Wingstop
90 N Genesee St, Utica
(315) 790-5015
Recent Reviews
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They hate their job they should get a different job and they always forget something. Fountain drinks don’t work? Left hangry.
Atmosphere: 1
Food: 3
Service: 1
Having the food made fresh and hot was such a nice treat! And the staff was so friendly, especially the manager. Made my Canadian tastebuds so happy. New saying “It’s worth the drive to Utica”
Atmosphere: 4
Food: 5
Service: 5
I've never had a manager at a fast food restaurant check on the quality of the food and ask if they could get us anything before. I assume he was the manager but I don't actually know. We stopped around noon on 5/23 and were very impressed by the interactions the employee in speaking of had with all the patrons. Unfortunately I don't know his name. The food was also great.
Atmosphere: 5
Food: 5
Service: 5
First of all, we thought Wingstop would be the bomb high quality, very special. I would never! Get wings there again in my lifetime. So much salt, enough salt to salt a whole elephant and the Elephant baby. The wings had so much salt on them, I actually got sick and had to throw up the wings to get them out my system, haven't gone back almost 4 months ago now.( Never Go There Again!) It sucks big time.
Atmosphere: 3
Food: 1
Service: 2
Food was delicious! We got the garlic parm and Cajun boneless and voodoo fries. The bathroom and dining room were pretty clean. Hard to hear our name being called when food was ready but other than that it was a good experience with great food.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Boneless Wings
For a chain chicken wing these are pretty good. There are 100s of wing places in Utica/Rome but these are surprisingly decent for what they are. I like to order garlic parm with an original hot dipping cup on the side to make my own spicy garlic parm. They usually fry them crispy without asking. Fries are excellent too.
Atmosphere: 5
Food: 5
Service: 5
super bad. chicken wings were fridge fridge
Try calling to make a order and they never answered it try 3 times to call and all it did was hang up and after trying 5 times they finally picked up just to tell me they dont do orders over the phone so i don't recommend this place due to poor service
Atmosphere: 1
Food: 1
Service: 1
I’m wasted 1 hour here
They are busy and slowly like turtles 🐢
Atmosphere: 1
Food: 3
Service: 1
Great chicken tenders. The chicken sandwich meat was great but I thought the roll was too big and too hard.
Had garlic Parmesan tenders. Great flavor but too much sauce.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Honey Hot Boneless Wings
Restaurantji Recommends
It was my first time at wing stop the girl that took my order was very helpful and pleasant to deal with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings
Long waits and you have no clue if your food is done. Food is good though
Atmosphere: 4
Food: 4
Service: 4
When I arrived my food was freshly done and getting put into the bag! The guys there were sooo nice ! Thank you !
Atmosphere: 4
Food: 5
Service: 5
This is my second time driving the 45 minutes from Syracuse to Utica just for Wingstop! My daughter begged all month for us to go and decided to treat her! The cashier Christina it says on the receipt was so pleasant even though there was a 45 minute wait she told us she still was in a great mood and service was great. It didn’t even take 30 minutes I walked back in and she remembered my order and handed it right to me. These wings are worth the drive! Please come to Syracuse already lol. P.S. our pictures are missing some because we couldn’t wait to eat throughout the drive 🤗.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Boneless Wings, Louisiana Voodoo Fries, Mango Habanero
Don't understand the hype about WingStop! The wings are terrible, industrial made sauces and flavorings. Nothing good about it. You can buy better wings at the frozen food section of your supermarket. Extra-long wait times to get the food prepped, not enough staff to turn orders around quickly. Waited more than 1/2 hour for a small order!
Atmosphere: 2
Food: 2
Service: 2
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