Chipotle Mexican Grill
401 Commerce Dr, Victor
(585) 742-2192
Recent Reviews
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Loved the food, the guys working there were super nice.
Atmosphere: 5
Food: 5
Service: 5
A solid chipotle. Reminds me of pre-Covid chipotle experiences
Atmosphere: 5
Food: 5
Service: 5
Always fast and fresh !! Excellent
Atmosphere: 5
Food: 5
Service: 5
Upon arrival the tables and floor had food all over them. While waiting in line to order an employee who had stated that he was on lunch proceeded to make a burrito he placed his hand over the scoop of rice. We left without ordering. I have been to several chipotle and never have I seen such filth
Atmosphere: 1
Great burrito, generous portions. Polite staff, quick moving line.
Atmosphere: 4
Food: 5
Service: 5
No rice, no beans, no forks, no napkins, bathroom was disgusting. Place is terrible.
I used to enjoy this chipotle, but it’s gone down hill. It’s always dirty, poorly staffed. I just feel bad for the kids working here, never a manager in site. If they are this understaffed the manager should be out there helping everyone out. The trash was overflowing so much, the tables were sticky. Just overall very bad. I was nervous to eat my food when I came in to pick it up after ordering in the app.
Atmosphere: 1
Food: 3
Service: 2
Wasn’t really bad any other time I went here. Tonight light skin guy half scooping my protein like bro get off the line, I thought the Punjabi teenager was the only half scooper SMH… just put the burrito in the bag bro
The victor chipotle never has any of the food. We go to this one frequently and they are always out of something if not more than one item. We went two hours before closing and were out of half their stuff.
I love the bowls.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
We went in on Sunday around 2:30, there were 2 other people in there eating. It was not busy at all. We ordered our food and when we went to pay I couldn't believe the way the check out counter looked. When we looked for a table there was not 1 table clean. I took a napkin and wiped one down. After 10 mins into eating we found a bug in our food. I presented it to the cashier who called over the gentleman who made the bowl and he said, let me make another. I declined because of the condition of the restaurant. Another employee came from the kitchen area grabbed the bowl and told the cashier to refund money for the bowl. No one apologized once. Went to the bathroom and couldn't even use it because it was disgusting. I would be afraid to see what the kitchen area looks like because even the outside area was a mess. This is not chipotle standards but we will never eat here again.
Atmosphere: 1
Food: 1
Service: 1
Love the food
Atmosphere: 4
Food: 5
Service: 5
I realize we came after/during the dinner rush, but this place was a mess. I blame it on management not staffing adequately. But trash was flowing out of every garbage can. The counter for getting your food and Tables were not clean, the floor was a mess, and in places covered in pools of liquid. It only got worse while we were there. Also, the napkins were complete out as were some menu options. All the employees were busy, so it was clearly an issue of short staffing by management. I have been a long time customer of Chipotle and appreciate the concept, but I feel like they are letting the brand slide. My recent experiences are ok, but there is usually something off. Like the food is too salty or they are out of things or like on this case the place is not clean.
Atmosphere: 1
Food: 5
Service: 4
First time eating at this location and it was the worst one yet. Very dirty. All the food in the trays were mixed meaning the vegetables were in the chicken, food was alll over the counter . Etc just filthy and no tables were clean
I was trying to do a muscle recomposition and Russell gave the best customer service regarding the bowl I should get. He knew the calories the macros and the micros. If you go here ask for Russell he holds it down
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