I usually don’t post but I was upset about my experience at Margaritas Cafe in Wantagh today. I come here often because I LOVE the food, but today I went for their taco deal advertised online for taco day and was incredibly disappointed by how the situation was handled.
I been to Margarita’s Café many times and usually love it, but my experience at the Wantagh location on Taco Day was really disappointing. Online (see attached screenshot), they advertised Unlimited Tacos for $21.95 AND House Margaritas for $2.95, so that’s why we came. When we got there, we ordered the drinks but didn’t get the special menu. When we asked about the unlimited taco deal, the waitress told us we couldn’t combine the offers — something that was never mentioned online. (Quote: “Unlimited tacos for $21.95 AND house margaritas for $2.95,” which is misleading — it implies both deals are included with no restrictions or location limits.) I politely explained this was the reason we came, and she said she could instead charge us full price for the margaritas and give us the taco deal. We said we’d think about it, but she never came back. Also- had I been given the menu originally and saw that there was a restriction I may have changed my order. We waited over an hour before another person finally came by, and at that point, we just asked for the check because we had completely lost interest.
To top it off,I waited by the desk in the front to inquire about the taco menu to take a picture to send to a friend who wanted to come. A waiter ran over and rudely asked what I was doing. I said I just wanted to look at the special menu again, and he said they didn’t have one — until I mentioned the waitress had shown it to us, and then suddenly he pulled it out. It all felt really unprofessional and misleading.
Between the false advertising, poor communication, and inattentive service, this visit left a bad impression. It’s a shame because I’ve always enjoyed Margarita’s Café, but after this experience, I won’t be going back 😞
Atmosphere: 2
Food: 5
Service: 1
Jenny Lopez
The food and service was amazing.
Atmosphere: 5
Food: 5
Service: 5
Gina Waterbury
Racist staff - coming from a white person. Horrible service, owner was rude and lacked any accountability for him or his staff. Took 30 minutes to get a drink as every other table was served before us, even though they were sat after us. When our bill was charged incorrectly- mind you I wasn't even trying to ask for a refund or credit, just simply have it fixed. The rude waitress who had no courtesy or skills immediately got defensive and sent the owner over. The owner proceeded to accuse me of having too much to drink ( I was the designated driver and only had water). While the owner was speaking with me the two waitresses on duty stood behind him and were giving me threatening looks. I informed the owner of this and he again refused to acknowledge this. I would highly suggest avoiding this place - extremely unprofessional and terrible management and even worse service. Food is questionable, lacks flavor.
-update went back and was threatened by staff
Atmosphere: 1
Food: 1
Service: 1
Thomas McNamee
I do not know what is going on with this place but the food keeps going down hill. I think last night was the last tile at least for awhile. The food quality is just horrible, it all started when the did there menu over.
Joan Levine
Very noisy, hard to converse with people. Very dark and hard to read check. My bill was incorrect but I didn't notice it due to low lighting abd was overcharged.
Atmosphere: 1
Food: 4
Service: 1
MIKE NA
This place is a hidden gem. I don’t know if all their restaurants are as good as the one in Wantagh but probably so. Food is amazing and drinks are beyond good. This place does it right when so many restaurants are cutting corners. Try the burrito mojado. Their restaurant In port Washington closed which is a shame. Highly suggest margaritas!!
Atmosphere: 5
Food: 5
Service: 5
D L
Absolutely 💯 a must visit to dine wine and enjoy
Atmosphere: 5
Food: 5
Service: 5
Todd Idonthaveone
Just had Margheritas, and they were good.
Atmosphere: 5
Service: 5
Susie Cruz
Good service and prices are 👍🏽
Atmosphere: 5
Food: 5
Service: 5
Matt Craig
This is our favorite Mexican restaurant. The food and service is always very good.
Beautifully decorated outside and inside. Excellent food and service❤️
Atmosphere: 5
Food: 5
Service: 5
Krista Desimone
Great atmosphere, but food was extremely salty. Service was average and it was as loud as a nightclub. We asked to lower the music, but one song later, it was even higher. We couldn't hear ourselves talk.
Atmosphere: 5
Food: 3
Service: 3
Jose Anibal Cabrera
All the food in that place is super delicious as well as their drinks, the atmosphere is very pleasant and the service is excellent.
All the food in that place is super delicious as are their drinks, the atmosphere is very pleasant and the service is excellent.
Parking: At busy times it is a bit difficult to find parking in the front but there is enough space in the back.
Atmosphere: 5
Food: 5
Service: 4
Steven DeSimone
If you're looking for a nightclub this place is for you. Music is extremely loud, can barely hear yourself or others. I really felt like the owners are having their own party not concentrating on customers. Drinks were delicious but expensive food extremely salty. On a positive note, both indoor and outdoor seating.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Empanadas, Cheese Quesadilla
Eric T
Ordered a Tres Leches desert for takeout. Specifically asked them to add the 3 leches to the cake so it’s not dry. They said yes. Obviously they didn’t and gave me a dry cake.
I usually don’t post but I was upset about my experience at Margaritas Cafe in Wantagh today. I come here often because I LOVE the food, but today I went for their taco deal advertised online for taco day and was incredibly disappointed by how the situation was handled.
I been to Margarita’s Café many times and usually love it, but my experience at the Wantagh location on Taco Day was really disappointing. Online (see attached screenshot), they advertised Unlimited Tacos for $21.95 AND House Margaritas for $2.95, so that’s why we came. When we got there, we ordered the drinks but didn’t get the special menu. When we asked about the unlimited taco deal, the waitress told us we couldn’t combine the offers — something that was never mentioned online. (Quote: “Unlimited tacos for $21.95 AND house margaritas for $2.95,” which is misleading — it implies both deals are included with no restrictions or location limits.) I politely explained this was the reason we came, and she said she could instead charge us full price for the margaritas and give us the taco deal. We said we’d think about it, but she never came back. Also- had I been given the menu originally and saw that there was a restriction I may have changed my order. We waited over an hour before another person finally came by, and at that point, we just asked for the check because we had completely lost interest.
To top it off,I waited by the desk in the front to inquire about the taco menu to take a picture to send to a friend who wanted to come. A waiter ran over and rudely asked what I was doing. I said I just wanted to look at the special menu again, and he said they didn’t have one — until I mentioned the waitress had shown it to us, and then suddenly he pulled it out. It all felt really unprofessional and misleading.
Between the false advertising, poor communication, and inattentive service, this visit left a bad impression. It’s a shame because I’ve always enjoyed Margarita’s Café, but after this experience, I won’t be going back 😞
Atmosphere: 2
Food: 5
Service: 1
The food and service was amazing.
Atmosphere: 5
Food: 5
Service: 5
Racist staff - coming from a white person. Horrible service, owner was rude and lacked any accountability for him or his staff. Took 30 minutes to get a drink as every other table was served before us, even though they were sat after us. When our bill was charged incorrectly- mind you I wasn't even trying to ask for a refund or credit, just simply have it fixed. The rude waitress who had no courtesy or skills immediately got defensive and sent the owner over. The owner proceeded to accuse me of having too much to drink ( I was the designated driver and only had water). While the owner was speaking with me the two waitresses on duty stood behind him and were giving me threatening looks. I informed the owner of this and he again refused to acknowledge this. I would highly suggest avoiding this place - extremely unprofessional and terrible management and even worse service. Food is questionable, lacks flavor.
-update went back and was threatened by staff
Atmosphere: 1
Food: 1
Service: 1
I do not know what is going on with this place but the food keeps going down hill. I think last night was the last tile at least for awhile. The food quality is just horrible, it all started when the did there menu over.
Very noisy, hard to converse with people. Very dark and hard to read check. My bill was incorrect but I didn't notice it due to low lighting abd was overcharged.
Atmosphere: 1
Food: 4
Service: 1
This place is a hidden gem. I don’t know if all their restaurants are as good as the one in Wantagh but probably so. Food is amazing and drinks are beyond good. This place does it right when so many restaurants are cutting corners. Try the burrito mojado. Their restaurant In port Washington closed which is a shame. Highly suggest margaritas!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely 💯 a must visit to dine wine and enjoy
Atmosphere: 5
Food: 5
Service: 5
Just had Margheritas, and they were good.
Atmosphere: 5
Service: 5
Good service and prices are 👍🏽
Atmosphere: 5
Food: 5
Service: 5
This is our favorite Mexican restaurant. The food and service is always very good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Beautifully decorated outside and inside. Excellent food and service❤️
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere, but food was extremely salty. Service was average and it was as loud as a nightclub. We asked to lower the music, but one song later, it was even higher. We couldn't hear ourselves talk.
Atmosphere: 5
Food: 3
Service: 3
All the food in that place is super delicious as well as their drinks, the atmosphere is very pleasant and the service is excellent.
All the food in that place is super delicious as are their drinks, the atmosphere is very pleasant and the service is excellent.
Parking: At busy times it is a bit difficult to find parking in the front but there is enough space in the back.
Atmosphere: 5
Food: 5
Service: 4
If you're looking for a nightclub this place is for you. Music is extremely loud, can barely hear yourself or others. I really felt like the owners are having their own party not concentrating on customers.
Drinks were delicious but expensive food extremely salty. On a positive note, both indoor and outdoor seating.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Empanadas, Cheese Quesadilla
Ordered a Tres Leches desert for takeout. Specifically asked them to add the 3 leches to the cake so it’s not dry. They said yes. Obviously they didn’t and gave me a dry cake.
Food: 1
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