I was very underwhelmed with the food, I had asked for no cilantro and the pico de gallo on the side not only was there an obscene amount of cilantro on my salad when my server brought it to the manager’s attention the manager was extremely argumentative with me, told me that it was because of the pico de gallo and walked away from the table, never took the food that I didn’t want off the check and made me wait full-time for my replacement meal, which by the time I received the company I was with had Already finished their meals. It was just a horrible experience all the way around and there should’ve been no reason why I spent $100 on lunch for three people I will never return .
Dietary restrictions: Although the server was nice and assured me it wouldn’t have any cilantro on my food it was covered and the manager thought it was a joke and was very rude
Atmosphere: 1
Food: 1
Service: 3
Chloe Angelica
I’m an influencer on two different platforms. I came in to post and review the viral triple decker. Besides the waiter literally taking 30 minutes before letting me place an order… (same waiter that was taking smoke/vape & phone breaks in front of the doors before I came in) the chicken & especially the sauce on it arrived ICE COLD after my long wait. Not just warm- literally cold. How could you not realize? My sauces were wrong also. The waiter I had didn’t check on me or ask what I needed in a timely manner so how do I even complain. It took almost 3 hours (2.5) to get in and out of there- just me. it was ridiculous and I regret paying for the food and service. My waiter was a ghost and it wasn’t even busy. Cold food didn’t make it any better. Staff needs to try harder. Cash left on the table if he ever checked it… he definitely never came to collect it. I should’ve just left honestly. I did not tip so the point gets through that bad service and cold food doesn’t deserve a reward but actually a refund. Good chain but vestal did bad.
Atmosphere: 1
Food: 1
Service: 1
Steven Birch
Most overserved person I have seen in a bar in quite some time last night who proceeded to bring in a dog. Obviously a non service animal. What does this say? Nothing was done to correct and apparently this person came in several times before. I have always liked coming here but last night I couldn’t wait to get out of there.
They need to hire staff. Our waiter was also the bartender and he took care of about 1/3 of a full restaurant
Atmosphere: 3
Food: 5
Service: 3
Caitlin Nicole
Waitress was very nice, but just a little forgetful I guess. My starter salad was forgotten, refills weren’t brought out even though she said they would be, and more where that came from. The food was good, I got the 3 for me with the steak and it was cooked perfectly. But apparently make sure you look over your bill they messed it up, and then fixed it in a minor way and didn’t even fix the whole thing. Definitely won’t dine in again, would consider doing take out.
Atmosphere: 5
Food: 4
Service: 1
Lawanda Vanco
The cooks do well, the taste, time, delivery... to the table of the customer hot the flavors still in it pretty much on Spot, the atmosphere is very much so inviting and welcomed...... And the answer to the last few questions was that I did not dine in, instead converted to an interview, thank you for your time. I hope to hear back soon.. good day ,good evening.. Lawanda
Atmosphere: 5
Food: 4
Service: 5
metisaak 024
Food is good but it costs 3x as much as ordering normally. I’ve tried 6 times to order food. One item isn’t available but they won’t tell me what isn’t available. Seriously pathetic.
Atmosphere: 1
Food: 1
Service: 1
Mz.CooKie Campbell
of my 3 orders, 2 were burgers. both burgers were almost raw inside and went to waste. i was issued a refund for the burgers after contacting to manager.
Paul Koser
Food was not as good as it used to be. I think the waitress was either new or overwhelmed due to getting the order wrong a few times.
Atmosphere: 4
Food: 3
Service: 3
Kyle Munigle
The chicken tenders were excellent. The ribs were very good as well. The smoked sausage was very good, too. The only thing that wasn't very good. Was there corn on a Cobb thing? It was mushy overseas and glopped with something on it I don't know not very good, but everything else was very good.
Honestly I really love going to this Chili's their service is quick and they take care of all your needs and everything's always really good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Salsa
William curry
Honestly I had a negative outlook towards chilis, but after a friend referred me and my partner to try them again I was shocked by how much better they have gotten. Burgers are good, chips are warm and salty, fries were solid and the fajitas were steaming hot! The deserts are the only weak point, but it’s all a personal preference. Service was great too, will 100% go back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips & Salsa, Fajitas for 2, Fries
Get Frigged
Truly the worst restaurant experience in recent memory and we were here for a birthday. Short staffed and serving way too many customers considering. Terrible service, even worse food. All of our orders was overcooked and like rubber. Almost $100 for 4 people. Would never come back. What a waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
Amanda Gundel
Jordan went above and beyond. She took my order, then saved a baby from a burning building next door, and got us our drinks all within five minutes. Sule also slayed, guess you can call that a common Sule slay
Atmosphere: 5
Food: 5
Service: 5
Heather Stone
Server Jordan was awesome! Ashley who sat us, was very personable too!
I was very underwhelmed with the food, I had asked for no cilantro and the pico de gallo on the side not only was there an obscene amount of cilantro on my salad when my server brought it to the manager’s attention the manager was extremely argumentative with me, told me that it was because of the pico de gallo and walked away from the table, never took the food that I didn’t want off the check and made me wait full-time for my replacement meal, which by the time I received the company I was with had Already finished their meals. It was just a horrible experience all the way around and there should’ve been no reason why I spent $100 on lunch for three people I will never return .
Dietary restrictions: Although the server was nice and assured me it wouldn’t have any cilantro on my food it was covered and the manager thought it was a joke and was very rude
Atmosphere: 1
Food: 1
Service: 3
I’m an influencer on two different platforms. I came in to post and review the viral triple decker. Besides the waiter literally taking 30 minutes before letting me place an order… (same waiter that was taking smoke/vape & phone breaks in front of the doors before I came in) the chicken & especially the sauce on it arrived ICE COLD after my long wait. Not just warm- literally cold. How could you not realize? My sauces were wrong also. The waiter I had didn’t check on me or ask what I needed in a timely manner so how do I even complain. It took almost 3 hours (2.5) to get in and out of there- just me. it was ridiculous and I regret paying for the food and service. My waiter was a ghost and it wasn’t even busy. Cold food didn’t make it any better. Staff needs to try harder. Cash left on the table if he ever checked it… he definitely never came to collect it. I should’ve just left honestly. I did not tip so the point gets through that bad service and cold food doesn’t deserve a reward but actually a refund. Good chain but vestal did bad.
Atmosphere: 1
Food: 1
Service: 1
Most overserved person I have seen in a bar in quite some time last night who proceeded to bring in a dog. Obviously a non service animal. What does this say? Nothing was done to correct and apparently this person came in several times before. I have always liked coming here but last night I couldn’t wait to get out of there.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Chips & Salsa, Crispy Chicken Crispers Combos
They need to hire staff. Our waiter was also the bartender and he took care of about 1/3 of a full restaurant
Atmosphere: 3
Food: 5
Service: 3
Waitress was very nice, but just a little forgetful I guess. My starter salad was forgotten, refills weren’t brought out even though she said they would be, and more where that came from. The food was good, I got the 3 for me with the steak and it was cooked perfectly. But apparently make sure you look over your bill they messed it up, and then fixed it in a minor way and didn’t even fix the whole thing. Definitely won’t dine in again, would consider doing take out.
Atmosphere: 5
Food: 4
Service: 1
The cooks do well, the taste, time, delivery... to the table of the customer hot the flavors still in it pretty much on Spot, the atmosphere is very much so inviting and welcomed...... And the answer to the last few questions was that I did not dine in, instead converted to an interview, thank you for your time. I hope to hear back soon.. good day ,good evening.. Lawanda
Atmosphere: 5
Food: 4
Service: 5
Food is good but it costs 3x as much as ordering normally. I’ve tried 6 times to order food. One item isn’t available but they won’t tell me what isn’t available. Seriously pathetic.
Atmosphere: 1
Food: 1
Service: 1
of my 3 orders, 2 were burgers. both burgers were almost raw inside and went to waste. i was issued a refund for the burgers after contacting to manager.
Food was not as good as it used to be. I think the waitress was either new or overwhelmed due to getting the order wrong a few times.
Atmosphere: 4
Food: 3
Service: 3
The chicken tenders were excellent.
The ribs were very good as well. The smoked sausage was very good, too. The only thing that wasn't very good. Was there corn on a Cobb thing?
It was mushy overseas and glopped with something on it I don't know not very good, but everything else was very good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Honestly I really love going to this Chili's their service is quick and they take care of all your needs and everything's always really good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Salsa
Honestly I had a negative outlook towards chilis, but after a friend referred me and my partner to try them again I was shocked by how much better they have gotten. Burgers are good, chips are warm and salty, fries were solid and the fajitas were steaming hot! The deserts are the only weak point, but it’s all a personal preference. Service was great too, will 100% go back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips & Salsa, Fajitas for 2, Fries
Truly the worst restaurant experience in recent memory and we were here for a birthday. Short staffed and serving way too many customers considering. Terrible service, even worse food. All of our orders was overcooked and like rubber. Almost $100 for 4 people. Would never come back. What a waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
Jordan went above and beyond. She took my order, then saved a baby from a burning building next door, and got us our drinks all within five minutes. Sule also slayed, guess you can call that a common Sule slay
Atmosphere: 5
Food: 5
Service: 5
Server Jordan was awesome! Ashley who sat us, was very personable too!
Atmosphere: 5
Food: 5
Service: 5
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