Drove 25 miles to get a couple toasted sandwiches. Got to the Vestal NY location at 7:55. When I tried to order the sandwiches I was told I couldn't order toasted sandwiches because they turn the oven off at 8. If you can't get them after a certain time you should have it posted on your website and at the store. Guess I will stick with subway
Miranda Katheen
Food is great there 😍
michael keane
Great sandwich place friendly people
Carolyn
Kids working don’t know what they are doing no emotion
Samson thompson
I ordered through DoorDash a long time ago. I have called many times since then but never received my money or food back. It happened to my kid, too. It's okay if you don't order through DoorDash.
In response to the reply, I contacted Jimmy John's customer service; they talked to the manager, but nothing happened. I am posting this to warn others
Jeffrey Cellini
Great menu selection; very friendly crew; dining area/ tables were very clean;
Atmosphere: 5
Food: 5
Service: 5
Owlnatomy
Used to only eat JJs subs in Syracuse, was out in this area, and drove past several other places to have some again. A little bit of a wait that I didn't mind, I asked if they had the picklewich, and the person helped me hit me with a giant, "NEGATIVE!" I ordered a #7, and when I was saying what topping I wanted, I got interrupted two more times and felt very rushed. Went to the restroom to wash my hands, and it was a wreck where some disgusting individual smeared his feces all over the toilet. Sandwich was 4/10 at best, meat was extremely cold and hard and the bread was either overcooked/stale or both. Soda was the best part, but they were out of straws. Good luck!
Atmosphere: 1
Food: 2
Service: 1
Chris Rusnak
This place is so bad ordered a giant and didn't receive it other sub was wrong not what's suppose to be on it worker acted like he didn't know what to do will never go back here spent 35 for nothing
Don’t Tread OnMe
Employee was clearly making other sandwiches, manager gave me a dirty look and continued to sweep crumbes instead of taking my order. Then proceeded to tell the employee making sandwiches to stop and take my order. I ended up just buying the bread and made a sandwich at home.
Atmosphere: 2
Food: 5
Service: 1
Rachel Cade
I placed an order for #17 in-person at this store. The young lady working there either realized or was told that woman in parking lot had received an incorrect order. So she walked past me and out of the front door with her gloves on. She then came back in, with the same gloves on while touching the door handle to leave and come back into the store, and proceeded to continue making sandwiches. I had asked her to change her gloves before making my order since she didn't the entire time. The two other workers also changed their gloves as if the thought never occurred to them. I work in healthcare and this is absolutely disgusting. The amount of germs that this facility may give to people unknowingly is horrendous. We will not be eating at this facility again.
Placed a web order. For the third time my order was wrong. This time we took it back. They argued with us and refused to remake the sub. Said it was our fault. As I always do I asked to add oil and vinegar, they added mayo. Again. Says it right on the receipt but it’s our fault…won’t go back. Too bad too generally I like their food but the attitude sucks.
Atmosphere: 1
Food: 4
Service: 1
lillian perez
I have been eating my sandwiches here for about 7 years and I went the other day and there was no bathroom tissue in either bathroom. Management has to step up please.
Atmosphere: 2
Food: 5
Service: 5
Todd Brown
Usually love the stuff but ordered 2 lettuce wraps (my wife has celiac) and get home to see both are on bread. Generally not a place I check the order before leaving, but will now.
Atmosphere: 4
Food: 3
Service: 2
Michael Kropp
Decent subs
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Italian Sub
Catherine Farrell
Really sad about my sandwich. The lettuce was brown and it was missing the oil, vinegar and oregano. :(
Drove 25 miles to get a couple toasted sandwiches. Got to the Vestal NY location at 7:55. When I tried to order the sandwiches I was told I couldn't order toasted sandwiches because they turn the oven off at 8. If you can't get them after a certain time you should have it posted on your website and at the store. Guess I will stick with subway
Food is great there 😍
Great sandwich place friendly people
Kids working don’t know what they are doing no emotion
I ordered through DoorDash a long time ago. I have called many times since then but never received my money or food back. It happened to my kid, too. It's okay if you don't order through DoorDash.
In response to the reply, I contacted Jimmy John's customer service; they talked to the manager, but nothing happened. I am posting this to warn others
Great menu selection; very friendly crew; dining area/ tables were very clean;
Atmosphere: 5
Food: 5
Service: 5
Used to only eat JJs subs in Syracuse, was out in this area, and drove past several other places to have some again. A little bit of a wait that I didn't mind, I asked if they had the picklewich, and the person helped me hit me with a giant, "NEGATIVE!" I ordered a #7, and when I was saying what topping I wanted, I got interrupted two more times and felt very rushed.
Went to the restroom to wash my hands, and it was a wreck where some disgusting individual smeared his feces all over the toilet. Sandwich was 4/10 at best, meat was extremely cold and hard and the bread was either overcooked/stale or both. Soda was the best part, but they were out of straws. Good luck!
Atmosphere: 1
Food: 2
Service: 1
This place is so bad ordered a giant and didn't receive it other sub was wrong not what's suppose to be on it worker acted like he didn't know what to do will never go back here spent 35 for nothing
Employee was clearly making other sandwiches, manager gave me a dirty look and continued to sweep crumbes instead of taking my order. Then proceeded to tell the employee making sandwiches to stop and take my order. I ended up just buying the bread and made a sandwich at home.
Atmosphere: 2
Food: 5
Service: 1
I placed an order for #17 in-person at this store. The young lady working there either realized or was told that woman in parking lot had received an incorrect order. So she walked past me and out of the front door with her gloves on. She then came back in, with the same gloves on while touching the door handle to leave and come back into the store, and proceeded to continue making sandwiches. I had asked her to change her gloves before making my order since she didn't the entire time. The two other workers also changed their gloves as if the thought never occurred to them. I work in healthcare and this is absolutely disgusting. The amount of germs that this facility may give to people unknowingly is horrendous. We will not be eating at this facility again.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Placed a web order. For the third time my order was wrong. This time we took it back. They argued with us and refused to remake the sub. Said it was our fault. As I always do I asked to add oil and vinegar, they added mayo. Again. Says it right on the receipt but it’s our fault…won’t go back. Too bad too generally I like their food but the attitude sucks.
Atmosphere: 1
Food: 4
Service: 1
I have been eating my sandwiches here for about 7 years and I went the other day and there was no bathroom tissue in either bathroom. Management has to step up please.
Atmosphere: 2
Food: 5
Service: 5
Usually love the stuff but ordered 2 lettuce wraps (my wife has celiac) and get home to see both are on bread. Generally not a place I check the order before leaving, but will now.
Atmosphere: 4
Food: 3
Service: 2
Decent subs
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Italian Sub
Really sad about my sandwich. The lettuce was brown and it was missing the oil, vinegar and oregano. :(
Atmosphere: 5
Food: 2
Service: 3
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