If you want your overpriced sushi to be a huge ball of rice with tiny amount of fish, this is your place. The proportions were ridiculous and I have never experienced sushi like that and we eat sushi a lot. I literally left a bowl of rice on the plate by cutting rice of nigiri. To top it off, the staff was banging around with dish cart and sweeping around us as we are trying to eat. We were there a little after 8 pm, there were not a lot of customers but still 2 hrs before closing. The entire experience was just disappointing. Cool ambiance though. This is definitely one time and never going back experience.
Atmosphere: 3
Food: 2
Service: 4
David Hatch
Waitress didn't belong in this atmosphere, had something taken off the bill, which it was, but it didn't reflect the bill itself, was overcharged.. after several minutes, the manager finally figured it out, as we already had, and returned the balance back to my card. I wonder how many people they've overcharged for something they may taken off their bill and but didn't pricewise..
The food was good. My family of 6 adults was sat at a table with a family of 4 with 2 small children. The soup and salad were tasty before the hibachi. The rolls were quite large, as were the special drinks. The only complaint would be to have more options for the hibachi, preferably (such as tofu). But it was a nice experience. I probably wouldn't go again, though.Vegetarian options: Not many vegetarian options. No tofu options for the hibachi sadly. Several veggie rolls thankfully.
Atmosphere: 5
Food: 5
Service: 5
Shalonda McKinnon
My family and I came in for my grand daughters birthday we came in a little early before our reservation, we were greeted horrible by the owner we asked could we be seated a little earlier THE OWNER SAID NOPE! kept on doing what he was doing then when our reservation time came he still made us wait an additional 15/20 mins we wanted to leave but we haven’t eaten yet and it was a late reservation by the time we got seated the waitress couldn’t take our order correctly she was confused we still had to wait on the chef the amount of food was ridiculous we paid so much money for scrap they put on our plates then we realized after the fact, they put three steaks on the grill for 5 adults steak/shrimp dinners this use to be my favorite restaurant not anymore with the amount of money you pay here your food should be like a buffet on your plate just RIDICULOUS as far as the owner he should be glad someone driving that far to eat there he’s just UNGRATEFUL we were very dissatisfied! We usually have enough food to take home when 4/7 yo kids don’t have enough from an adult entree there’s a problem.
Atmosphere: 1
Food: 1
Service: 1
Damoni Walker
I was so disappointed with my experience. I brought my 4 year old here to celebrate and the OWNER was the nastiness human being I’ve met in awhile ! He was so rude and unkind ! What’s insane is I witnessed him greeting every race except blacks with compassion. He literally treated us like he didn’t want us in his establishment, like we were beneath him! Meanwhile he’s taking shots behind the bar and laughing with coworkers while we wait. After waiting 30 mins after our reservation we get seated and the waitress was rude. To top it all off they added $30 tip that’s automatically included for such poor customer service. Had it not been my baby birthday celebration I would have left. I thought so highly of this place but I will NEVER return. Such a tasteless place . I DON’T RECOMMEND
Atmosphere: 1
Food: 3
Service: 1
Tim Fuest
This place was great! Generous portions fun cook and nice staff. We went here for my wife's birthday and they came out and sang to her. This is our favorite hibachi in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Soup
Matthew Simmons
Waited over in hour..
Atmosphere: 1
Service: 1
Rebecca George
Amazing food but terrible service. When we went there for hibachi, our waitress took 20 minutes to give us waters and take our orders, nobody would refill our water, or check on us after serving.I planned to get to go food from here but I called 5-6 times at 7 pm on a Wednesday and nobody answered. I want to love this place but it’s hard to when the service is so poor.
Atmosphere: 5
Food: 5
Service: 1
Frankie Trigg IV
Called to book a reservation for 7PM @5PM on a Friday and they said they couldn't accommodate my party of 3 at 7 but could get me in at 8. Person who answered the phone said "Hold on, let me double check that we can do 8." Confirmed that 8 was ok and I booked the reservation. They called me back an hour later to inform me that they have a private party at 8 and have to cancel my reservation. I will recommend that no one goes here. Before we could even get to the restaurant they gave terrible service. would give a 0/5 if possible.
Went to Umi tonight and the chef that we had had no engagement with the table the fried rice was flavorless and had no sauceMiss you Rex
Cassie Ward
Visited 12/30 with 4 other people to celebrate 2 birthdays. Everyone except 1 person ordered hibachi. The entire hibachi experience finished and everyone had their food boxed before the waitress even addressed the fact that 1 guest still hadn't received their sushi. The response was 'the sushi place tends to take a bit longer' but an hour for 3 rolls? The waitress refused to make eye contact with the guest who was waiting on their food and instead spoke to the person next to them. When the sushi did finally come out the rice tasted old and the avocado was not fresh. We were given no discount for the unreasonable wait and poor service.
Atmosphere: 1
Food: 1
Service: 1
Ellen R.
Mall trap! Went to East view and saw the Umi sign thought would be a nice dinner spot after shopping. Wrong! The place is super cute on the inside. Large water colored filled pillars and decorative bottles and Japanese decor. The ambience is good but that was about it so don't be fooled!! We ordered two Sapporo's and some sake (Osakaya chobei). Sake was good, smooth flavor and our waitress helped steer clear of the platinum brand as label said it was smooth but she said it was bland. Ordered edamame which was overcooked and dry. No seasonings or spice options for the edamame. We split a hibachi meal of scallops and chicken. The yum yum sauce was super watery. They did not give us a second plate even though we asked. Portion size was super small considering other hibachi / sushi places we have been to. Chicken was extremely bland. No flavor. No spices and sauce on chicken was super watered down. Then when we got the bill they charge an additional 14 dollars for sharing a hibachi meal. For what!? There wasn't any additional food or portion size. Ridiculous! Waitress was nice but several times people came over to try and remove dishes when we weren't even finished eating! Definitely a churn and burn establishment where they want you in and out. Overpriced and will not go back.
Maxamillion McMahon
Umi is a really cool spot in Victor. They don't do hibachi everyday but it is worth it to plan around when they do it also if you have a big party they'll make an accommodation. We go here all the time for lunch and
Atmosphere: 5
Food: 5
Service: 5
Justina K
We were seated very quickly staff was very nice. Was hoping to see more vegetable options on the hibachi menu, but it was fast and efficient service.
If you want your overpriced sushi to be a huge ball of rice with tiny amount of fish, this is your place. The proportions were ridiculous and I have never experienced sushi like that and we eat sushi a lot. I literally left a bowl of rice on the plate by cutting rice of nigiri. To top it off, the staff was banging around with dish cart and sweeping around us as we are trying to eat. We were there a little after 8 pm, there were not a lot of customers but still 2 hrs before closing. The entire experience was just disappointing. Cool ambiance though. This is definitely one time and never going back experience.
Atmosphere: 3
Food: 2
Service: 4
Waitress didn't belong in this atmosphere, had something taken off the bill, which it was, but it didn't reflect the bill itself, was overcharged.. after several minutes, the manager finally figured it out, as we already had, and returned the balance back to my card. I wonder how many people they've overcharged for something they may taken off their bill and but didn't pricewise..
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Steak Teriyaki, Steak, Specialty Rolls
They are very welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
The food was good. My family of 6 adults was sat at a table with a family of 4 with 2 small children. The soup and salad were tasty before the hibachi. The rolls were quite large, as were the special drinks. The only complaint would be to have more options for the hibachi, preferably (such as tofu). But it was a nice experience. I probably wouldn't go again, though.Vegetarian options: Not many vegetarian options. No tofu options for the hibachi sadly. Several veggie rolls thankfully.
Atmosphere: 5
Food: 5
Service: 5
My family and I came in for my grand daughters birthday we came in a little early before our reservation, we were greeted horrible by the owner we asked could we be seated a little earlier THE OWNER SAID NOPE! kept on doing what he was doing then when our reservation time came he still made us wait an additional 15/20 mins we wanted to leave but we haven’t eaten yet and it was a late reservation by the time we got seated the waitress couldn’t take our order correctly she was confused we still had to wait on the chef the amount of food was ridiculous we paid so much money for scrap they put on our plates then we realized after the fact, they put three steaks on the grill for 5 adults steak/shrimp dinners this use to be my favorite restaurant not anymore with the amount of money you pay here your food should be like a buffet on your plate just RIDICULOUS as far as the owner he should be glad someone driving that far to eat there he’s just UNGRATEFUL we were very dissatisfied! We usually have enough food to take home when 4/7 yo kids don’t have enough from an adult entree there’s a problem.
Atmosphere: 1
Food: 1
Service: 1
I was so disappointed with my experience. I brought my 4 year old here to celebrate and the OWNER was the nastiness human being I’ve met in awhile ! He was so rude and unkind ! What’s insane is I witnessed him greeting every race except blacks with compassion. He literally treated us like he didn’t want us in his establishment, like we were beneath him! Meanwhile he’s taking shots behind the bar and laughing with coworkers while we wait. After waiting 30 mins after our reservation we get seated and the waitress was rude. To top it all off they added $30 tip that’s automatically included for such poor customer service. Had it not been my baby birthday celebration I would have left. I thought so highly of this place but I will NEVER return. Such a tasteless place . I DON’T RECOMMEND
Atmosphere: 1
Food: 3
Service: 1
This place was great! Generous portions fun cook and nice staff. We went here for my wife's birthday and they came out and sang to her. This is our favorite hibachi in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Soup
Waited over in hour..
Atmosphere: 1
Service: 1
Amazing food but terrible service. When we went there for hibachi, our waitress took 20 minutes to give us waters and take our orders, nobody would refill our water, or check on us after serving.I planned to get to go food from here but I called 5-6 times at 7 pm on a Wednesday and nobody answered. I want to love this place but it’s hard to when the service is so poor.
Atmosphere: 5
Food: 5
Service: 1
Called to book a reservation for 7PM @5PM on a Friday and they said they couldn't accommodate my party of 3 at 7 but could get me in at 8. Person who answered the phone said "Hold on, let me double check that we can do 8." Confirmed that 8 was ok and I booked the reservation. They called me back an hour later to inform me that they have a private party at 8 and have to cancel my reservation. I will recommend that no one goes here. Before we could even get to the restaurant they gave terrible service. would give a 0/5 if possible.
Service: 1
Restaurantji Recommends
Went to Umi tonight and the chef that we had had no engagement with the table the fried rice was flavorless and had no sauceMiss you Rex
Visited 12/30 with 4 other people to celebrate 2 birthdays. Everyone except 1 person ordered hibachi. The entire hibachi experience finished and everyone had their food boxed before the waitress even addressed the fact that 1 guest still hadn't received their sushi. The response was 'the sushi place tends to take a bit longer' but an hour for 3 rolls? The waitress refused to make eye contact with the guest who was waiting on their food and instead spoke to the person next to them. When the sushi did finally come out the rice tasted old and the avocado was not fresh. We were given no discount for the unreasonable wait and poor service.
Atmosphere: 1
Food: 1
Service: 1
Mall trap! Went to East view and saw the Umi sign thought would be a nice dinner spot after shopping. Wrong! The place is super cute on the inside. Large water colored filled pillars and decorative bottles and Japanese decor. The ambience is good but that was about it so don't be fooled!! We ordered two Sapporo's and some sake (Osakaya chobei). Sake was good, smooth flavor and our waitress helped steer clear of the platinum brand as label said it was smooth but she said it was bland. Ordered edamame which was overcooked and dry. No seasonings or spice options for the edamame. We split a hibachi meal of scallops and chicken. The yum yum sauce was super watery. They did not give us a second plate even though we asked. Portion size was super small considering other hibachi / sushi places we have been to. Chicken was extremely bland. No flavor. No spices and sauce on chicken was super watered down. Then when we got the bill they charge an additional 14 dollars for sharing a hibachi meal. For what!? There wasn't any additional food or portion size. Ridiculous! Waitress was nice but several times people came over to try and remove dishes when we weren't even finished eating! Definitely a churn and burn establishment where they want you in and out. Overpriced and will not go back.
Umi is a really cool spot in Victor. They don't do hibachi everyday but it is worth it to plan around when they do it also if you have a big party they'll make an accommodation. We go here all the time for lunch and
Atmosphere: 5
Food: 5
Service: 5
We were seated very quickly staff was very nice. Was hoping to see more vegetable options on the hibachi menu, but it was fast and efficient service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Onion Soup