My fiance and I love our Dunkin stops, we’ve become regulars there, however today has sorta changed my mind about them, this is the second time we’ve been denied will store hours are open. Over 10 cars in the drive thru and they’re walking around the cars with a sign saying both workers need to take a break so we needed to leave. That is such an unprofessional work ethic. Not satisfied at all.
Service: 1
Arlene S.
This location was closed told us they had no bread but somehow the drive thru was fine only issue at least 25 cars in line. Not sure what happened.
Atmosphere: 1
Food: 1
Service: 1
Natalie Sparacino
They are happy to fix any mistakes but turning left out of this parking lot is difficult with no turning lane to merge into, so during busy times I avoid this location
Atmosphere: 4
Food: 4
Service: 5
Eric Heeg
Food was good BUT they had a crazy long wait. Our food and drink were done but not together on the counter so they didn't give it to us because no one was on expo to put orders together. 2 bagel sandwiches a muffin and a drink total wait time 23 minutes. Also stood at the order counter for 7 minutes before I just ordered on the kiosk
Atmosphere: 3
Food: 4
Service: 3
Clyde Barrow
Got food poisoning after DoorDashing from here The egg were super slimy and made me go to the er don’t get anything that has eggs they are no good
Atmosphere: 5
Food: 1
Service: 5
Katelynn Zeno
My iced coffee was ok but both food items where so disappointing. The ham and cheese croissant was over done, dry and had basically no cheese, and the bacon was burnt so bad it was mostly black. Very disappointed. Finally download the app and use it for the first time, just to basically throw 90% of the order away. Id give 0 stars for the food quality if I could. It was was bad bad.
Atmosphere: 3
Food: 1
Service: 3
Chantelle Shaw
Friendly staff
Atmosphere: 3
Food: 3
Service: 3
Caesar Alarcon
Great service , good food, clean bathroom.
Food: 5
Service: 5
Jubilee Olah
The employees here are always friendly and do a good job. Much better option than the Coffeen street location where they consistently have poor customer service and mess up orders.
I'm unfortunately banned from Donut shops for the duration
Matt biccum
The one on arsenal is hit Or miss, but the service is miss... And staff not great , we spend about of my there a lot and when I accidentally double ordered they made me take $35 Dollars Worth of food home .. not happy , the chubby guy I think is the worse... I take that back since McDonald'sone machine blew up , I was forced to return , the "manager" bigger lady is a joke she is never there past 4 pm , lied about allowed some gentleman getting hit twice with the bag of food, but katlin I believe her name is great shes quick to apologize, and fix the situation.. really amazing. I can't believe they didn't have access to take things off the app is a major problem, order more that sells by noon no apple fritter.. noon! I miss the old Dunkin where the Arabics owned it , they baked them fresh in store the coffee tasted better and you could smell the goodness.. and now with translation on a phone it would be so b easy!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Strawberry Frosted Donut with Sprinkles, Hash Browns
Rick Blake
The bathroom was dirty, associates were not very friendly and the food was iffy, meaning edible but not tasty. This used to be one of the best Dad's in Liverpool on Oswego
Atmosphere: 3
Food: 3
Service: 3
Amandaa
Good service , I went through the drive thru and the girl at the window was very sweet!
Atmosphere: 5
Food: 5
Service: 5
Yasser Abed
Always missing the donuts that you want. The staff is very slow and dirty.
My fiance and I love our Dunkin stops, we’ve become regulars there, however today has sorta changed my mind about them, this is the second time we’ve been denied will store hours are open. Over 10 cars in the drive thru and they’re walking around the cars with a sign saying both workers need to take a break so we needed to leave. That is such an unprofessional work ethic. Not satisfied at all.
Service: 1
This location was closed told us they had no bread but somehow the drive thru was fine only issue at least 25 cars in line. Not sure what happened.
Atmosphere: 1
Food: 1
Service: 1
They are happy to fix any mistakes but turning left out of this parking lot is difficult with no turning lane to merge into, so during busy times I avoid this location
Atmosphere: 4
Food: 4
Service: 5
Food was good BUT they had a crazy long wait. Our food and drink were done but not together on the counter so they didn't give it to us because no one was on expo to put orders together. 2 bagel sandwiches a muffin and a drink total wait time 23 minutes. Also stood at the order counter for 7 minutes before I just ordered on the kiosk
Atmosphere: 3
Food: 4
Service: 3
Got food poisoning after DoorDashing from here The egg were super slimy and made me go to the er don’t get anything that has eggs they are no good
Atmosphere: 5
Food: 1
Service: 5
My iced coffee was ok but both food items where so disappointing. The ham and cheese croissant was over done, dry and had basically no cheese, and the bacon was burnt so bad it was mostly black. Very disappointed. Finally download the app and use it for the first time, just to basically throw 90% of the order away. Id give 0 stars for the food quality if I could. It was was bad bad.
Atmosphere: 3
Food: 1
Service: 3
Friendly staff
Atmosphere: 3
Food: 3
Service: 3
Great service , good food, clean bathroom.
Food: 5
Service: 5
The employees here are always friendly and do a good job. Much better option than the Coffeen street location where they consistently have poor customer service and mess up orders.
Atmosphere: 5
Food: 4
Service: 5
Not a lot of donuts left
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I'm unfortunately banned from Donut shops for the duration
The one on arsenal is hit Or miss, but the service is miss... And staff not great , we spend about of my there a lot and when I accidentally double ordered they made me take $35 Dollars Worth of food home .. not happy , the chubby guy I think is the worse... I take that back since McDonald'sone machine blew up , I was forced to return , the "manager" bigger lady is a joke she is never there past 4 pm , lied about allowed some gentleman getting hit twice with the bag of food, but katlin I believe her name is great shes quick to apologize, and fix the situation.. really amazing. I can't believe they didn't have access to take things off the app is a major problem, order more that sells by noon no apple fritter.. noon! I miss the old Dunkin where the Arabics owned it , they baked them fresh in store the coffee tasted better and you could smell the goodness.. and now with translation on a phone it would be so b easy!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Strawberry Frosted Donut with Sprinkles, Hash Browns
The bathroom was dirty, associates were not very friendly and the food was iffy, meaning edible but not tasty. This used to be one of the best Dad's in Liverpool on Oswego
Atmosphere: 3
Food: 3
Service: 3
Good service , I went through the drive thru and the girl at the window was very sweet!
Atmosphere: 5
Food: 5
Service: 5
Always missing the donuts that you want. The staff is very slow and dirty.
Atmosphere: 3
Food: 4
Service: 1
Loading...