Champps - Victor, NY
819 Eastview Mall, Victor
(585) 223-3310
Recent Reviews
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On point bar food and great service
Atmosphere: 5
Food: 5
Service: 5
The restaurant was busy but the staff was so calm, polite and helpful
Kid-friendliness: Yes the staff brought coloring books to the table
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Turkey Avocado Wrap
amazing food horrible customer service. we ordered a burger online to go with "plain no condiments only with cheese" normally what we receive is our correct order. but today our order was completely messed up. we called to complain but the manager working at 530 pm on saturday 12/7/2024 simply just shifted the blame to us. customer service is an integral part of a business and I suggest you work on it.
Atmosphere: 3
Food: 5
Service: 1
11/27/24 : I recently visited Champps and had a very frustrating experience. After ordering my meal, I went to the bar to get change for $20 bill to leave a tip for the waitress, only to be told by the “manager” that they could not make change. Initially, I thought it was a misunderstanding or maybe a technical issue, but what followed was even more surprising. The “manager” accused me of having a counterfeit bill. I was taken aback and tried to calmly explain that my money was real, but instead of offering any apology or trying to resolve the situation, I was met with suspicion and no willingness to help. I was very upset by this. I will not be coming back to this establishment ever.
Had lunch with a friend here today. We've been before. Always a good time. Food was great. Service was great. Had a good time. Also ran into another friend on my way out and ended up staying longer,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jambalaya, Pizza
Great food! This was on a college outing.
Atmosphere: 5
Food: 5
Service: 5
This is one of my favorite local places. (: My family and I have been going here since I was a kid. Always good quality, clean, and the staff is super nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
10/12/24: Our waitress was top-notch! Friendly, attentive, intelligent! Fast. You can't beat great service! The Impossible Burger 🍔 & fries 🍟 were so tasty! Cooked 🍳 great! Excellent bun, too. The fries 🍟 were crispy 😋. The pretzel sticks had a great crust on them. Good cheese 🧀 & good red sauces.
Atmosphere: 4
Food: 5
Service: 5
It's not fancy, but very comfortable!! Seating is not crowded. The food was very good!
Atmosphere: 5
Food: 5
Service: 5
Food was good, not great. Standard sports bar fare.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Restaurantji Recommends
Server was outstanding & sitting outdoors is always nice. It's clean & confined with really strong & attractive umbrellas. We have gone a few times. Food is inconsistent. One time it was one of the best burgers ever had, but next visit same burger was just ok. Fish & chips only had 2 small pieces even though menu shows three.
Parking: Part of a mall so plentiful.
Kid-friendliness: Totally great for kids. Their menu has many healthier options for sides & drink.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Berry Butter Cake, Jambalaya
Olivia, our server, made our visit great. Good food, delivered to the table quickly and a pleasant atmosphere.
Atmosphere: 5
Food: 5
Service: 5
We had a rather bigger party around 9, we got there at about 7 thirty and night on a Thursday and the service was great!! But after a short waight wr got our food and the proportions were so tiny!! It was really good food but there just wasn’t a lot of food. Overall pretty cheap for the amount of people we had
Wheelchair accessibility: Easy to get around with
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Legendary Loaded Nachos, Jambalaya
The cheeseburger was one of the poorest I've ever had! UGH. Dried out 1/4 lb. at best. (I asked for medium prepared). However, the coffee and Pound cake dessert was delish. Other guests at my table had Fish and Chips....(very small portion, rated OK). Shrimp tacos were pretty good. Overall extremely overpriced for food quality.
The poppers are next level!!
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