Wingstop
90 N Genesee St, Utica
(315) 790-5015
Recent Reviews
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Great place good staff food was cooked ?
Atmosphere: 5
Food: 5
Service: 5
Meh! I drove from Syracuse to get some Wingstop to see what all the hype was about. Womp womp!! It was soooooo Many people there, waited a hour and a half for our food. I asked for all flats...Didn't get that! And the Hawaiian sauce ?...I'll just say it wasn't for my liking AT ALL. I've had WAAAAYYYYY better in my
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: Chicken Wings, Seasoned Fries, 10 Wings
My first time having wing stop… the atmosphere was very chaotic. The ordering/pick up area was so packed, nearly shoulder to shoulder. The designated pick up area for online orders was not specific on where to wait, it took a while before anyone asked for my name. The flavors are not all that they are hyped up to be and the wings and tenders were all very oily, however the chicken very juicy and crispy. The voodoo fries are amazing and the best thing in my All In Bundle.
Kid-friendliness: I would not bring my children here, however many families did have small children with them. It is very loud and packed inside.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Garlic Parmesan Boneless Wings, Honey Hot Boneless Wings, Cheese Sauce, Boneless Wings, Louisiana Voodoo Fries
Waited 45 minutes for one combo meal, well waiting heard yelling and fighting in kitchen and when served food it was room temp. Probably won’t be back.
Atmosphere: 1
Food: 2
Service: 1
People that work there are nice and knowledgeable of the menu and the woman helped pic out her favorite flavor which I decided to try and this place is not what it’s all hyped up to be the tenders are decent but the flavors I got definitely needed changing the lemon pepper tasted like the way dish soap smelt and it was way to oily and I couldn’t even taste the black pepper and then I got garlic parm and that one was to oily and couldn’t even taste garlic and Parm was like a thick sauce it was so bad to the point I threw most of it out i couldn’t get over the taste of oily dish soap made me nauseous
Atmosphere: 3
Food: 1
Service: 3
I drive for Uber eats. I have never ate there so I'm giving 1 star. The staff is nice. The readiness of the orders is a hit n miss. This goes to all restaurants. If the orders isn't ready when I get the order to pick up then they should bring it to curbside instead of me waiting in the restaurant for 10 minutes or so.
Atmosphere: 4
Food: 1
Service: 3
food was great! very mindful and patient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
IF your order is prepared CORRECTLY the food is good. After my order was made wrong twice. I asked to speak to a manager for a refund. Tim ( the manager) was very unprofessional, angry and rude to me. After he calmed down and understood what the issue was. He guaranteed me a refund. It's been 3 weeks and I still haven't received my refund. I was buying food from Wing Stop every Saturday until this happened. I no longer buy food from Wing Stop because I was ripped off in more than one way. My food wasn't prepared the way I ordered it. I didn't get to enjoy my food. I was treated rude and unfairly. Yet and still I haven't received a refund. Even after allowing them 2 weeks before sending a email.
Atmosphere: 1
Food: 5
Service: 1
We walked in at 11:46 (the open sign was still on and the sign outside said open until midnight) and we were refused service because apparently we were a whole minute late and they stopped taking orders at 11:45
Atmosphere: 1
Service: 1
Staff was friendly. Wings and fries were great!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Boneless Wings, Seasoned Fries, Cajun Fried Corn
Restaurantji Recommends
Amazing ranch ? wings are crisp and flavorful
Garbage all over had too wait 45 mins for 2 orders of chicken still waiting as I make this review just sad
Atmosphere: 2
Food: 2
Service: 1
Terrible in every aspect. I think you’d get better service in a Russian prison lmao. Place and workers are laughable
Atmosphere: 1
Food: 1
Service: 1
If you don’t mind a little wait time, it’s worth it! These guys move fast and are super busy so be patient! Super kind and dealt with everyone with care! One of the best wing stop locations! Just look past how busy it can get! ????
Atmosphere: 4
Food: 5
Service: 5
We really enjoyed this place until 2022. Things went downhill from that year. Order used to miss items, bone wings got swapped for boneless wings, with are quite terrible to begin with. It tastes like eating dough. These are just few of the issues we have faced. It's sad to say that we will no longer be ordering from these guys. Last order before I wrote we ordered 40 wing combo and they sent only 20 wings. Like bruv how do you miss half the order, I am just giving up on these guys. GL.
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