Buffalo Wild Wings

1290 Arsenal St, Watertown
(315) 779-9464

Recent Reviews

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Terri Michaud

Granted, the wings were good. My burger came with black, burnt bacon so it made the burger taste burnt. That was the first time I have ever been here. Not sure if I will return. Sorry. Plus the menu was a little confusing.

Atmosphere: 4

Food: 3

Service: 3

Chris Turvill

We stopped in for a quick lunch on our way back from the Finger lakes.

Service was excellent, everyone was friendly and attentive, and we were impressed with the wings and deep fried pickles. Their hottest sauce has got great flavour and a good Kick!

Atmosphere: 4

Food: 5

Service: 5

Matthew Nikkel

Where do I start? Sat down in a booth and the seat was dirty. It was like they just wiped the crumbs off the table onto the seats. So they switched out booths. The second one we had was ok but didn’t “feel clean” but looked clean.

I really don’t know if it’s was just an off night or a new cook that had no idea how to cook, the bone in wings were dry and leathery. Almost tasted like they were cooked yesterday and just thrown into a microwave and reheated. GROSS! Completely un-edible. They did take it off the bill so that is appreciated. The fries were cold and stale when they came out. They replaced them and it was better second time but still terrible. I ordered boneless and it was taking so long that I ask it to go and then the waitress instead of bringing my bill when I said I had to go she started talking this huge parties order 10 people..

I’ve eaten at several BWW across the country and this one was by far one of the worst!

I’m not going to be back up here to see if it changes as I’m just visiting my son that’s in the army.

This place definitely needs some training and higher quality and standards.. extremely disappointed..☹️

Atmosphere: 4

Food: 2

Service: 1

Abigail Kaur

I called to ask if they do blazin wing challenge at this location and the woman put me on hold I’m currently 6 minutes in on hold.

Atmosphere: 1

Food: 1

Service: 1

Cassondra Edmondson

Great place to stop and watch your favorite game while filling up on some good food. Waitresses and bartenders are always friendly!

Michael Van Oostende

We had to wait longer than what was originally said, but they made up on it with the great food.

Atmosphere: 4

Food: 5

Service: 5

Master Tech

Placed an order for delivery waited over an hour for my order to be completed so it could be delivered called the store an all they could say was they were extremely busy bet if I was in store I wouldn’t have had to wait that long

Atmosphere: 2

Food: 5

Service: 1

joshua lurvey

Got here at 6, food came out at 730 cold. Severely understaffed, poor waitress had to run around apologizing nonstop while the forced her to continue to take more orders while they stacked up

Atmosphere: 2

Food: 2

Service: 2

Steve Yeckley

Got there 7:30 on a Thursday and no line in front of us, many tables open and was told there was still a 20 minute wait..

Cheryl Parton

For what we ordered and what we received was ridiculous. I ordered parm. garlic boneless and the sauce tasted like they mixed in a whole salt Shaker full. We did tell server she took back and gave me naked ones with sauce on side and I couldn't even chew it spit it out on my plate even my niece said way to much salt and the Mac and cheese I ordered tasted like paste. Over all it was the worse place to eat. Oh yeah the server said the manager was coming over and that never happened. We asked for the check and had to wait wait wait finally we left cash on the table and left

Atmosphere: 1

Food: 1

Service: 1

Matt McLear

Our server Jessica was amazing! Had such a great experience will definitely be back!!

Atmosphere: 4

Food: 5

Service: 5

Jadzia Drake

Absolutely amazing service tonight.
I got the endless apps, totally worth the $10 and our waitress, I didn't catch her name but she had the red hair. She was absolutely wonderful! Definitely one of the best waitresses I've ever had. Definitely recommend going there!

Atmosphere: 5

Food: 5

Service: 5

Ayri T

The service was alright and amazing but the table took forever

Atmosphere: 4

Food: 5

Service: 1

Eladio Gonzalez

Good price for the food

Atmosphere: 5

Food: 5

Service: 5

Master Builder

Unfortunately my experience was nothing more than incompetent employees

Atmosphere: 1

Food: 1

Service: 1

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