Taco Bell
136 N Genesee St, Utica
(315) 724-1993
Recent Reviews
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I’ve been coming to this location for some time know. Most of the time my food comes out right and everyone nice and patient. I usually come latter during evening or night hours. BRING BACK THE BIRTHDAY CAKES..!!!!!!!! They are SLAMMING AND ALWAYSSSSSS FRESHHHHH.!!!! Thx u
Atmosphere: 4
Food: 4
Service: 4
This store came to my rescue from the poorly prepared and overpriced throughway alternatives. I'm frequently between Albany and Buffalo and I now time my trips to make sure I'm passing here for meal time cause this store is the best. Always fresh food, clean, and pleasant staff... Highly recommend.
honestly a robot could do a better job at getting my order right for once
Atmosphere: 1
Food: 1
Service: 1
The service is hit or miss
Vegetarian options: Not a ton of vegetarian options tbh
Parking: Narrow, especially the drive thru
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Soft Taco, Nachos, Nacho Cheese Doritos Locos Tacos Supreme, Cinnamon Twists
Night manager on January 5th at 11pm went above and beyond with awesome customer service and made me feel like a valued customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco, Cheese Quesadilla, Chicken Quesadilla
The best team member is Morgan.
Atmosphere: 5
Food: 5
Service: 5
Most of the time our foods are good. But it's just the slowness of the service. It used to be quick... But not much lately.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Spicy Potato Soft Taco, Nacho Cheese Doritos Locos Tacos Supreme, Black Bean Crunchwrap Supreme, Bean Burrito
This drive-through was the fastest I've stopped at. We were impressed with how quick they filled orders with quality food.
Atmosphere: 5
Food: 5
Service: 5
Still miss the old taco bell from the 90's. The food was always good and made to your order. They do good these days but the food isn't always fresh or hot enough. Most of the time I have to reheat the food which makes it taste worse. But 1 time out of 10 it's worth the wait. So I'll keep trying hoping they get it right. Still 4 stars. They can do better!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Quesadilla, Nachos, Chicken Quesadilla, Bean Burrito
Place is not bad. Staff is nice foods good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Still miss the old taco bell from the 90's. The food was always good and made to your order. They do good these days but the food isn't always fresh or hot enough. Most of the time I have to reheat the food which makes it taste worse. But 1 time out of 10 it's worth the wait. So I'll keep trying hoping they get it right. Still 4 stars. They can do better!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Quesadilla, Nachos, Chicken Quesadilla, Bean Burrito
I feel like it's a loss every time I stop to this location. My order is rarely accurate, it's also absurdly expensive for the quality of ingredients. Credit where credit is due, the cantina chicken quesadilla is top notch.
I don't think I've ever been given nacho chips, sauces are hit and miss but it's obnoxious when I've paid for them. Other wins include missing items, uncooked nacho fries, and undrinkable sodas.
Shoutout to the staff at the window that are almost always very friendly and personable
Atmosphere: 4
Food: 2
Service: 5
Skimp on the crunchwraps everytime
Atmosphere: 2
Food: 1
Service: 3
So glad Taco Bell was open! After going through Wendy’s and then McDonald’s drive through ( they were just first coming down the road) we were very irritated and disappointed at their lack of work and rudeness turning away customers . Not taking orders at 9:40pm. After being on the road for hours we were hungry and tired .
The drive through at Taco Bell was fast, efficient and very pleasant! They did their jobs.. and they did it well! Great girl at the cash out window she was very nice.
THANK YOU TACO BELL ❤️
Atmosphere: 5
Food: 5
Service: 5
As someone who travels for work I’ve eaten at Taco Bells around the country, often they’re the only game in town for late night food. This one rated very low on the list for service and attention to detail, probably poor management. They left out napkins and the salsa I’d asked for. A very disappointing meal.
Food: 3
Service: 2
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