Ordered a Strawberry Creme Frappuccino Blended Beverage. They got the order wrong. No strawberry puree even though I ordered it. I usually order this exact same thing at other Starbucks and it is nothing like the one I got today. Tasted terrible. Not going there again. I guess they don't really care. On top of that, the staff gave of a totally entitled vibe.
There was coffee (yummy), folks drinking coffee, and lotsa coffee related stuff to buy that would advertise for Starbucks (not yummy). Then we left.
Went one time to pick up my mobile order and the employee (a young female) was very rude at the window and didn’t make our drinks correctly, then got upset when I asked her to add cold foam when I payed for it and told me they didn’t have it there. The next time I had this same employee she was again very miserable and made our drinks wrong again, one even being the wrong size. She didn’t give us our food at the window so I went inside and asked for it, she looked right at me and ignored me. The other worker was also right there and ignored me. Worker was clearly making a drink with bad milk and had to go back and fix it. I was standing for 5 minutes in the front with no one in the store in front or behind me with two workers and what looked to be manager all pretending I was not there and not acknowledging my presence, I then asked again and then was told to wait. After a bit of time went by the manger finally asked if I had been helped and told them I went through the drive thru and didn’t receive my food which was clearly sitting near the drive thru window in a bag. I was just at the window and she clearly knew she just saw me as she said my name and all she had to do was stop and give me my bag. Drinks were made with dairy milk instead of oat milk, one was the wrong size, and didn’t seem to be shaken. The employees seem miserable and have terrible customer service.
Atmosphere is great but the experience is awful. The informed us today at 5PM on a Friday that the manger was not feeling well and everyone must leave immediately. Took 15 minutes to get a mocha - got comfortable and then booted out. 4th try coming here… and last
Mobile ordered. It was very busy at 7am on a Sunday with only 3 people working. My app indicated that the drinks were ready, however, we waited another 10 minutes inside for them to be made.
This is my usual Starbucks location, and the staff always treat me kindly and with respect. The store is clean, parking is ample, and the service is quick - even when there's a line wrapping around the building.
I can't recommend it highly enough.
I love new oat milk lattes. And the egg mozzarella and pesto breakfast sandwiches are great.
Atmosphere: 5
Food: 5
Service: 5
Very clean and always feels very welcome
Atmosphere: 5
Service: 5
The coffee is great, when the store is open. SBUX HQ please allow these stores to staff them adequately by allowing your partners to get the hours they need. Stop cutting costs at the expense of your staff and customers!
Atmosphere: 4
Food: 5
Service: 4
Worst Starbucks ever. Waited for someone to take my order. Took order, never asked name. Waited, waited, waited,15 min. Saw one drink up, not 2nd. Kid asks what are you waiting for? My iced latte to go with the frappe. Ok. 7 min later, what did you order? Omg! I will NEVER stop again. BTW, there was no one in the store, and only 3 others came in to order while I was there. And all 3 got there stuff before me.
Atmosphere: 4
Service: 2
Restaurantji Recommends
The Americano coffee tasted like they added hot water to old burned-out coffee. No any better than gas stations coffee
Atmosphere: 1
Food: 1
Service: 1
The best Starbucks location in this area. The staff is super friendly, welcoming and efficient. There are never any issues with my order and everything is ready quickly. Highly recommend this location.
Atmosphere: 3
Food: 3
Service: 5
Wish Starbucks would customize stores to match the local vibe; I'd spend more for
1) plant based options for food (at the least peanut butter for bagel)
2) less box store like, and more coffee shop vibe to read a book or work for a couple of hours
3) less noisy (may be the acoustics of a box store interior design).
Staff is efficient and courteous ⭐⭐⭐⭐⭐
Atmosphere: 2
Food: 1
Service: 5
Sorry about your IT outage, we appreciate the free coffee.
Atmosphere: 5
Food: 5
Service: 5
Ordered grande cappuccino with 3 brown sugars. They added brown sugar syrup which changed the taste n couldn’t consume at all. Sugar and sugar syrup are different. Syrup is caramelized and it will spoil the taste of coffee. I tasted after I left the store, so couldn’t exchange.
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