The food wasn’t amazing, the service and atmosphere with deficiencies, specially price relation, I don’t recommend, I ordered Tacos, and when I ask for the sauce it was separate price, around 4 dollars for a cup of spice, also they tried to get money for every refill, the cashier was pretty good handling it.
Atmosphere: 1
Food: 3
Service: 1
Joshua Koo
ordered 15 tacos, received 12 tacos & they still charged me for 15 tacos, i talked to the cashier about it and he didn’t discount all 3. I’m not upset about the few dollars extra they charged me but its the principle that rubs me the wrong way.
Olivia Mitchell
Woweeee taco tuesday!!! Yum yum yum the birria tacos were definitely the best!!! Next time im just getting those. Nothing else. Well worth the wait! The lady serving us disappeared lol and I think forgot about us for... at least 1/2 an hour. It was hard to get the attention of any of them just to ask for a box haha but anyway. That was the only thing that could be better.
Atmosphere: 5
Food: 5
Service: 4
Craig Crandall
Food was delicious. Service was fast. Courteous and helpful.
Atmosphere: 5
Food: 5
Service: 5
Alex Lee
Made me wait an hour for my food
Atmosphere: 4
Food: 4
Service: 1
Matthew
I HAD TO WAIT FOR AN HOUR FOR MY FOOD. WOULD NOT COME AGAIN!!!
Stopped for lunch with my son before our campus tour and was disappointed from the start. Bathroom had no hand soap whatsoever. Waitress brought us a cup with a large crack that leaked all over the table and we couldn’t find her to help for 10 minutes. Chips were stale, queso incredibly runny. We ordered chicken fajitas and it was mostly overcooked onions and peppers, little chicken that lacked flavor. The lettuce that came out was brown and unappetizing.
Atmosphere: 1
Food: 3
Service: 1
Robert Yearwood
Ive been ordering tacos from here since covid. Stopped in for a take out order because ive been trying to get through on the phone for about 45 mins. Was denied the opportunity to make a take out order and was told to leave and call. I tried to explain that tge lins is busy and I haf been trying. I came all the way here to put in an order because I couldn't get through. They have just lost me as a customer who order food there twice a month at a minimum because it was to crowded and he didnt want to take the time to take my order. Ill get my food from Hacienda from now on.
Service: 1
Rod
By far the worst customer service experience I have ever had at a restaurant. I ordered a full meal to go along with a side of queso fundido. When I asked for more chips to go with the queso, the owner became aggressive and yelled at me. I pointed out that charging extra for chips to accompany a dish like queso fundido didn’t feel right, and when I expressed my frustration in Spanish, he completely lost control. He cussed me out, tried to intimidate me, and even threatened me.
No customer should ever be treated this way. I will never return and do not recommend this place to anyone who values respect and decent service.
Always prompt and delicious!
The food wasn’t amazing, the service and atmosphere with deficiencies, specially price relation, I don’t recommend, I ordered Tacos, and when I ask for the sauce it was separate price, around 4 dollars for a cup of spice, also they tried to get money for every refill, the cashier was pretty good handling it.
Atmosphere: 1
Food: 3
Service: 1
ordered 15 tacos, received 12 tacos & they still charged me for 15 tacos, i talked to the cashier about it and he didn’t discount all 3. I’m not upset about the few dollars extra they charged me but its the principle that rubs me the wrong way.
Woweeee taco tuesday!!! Yum yum yum the birria tacos were definitely the best!!! Next time im just getting those. Nothing else. Well worth the wait!
The lady serving us disappeared lol and I think forgot about us for... at least 1/2 an hour. It was hard to get the attention of any of them just to ask for a box haha but anyway. That was the only thing that could be better.
Atmosphere: 5
Food: 5
Service: 4
Food was delicious. Service was fast. Courteous and helpful.
Atmosphere: 5
Food: 5
Service: 5
Made me wait an hour for my food
Atmosphere: 4
Food: 4
Service: 1
I HAD TO WAIT FOR AN HOUR FOR MY FOOD. WOULD NOT COME AGAIN!!!
Atmosphere: 1
Food: 1
Service: 1
Waited over an hour!!!🤬🤬
Service: 1
INSANE wait time do not come here!!!
Atmosphere: 1
Food: 1
Service: 1
Made me wait over an hour for my food
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
made me wait over an hour!
Atmosphere: 1
Food: 1
Service: 1
Waiting time was HORRENDOUS!!!
Atmosphere: 1
Food: 1
Service: 1
Stopped for lunch with my son before our campus tour and was disappointed from the start. Bathroom had no hand soap whatsoever. Waitress brought us a cup with a large crack that leaked all over the table and we couldn’t find her to help for 10 minutes. Chips were stale, queso incredibly runny. We ordered chicken fajitas and it was mostly overcooked onions and peppers, little chicken that lacked flavor. The lettuce that came out was brown and unappetizing.
Atmosphere: 1
Food: 3
Service: 1
Ive been ordering tacos from here since covid. Stopped in for a take out order because ive been trying to get through on the phone for about 45 mins.
Was denied the opportunity to make a take out order and was told to leave and call. I tried to explain that tge lins is busy and I haf been trying. I came all the way here to put in an order because I couldn't get through.
They have just lost me as a customer who order food there twice a month at a minimum because it was to crowded and he didnt want to take the time to take my order.
Ill get my food from Hacienda from now on.
Service: 1
By far the worst customer service experience I have ever had at a restaurant. I ordered a full meal to go along with a side of queso fundido. When I asked for more chips to go with the queso, the owner became aggressive and yelled at me. I pointed out that charging extra for chips to accompany a dish like queso fundido didn’t feel right, and when I expressed my frustration in Spanish, he completely lost control. He cussed me out, tried to intimidate me, and even threatened me.
No customer should ever be treated this way. I will never return and do not recommend this place to anyone who values respect and decent service.
Atmosphere: 1
Food: 1
Service: 1
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