Didn't put beans in our child's order. Drive thru was slow.
Atmosphere: 4
Food: 4
Service: 4
Michael Avery
Wonderful menu choices, fresh ingredients
Atmosphere: 4
Food: 5
Service: 5
Scott Brandal
Great food!!
Atmosphere: 3
Food: 5
Service: 5
Courtney Franklin
We stopped into the Chipotle on Arsenal Street in Watertown right at shift change—never the easiest time for any restaurant—but the team handled it impressively well. Kristen was holding down the line by herself, with one team member on the grill and another at the register, while additional staff were focused on online and drive-through orders in the back.
Even with the transition happening, everyone we interacted with was professional, efficient, and kept things moving smoothly. The only disappointment was that the grilled veggies weren’t ready when we ordered—those are usually a highlight of my salad. But the team made up for it by bringing fresh veggies out to our table as soon as they were ready, which was a much-appreciated touch.
Overall, solid service, good food, and a team that clearly takes pride in keeping things running even during busier moments.
Atmosphere: 4
Food: 4
Service: 5
Jonathan Catton
Great eats! We always make it a point to stop here when we are in the area.
Atmosphere: 5
Food: 5
Service: 5
Jared Richards
Foods always good but the inside of the restaurant is typically lacking in some cleanliness. Tables are typically not cleaned off, makes sense since they are always busy, but probably should have an employee dedicated to keeping the eating area clean.
Atmosphere: 4
Food: 4
Service: 5
Linda LeDuc
Place was very dirty tables hadn't been cleaned garbage over flowing
Food: 4
Service: 2
Max Scheffman
Smallest, most pathetic bowl I’ve ever gotten. Probably half of what I’ve gotten at other locations.
Food: 3
Service: 3
Corey Walker
Never had a good experience here and I've given them multiple attempts.
Gabe Aderholdt
Bowls are way too portioned. Half a scoop of meat wouldn’t even fill up a baby. Gonna use the chips to fill myself up now. Waste of $40
They’re down to one bathroom and it runs out of toilet paper. I ask the girl working there today for toilet paper and she says “I’m not clocked in yet.”
Seriously? It was like a minute before 5:30. Wow.
Atmosphere: 3
Food: 5
Service: 2
Chris Harley
Don't go for dinner, as they will unapologetically be out of whatever you want, after waiting in line for 10 minutes.
James Roshia
Hot and tasty food. Friendly staff, and clean inside restaurant. Pricey but worth every penny!
Atmosphere: 5
Food: 5
Service: 5
jason towne
It's very up and down here some days are better than others never know what you're going to get
Atmosphere: 3
Food: 3
Service: 3
J.D. L
Doesn't matter if you order ahead or wait in line. Took over an hour. Worst Chipotle Location I have ever been to
Didn't put beans in our child's order. Drive thru was slow.
Atmosphere: 4
Food: 4
Service: 4
Wonderful menu choices, fresh ingredients
Atmosphere: 4
Food: 5
Service: 5
Great food!!
Atmosphere: 3
Food: 5
Service: 5
We stopped into the Chipotle on Arsenal Street in Watertown right at shift change—never the easiest time for any restaurant—but the team handled it impressively well. Kristen was holding down the line by herself, with one team member on the grill and another at the register, while additional staff were focused on online and drive-through orders in the back.
Even with the transition happening, everyone we interacted with was professional, efficient, and kept things moving smoothly. The only disappointment was that the grilled veggies weren’t ready when we ordered—those are usually a highlight of my salad. But the team made up for it by bringing fresh veggies out to our table as soon as they were ready, which was a much-appreciated touch.
Overall, solid service, good food, and a team that clearly takes pride in keeping things running even during busier moments.
Atmosphere: 4
Food: 4
Service: 5
Great eats! We always make it a point to stop here when we are in the area.
Atmosphere: 5
Food: 5
Service: 5
Foods always good but the inside of the restaurant is typically lacking in some cleanliness. Tables are typically not cleaned off, makes sense since they are always busy, but probably should have an employee dedicated to keeping the eating area clean.
Atmosphere: 4
Food: 4
Service: 5
Place was very dirty tables hadn't been cleaned garbage over flowing
Food: 4
Service: 2
Smallest, most pathetic bowl I’ve ever gotten. Probably half of what I’ve gotten at other locations.
Food: 3
Service: 3
Never had a good experience here and I've given them multiple attempts.
Bowls are way too portioned. Half a scoop of meat wouldn’t even fill up a baby. Gonna use the chips to fill myself up now. Waste of $40
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
They’re down to one bathroom and it runs out of toilet paper. I ask the girl working there today for toilet paper and she says “I’m not clocked in yet.”
Seriously? It was like a minute before 5:30. Wow.
Atmosphere: 3
Food: 5
Service: 2
Don't go for dinner, as they will unapologetically be out of whatever you want, after waiting in line for 10 minutes.
Hot and tasty food. Friendly staff, and clean inside restaurant. Pricey but worth every penny!
Atmosphere: 5
Food: 5
Service: 5
It's very up and down here some days are better than others never know what you're going to get
Atmosphere: 3
Food: 3
Service: 3
Doesn't matter if you order ahead or wait in line. Took over an hour. Worst Chipotle Location I have ever been to
Atmosphere: 1
Food: 3
Service: 1
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