McDonald's

3136 Vestal Pkwy E, Vestal
(607) 770-7542

Recent Reviews

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Theo

It was incredibly dirty. There were dirty recipes on the floor, a leftover drink sitting by the machine, and overall trashy. Now, service? The only person doing it was one guy who looked stressed and sweaty. The other girls (approximately 3,) laughed so loudly you could hear it from outside. The man was the only one who was doing anything and apologized to us when we didn't get our drinks. They were also out of a lot of their drink options. And the fries? Some were hollow and crispy and point blank cold. Overall, I feel bad for the guy who had to deal with those unproductive ladies on shift.

Atmosphere: 1

Food: 3

Service: 2

n D

food was burned, sent o it back 3x asked for a refund, the place was filthy an the mens room was disgusting, we will not go back there!

Atmosphere: 1

Food: 1

Service: 1

Sheryl ARNOLD

No one at the register to take an order. I was told they were to busy. More than 5 to take my order. My food came cold. Real cold. My expensive food was cold not fresh cooked. The kids playground was freezing. The people who came in after us got their food before us. I used to make the food at another McDonalds. With that many going thru the drive thru there should not be cold fries. My burger meat felt like it came out of a fridge. I have cooked for 3 sandwich lines why the cold meat. When i left McDonalds i went to work for job corps teaching customer service. They had no customer service. If i had not been there with my grand daughter i would have been a little uptight with the manager. A business in that location should have good people. The staff had no clue what they were doing. No efficency at all they looked good but that was all. They need proper training. I do not know who made up the new bathroom designs for McDonalds they need to be fired. Two toilets in a ladies room please. Wash your hand let me get around the makeup lady I could wash a finger. Get off the kiddy toilet. Do you have a wrecker. There is always some young kid in the handicapped or family. Tell a 70 year old woman peeing her pants to hold. The chances of me going back are called desperate.

Atmosphere: 3

Food: 1

Service: 1

Gordon Dusinberre

Under staffed. Drive up line moved super slow. Ran out of a lot of menu items. Sorry to say McDonald’s is NOT what it use to be.

Atmosphere: 3

Food: 2

Service: 2

Chris m

In a recent visit I sat in the line and waited for over 20 mins and the food was cold. I would not recommend going to this location. Very poor service and understaffed

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Big Mac, French Fries, Chicken Mcnuggets

Kay Allen

Didn’t give me my cheeseburgers and coke taste horrible

Saralyn Terzi

The play place is still closed and has been since the summer 2025. There is now very limited seating inside.

Atmosphere: 2

Food: 4

Service: 4

tiffanie s

You’d think they are preparing a 5-star ,3 course steak meal because how slug paced they move at this place. I order here and I also do door dash there as well and OMG it’s pure hell!!
I’ve been late back to work waiting for food I’ve also waited with a lady who waited 45 mins for coffee. I’ve also had a door dash customer think I bailed with their food because it took 30 mins to just get the order.
It’s horrible -horrible- horrible I tell ya!!😩

Atmosphere: 2

Food: 4

Service: 1

Casey McCracken

The craziest wait in a drive thru line. It’s been 25 minutes and at least 6 cars in line have left. 12/11 6:20pm

Service: 1

Ed Mcclain

Seems that nobody cares about service or cleanliness.

Atmosphere: 2

Food: 4

Service: 1

James Sanford

Whole store was very cold. Play area felt like a walk-in freezer. Food obviously got cold fast.

Atmosphere: 1

Food: 5

Service: 4

Brezd Cringe worthy

Line was way to long they messed up my order, and the girl at the window was on her phone taking pictures instead of working, what is wrong with my generation I was raised to work when I’m at work not sit in my phone while I have a line of ten cars waiting on their orders.

Atmosphere: 1

Food: 1

Service: 1

Kassie West

Very cold and very dirty

Atmosphere: 1

Food: 1

Service: 3

William Xu

I came 5 minutes after closing, and ordered 5 minutes before closing. It was understandable that they might not be able to provide food this late. But Kenny, the only employee present, went out of his way to make me a sandwich FROM SCRATCH, with a NEW batch of fries. He provided exceptional customer service, and had proven his hard work and dedication. I was able to get my first meal after a long an exhausting drive from the city. Again, thank you Kenny.

Atmosphere: 5

Food: 5

Service: 5

Tusiime Stambuli

Service is alright but I wouldn’t come here unless you wanna wait 30 minutes for 3 items and when you go inside they don’t really acknowledge you. I’m not too sure what their definition of fast food is but if you’re understaffed or whatever was going on tonight, you guys should figure out a way to move cars more efficiently. I’ve worked in this type of environment for multiple years and I don’t think I’ve ever witnessed a drive thru line move that slow but I just really wanted a mcchicken 😫.

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