Portico at del Lago Resort and Casino

1133 Ridge Road, Waterloo
(315) 946-1780

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Recent Reviews

Patrick was an outstanding server and offered appropriate recommendations about the menu items, the wait time in the kitchen and bar, and helped us to the show on time. The restaurant is clearly understaffed in the kitchen and the bar. Food was flavorful and fresh.
Service is always good w Michelle. However a little disappointed on one of appetizers we got. The wagyu meatball was kinda dry and much smaller than usual. On top of that, chef's specials dinner entrees groupers was flavorless and chewy w quite strong fishy smells in first bite. On the other special Saturday entree Osso Bucco was on point, delicious and flavorful.
Food was cold Service was terrible Have been there before and everything was great Host or manager had an attitude She asked my friend if we wanted coffee or anything He said no We ordered the 50 meal that included dessert So she cancelled our dessert with our waitress It took over 30 minutes to get our dessert Waitress at least apologized for the long wait We did have to ask a supervisor to send our waitress over She did not come to our table for 30 minutes to check up on us...

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Portico at del Lago Resort and Casino

1133 Ridge Road, Waterloo, NY 13165
(315) 946-1780