Terrible.. The woman at the window complained about they were closing in 15 minutes, which is cool but how was we supposed to know that all we really want was some fresh fries for the kids?
Atmosphere: 1
Food: 1
Service: 1
Clover Home Leisure
I generally like Wendy's food. This by far is the wort Wendy's I have ever been to. After waiting 5 minutes to have my order taken had to wait another 20 before I gave up after had to insist on a refund.
The Drive through and door dash orders were more important than the line of dining room customers waiting for their fast food order to be taken.
Plus they got my order wrong and insisted I never ordered what I asked for.
I never got an apology just attitude. With all of the bad reviews why doesn't the district manager shut this location down and start over.
Atmosphere: 1
Food: 1
Service: 1
Heather Sellnow
My biggest problem is the cost of everything it's ridiculously high they are just burgers and fries for god sakes that's it it shouldn't cost $20 for a burger and fries
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Jusuf Muratovic
A+ Service Super Friendly Polite Service!!
Food: 5
Service: 5
David Bloom
Worst place ever for service
Atmosphere: 1
Food: 1
Service: 1
shawn west
30 min wait for 1 burger
Atmosphere: 1
Food: 1
Service: 1
Shain Bakker
Got food poison not impressed health department needs to pay them a visit
Robert Crosby
It was not a great experience. We ordered on the app, and when we got there, we received our drinks and were asked to pull ahead, which is normal. It was later in the evening but then sat there for 20 minutes with nothing. We had to pull back to the window to see about our food, but the guy just mumbled something at us and closed the window. It took another 10 minutes after that to finally get our food. The food we did get was messed up beyond anything I've had at a fast food place before. No bacon on the bacon cheeseburger and not even full patties. They seriously just cut burgers in half and stacked them.
Atmosphere: 1
Food: 1
Service: 1
GLENDON MARTIN
Thought I would try the honey bbq saucy chicken nuggets with blue cheese . I ended up with dry chicken nuggets with a couple drops of spicy bbq sauce on with ranch dipping sauce
Atmosphere: 2
Food: 1
Service: 1
Randy Barber
The restaurant looked closed when we drove up.we waited approximately 20 minutes for our food and the food was not really that good.also the dining room was a bit unclean.
I got food poisoning eating here. Literally all I ate today and now green bile is coming out. Thank you north utica wendys!
Atmosphere: 1
Food: 1
Service: 1
Roger Frank
I have given up every returning to this Wendy's. It is slow, the employees customer skills are non-existent. Expect a 15 minute wait minimum, even if there is no one else in the drive thru. 800#, and District Manager were if not help. The franchise owner doesn't care. So I have ZERO problems with the McDonald's next door. Same employee pool to hire from. The management obviously is absolutely incompetent!
Atmosphere: 3
Food: 3
Service: 1
Aida Mekic
I never leave reviews but I felt obligated. Management please train your staff on customer service before this place is closed by DOH.
Atmosphere: 1
Service: 1
Silence Baggesse
Workers were rude and gave off the feeling of unwelcoming and had an attitude of not wanting to help or be there. Would not come back.
Atmosphere: 1
Food: 1
Service: 1
Chris Dennis
EXTRA SLOW SERVICE AND EVERYTHING CAME OUT WRONG AND TOOK OVER 1 HOUR FOR 10 ORDERS!!!!! 👎👎👎👎👎👎
Terrible.. The woman at the window complained about they were closing in 15 minutes, which is cool but how was we supposed to know that all we really want was some fresh fries for the kids?
Atmosphere: 1
Food: 1
Service: 1
I generally like Wendy's food. This by far is the wort Wendy's I have ever been to. After waiting 5 minutes to have my order taken had to wait another 20 before I gave up after had to insist on a refund.
The Drive through and door dash orders were more important than the line of dining room customers waiting for their fast food order to be taken.
Plus they got my order wrong and insisted I never ordered what I asked for.
I never got an apology just attitude. With all of the bad reviews why doesn't the district manager shut this location down and start over.
Atmosphere: 1
Food: 1
Service: 1
My biggest problem is the cost of everything it's ridiculously high they are just burgers and fries for god sakes that's it it shouldn't cost $20 for a burger and fries
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
A+ Service Super Friendly Polite Service!!
Food: 5
Service: 5
Worst place ever for service
Atmosphere: 1
Food: 1
Service: 1
30 min wait for 1 burger
Atmosphere: 1
Food: 1
Service: 1
Got food poison not impressed health department needs to pay them a visit
It was not a great experience. We ordered on the app, and when we got there, we received our drinks and were asked to pull ahead, which is normal. It was later in the evening but then sat there for 20 minutes with nothing. We had to pull back to the window to see about our food, but the guy just mumbled something at us and closed the window. It took another 10 minutes after that to finally get our food. The food we did get was messed up beyond anything I've had at a fast food place before. No bacon on the bacon cheeseburger and not even full patties. They seriously just cut burgers in half and stacked them.
Atmosphere: 1
Food: 1
Service: 1
Thought I would try the honey bbq saucy chicken nuggets with blue cheese . I ended up with dry chicken nuggets with a couple drops of spicy bbq sauce on with ranch dipping sauce
Atmosphere: 2
Food: 1
Service: 1
The restaurant looked closed when we drove up.we waited approximately 20 minutes for our food and the food was not really that good.also the dining room was a bit unclean.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I got food poisoning eating here. Literally all I ate today and now green bile is coming out. Thank you north utica wendys!
Atmosphere: 1
Food: 1
Service: 1
I have given up every returning to this Wendy's. It is slow, the employees customer skills are non-existent. Expect a 15 minute wait minimum, even if there is no one else in the drive thru. 800#, and District Manager were if not help. The franchise owner doesn't care. So I have ZERO problems with the McDonald's next door. Same employee pool to hire from. The management obviously is absolutely incompetent!
Atmosphere: 3
Food: 3
Service: 1
I never leave reviews but I felt obligated. Management please train your staff on customer service before this place is closed by DOH.
Atmosphere: 1
Service: 1
Workers were rude and gave off the feeling of unwelcoming and had an attitude of not wanting to help or be there. Would not come back.
Atmosphere: 1
Food: 1
Service: 1
EXTRA SLOW SERVICE AND EVERYTHING CAME OUT WRONG AND TOOK OVER 1 HOUR FOR 10 ORDERS!!!!! 👎👎👎👎👎👎
Atmosphere: 2
Food: 1
Service: 1
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