Moe's Southwest Grill

170 Cobblestone Ct Dr, Victor
(585) 425-3933

Recent Reviews

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Deborah Price

Filthy place. Look at the doors and the windows. And especially the bathroom doors. Just gross

Atmosphere: 1

Food: 2

Service: 2

Melinda Muth

Food is mid. Service was less than mid. They seemed bothered/annoyed and definitely not friendly that we were there to order. The atmosphere is what's expected, the soda/sauce area and tables were not very clean. I didn't see anyone wiping the tables when a patron left. There were plenty of employees doing nothing, it wasn't very busy, they could have done it. I've seen employees do this plenty of times on previous visits. Maybe it was an off day,maybe they had less than stellar employees working that day. The queso was even cold. Cobblestone Court in Victor location.

Atmosphere: 2

Food: 3

Service: 2

Mike Larsen

They charged me an extra $20.29 which was double the meal price. The lady said she was going to refund the money but I never got it back. Went in following day and they refused to refund me because I never got a receipt and they didn’t believe me. Between 7-7:30 on June 26th

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Quesadilla, Nachos

Harrison Becker

Delicious food. Service hit and miss really depends on the crew.

Atmosphere: 4

Food: 5

Service: 4

George Vaisey

Typical fast food service but burritos were spot on

Atmosphere: 4

Food: 5

Service: 5

Giant dave

Food was great but couldn't hear a thing with the stupid fan, and sticky floors 🤮

Atmosphere: 1

Food: 5

Service: 3

Tarah Richter

Hoping that a Google review will get me a response. I was in Sunday evening for dinner, and was given the wrong food. I have called the store multiple times and am left on hold- for the call to hang it self up. I call back, same thing.
I emailed the customer service page, got a response but a simple response and a response that did nothing. Just apologized. I used to love visiting this moes but lately this is not the first time. Really just looking for this to be made right without having to spend hours on hold, or drive back to victor as we were passing by.

Atmosphere: 1

Food: 1

Service: 1

David Simmons

Food is alright, don’t order online.

Atmosphere: 1

Food: 3

Service: 1

Samuel Berardino

What the hell is going on in here .

Brandy Lee

went on on 3/21 8pm , half the food was empty which I get if there were swapped but they had 2 tables and a few guys standing around . My Food was ok but not what it should age. been

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Quesadilla

Yuyun Simkins

Great service 👏

Atmosphere: 5

Food: 5

Service: 5

A K

This location used to be ok but the food quality plummeted. Likely due to the high turnover. It’s new faces every single time I go in there. Also, this last time I was in there, I’m pretty sure they didn’t have the heater on. It was so cold inside we could see our breath. It was so cold inside there was a puddle of water on the table we sat at that had frozen solid. Moe’s, are you financially struggling and can’t afford to run the heater? Or do you turn the heater off so that people don’t stick around? Come on! Get it together!

Atmosphere: 1

Food: 1

Service: 3

Robert Stolz

Traveling for business and often get moes or chipotle may go to places while traveling. I came to this location and got salad bowl with chicken. I told the employee that I am only getting chicken , lettuce, cheese and not chips. She said I’ll have to charge extra and put an extra 1/2 scoop. Still it looked like no Chicken. Then I continued to register and she said $16 something!! I said for that bowl with barely chicken on it. I said I am sorry I am not paying this much and left ( this is why I was the only guest in store at 5:30 pm). I never do that but then I went to chipotle, and they made great bowl with out the extra $$$.

Atmosphere: 1

Food: 1

Service: 1

Kelly McConnon

We used to frequent this place and now it will be a long time before we come back. My husband’s chicken club was poorly built when the girl was getting it off the grill half the inside was falling out onto the floor. The burritos barely had anything but black beans on them, no salsa whatsoever at the salsa bar and the place was a mess. The girl behind the counter was less than friendly and over all a crap dinner out!

Atmosphere: 1

Food: 3

Service: 1

Darrin Milliken

This place used to be great. Now the portions are very small, they were out of sides, the salsa bar was empty, and every table was filthy since obviously no one had cleaned them in quite a while. The food tasted good but the size of the meal and the disgusting dining room made me not want to come back

Atmosphere: 1

Food: 3

Service: 1

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