Wendy's

175 N Genesee St, Utica
(315) 724-8355

Recent Reviews

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Luca Abate

I am sincerely dissatisfied in my service and food, the server behind the counter look very unhappy and was very rude and unprofessional when we ordered are food. 👎

Atmosphere: 1

Food: 1

Service: 1

Ariah Banks

terrible customer service employs grown men that can’t control they temper…

Atmosphere: 1

Food: 1

Service: 1

frank washington

Sold me old food . Food so old I wasn't even hungry anymore. And the dressing on the sandwich looked old. Just know when come here check your food . I had to come way from other side of town just to get my refund and the lady took her time then proceeded to ask me what size the meal was like I didn't have the receipt present. If you like Wendy's probably not your first stop I'm just saying.

Atmosphere: 1

Food: 1

Service: 1

Joyce Paciello

Went to stop for some fast food. 8 people working and no service at all. Was in line for 10 minutes. Tried the drive thru was told not working to come inside to order. Drive thru must of been working because the next car in thru got to place thier order. Frustrating very frustrating.

Atmosphere: 3

Service: 1

Theresa King

Nobody wants burnt burgers. They can't even get the toppings on a burger right.

Atmosphere: 1

Food: 1

Service: 1

James Vance

I ordered 50 nuggets and it’s taking them over 20 minutes to get my 50 nuggets

Atmosphere: 1

Food: 1

Service: 2

teddy girl

If you are the boss reading this, you should be ashamed of having this staff at your place. DO NOT ACCEPT ORDERS from this restaurant! I was made to wait 30 minutes for an order, only to be told that someone else already picked it up. This is a complete waste of my time. On top of that, the staff lied to Uber and reported that I picked up the order but didn’t deliver it. Their behavior is rude, unprofessional, and completely unacceptable. Absolute nightmare!!! Avoid this place at all costs!

Atmosphere: 1

Food: 1

Service: 1

Suzan K

Extremely slowly and I have to wait for half hour even restaurant has no customers but me. Staffs are slow and rude. Talking and doing nothing.

Atmosphere: 1

Food: 1

Service: 1

Tracy Zwierecki

This place is the absolute worst the last 3 times the food takes forever the workers are to busy screwing around to do their job correctly food cold never rite place is dirty drink machine rarely has the drinks you want it's clear to say we're done with this location.

Atmosphere: 1

Food: 1

Service: 1

Method Man105

Garbage Garbage Garbage stay away from this dump. Trust me they're not worth your money...

Atmosphere: 1

Food: 1

Service: 1

Alicia Williams

Slowest fast food place I’ve ever been to

Service: 1

Brenda Maldonado

Almost a hour waiting for the food by the drive thru...this is insane

Atmosphere: 1

Food: 1

Service: 1

lexi miner

What's The Point Of Having A Breakfast Menu If Their Never Open !!! Lunch Staff Is Great But Having To Travel Outta Town To Have Breakfast Only To Find Out There Closed Before A Big Event At The Auditorium Is a Huge Disappointment!!!!!!

Atmosphere: 1

Food: 1

Service: 1

J Torres

Breakfast with French fries from the day before, so dirty with oily lobby floors, im glad I didn't went to the restroom...

Atmosphere: 1

Food: 1

Service: 1

Jay Jay

Chicken salad taste like baby meat no diddy

Atmosphere: 1

Food: 1

Service: 1

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