Subway in Utica

“I love the regional manager and her daughter. Always so kind & professional. They make best veggie patty sub ever had at a subway. They also helped me with app. No other place is this great out there. Dana also called to make sure of my order. Noone is that helpful like that anymore. The restaurant is also extremely neat and clean. Thank you! -cassie“

“So I've never even stepped foot in this Subway. Never even been to the state of New York. But I got an email alert that said someone ordered food (with my info and card info) to this location, and for it to be picked up in about 15 minutes. I immediately called these guys, and the manager said yes the order had been placed, but she canceled them immediately and refunded me on the spot. Of course I immediately changed my Subway password and removed card info. But thank God for this lady or they could have really had a hay day. Someone who actually cares about customers! If only I could be a fly on the wall when the thief walked in expecting their food.“