Vernon Downs Casino Hotel

Name: Vernon Downs Casino Hotel
Address: 4229 Stuhlman Rd, Vernon, New York, 13476, US
Telephone: (877) 888-3766
Price range: $$
Rating: 3.7

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Hours:
4229 Stuhlman Rd, Vernon
(877) 888-3766

About Vernon Downs Casino Hotel

Vernon Downs Casino Hotel features a variety of room options, including some upgraded rooms with bathtubs. The hotel has a casino with restaurants and a bar, along with a hot tub and pool area. Parking is available in a large lot near the entrance, and check-in is quick and easy with friendly front desk staff. However, there have been issues with doors being left unlocked and open, raising safety concerns.

The hotel's restaurants serve average food at reasonable prices, with a combo pizza deal at 777. Guests have noted that the continental breakfast, which includes small bagels, plain donuts, orange juice, and tea, could be improved for their satisfaction. The checkout process is smooth and simple.

The casino mainly offers virtual slot machines and does not include live tables. It is open to those over 18 and maintains a smoke-free environment, although no alcohol is served on the casino floor. The hotel is situated in a quiet area with no nearby attractions, and there are no charging stations for electric vehicles.

Overall, the hotel provides a decent experience, but there is room for improvement in maintenance, safety, and customer service. The fitness room has been noted for lacking a security camera, and maintenance issues such as carpet cleanliness and elevator appearance have been highlighted. While the casino may not be seen as a "real" casino by some, it remains a viable option if it is the closest one available. The hotel is walkable but lacks nearby attractions. Guests appreciate the friendly staff, but the limited food options, including the basic breakfast, leave something to be desired. An exterior remodel of the casino could enhance its modern appeal.