Auntie Anne's
21182 Salmon Run Mall Loop W D107, Watertown
(315) 782-0794
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Not a bad spot for a quick snack when shopping. The pretzel bites I find are easier to eat. They were pretty good. The lemonade was very sweet so if you like sugary drinks, you may like it.Service was quick and the staff were friendly enough.
Atmosphere: 4
Food: 4
Service: 4
We've gone here a handful of times, very delicious pretzels, only complaint is sometimes they have a little too much salt. My favorite is the classic or cinnamon sug bites.
Food was cold and employee was extremely disrespectful when I’m simply and kindly asked if they were going to make more food.
Nice place to grab a quuck snack. Prices arent cheap, but not terrible. Service can be a little slow
Always visit Auntie's when we are in the US and it never disappoints
The pretzels are amazing at the mall, I go there alot.
The pretzels are amazing at the mall, I go there alot.
There pretzels are amazing
I visited this place On September 16th. The gentleman that serve me had no mask no gloves and no teeth. Ok I’m not against the no teeth but if you are in customer service you probably should fix that or at least wear a mask.The pretzel was hard and stale! I was very disappointed! Auntie Anne I know times are hard but at least make your employees wear a mask and glove. I don’t want his hands touching my food!
It is difficult to get the mini pretzel hot dogs. Once we were told to come back in 20 minutes and they would have more. So we did. There were none. We were told to come back in another 20 minutes. We would not. The food often looks overcooked and sometimes burned. It isn't what it use to be.
Restaurantji Recommends
Pretzel was fresh and I found that it had kept the standard that was posted
There pretzels are amazing
Pretzels I got were good. But the woman cashing me out had the biggest attitude. I told her what I wanted and she just kept on asking "so do you want anything else" and was not letting me finish my order. I will not be going back to this store if the associates are gonna just have attitudes. Might be a good idea to find some more positive workers. ? I came in at 7:35pm on July 19th. The associate was not wearing a name tag but you should be able to look at you’re schedules to see who it’s was.
My friend and I went to this place and the service was not fast we waiting along time just for two things. They are the most popular items that she orders so why don’t they make a lot of them. This is ridiculous.
Service is slow. Every time I come I have to wait 30 minutes for them to make the hotdogs in the pretzel. And they say it’s the most popular item so why don’t you make more of it.
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