I live in ogdensburg ny and travel to Watertown to shop. I usually stop at KFC to get dinner so I don’t have to cook after a day of shopping. So I don’t check my order until I get home. I paid $33 and change for the 8 piece meal today 5/23/25. I get home and I have 8 pieces alright. 1 breast, 2 legs, 2 thighs, and 3 WINGS. YOU ARE SUPPOSED TO GET 2 thighs 2 wings 2 legs and 2 breasts. To substitute a wing for a breast is ridiculous. I am pissed. From now on I am checking the chicken before I leave the store. Once before I was shorted a piece. Because I’m 60 miles away before I open the bucket I’m screwed. Won’t happen again. I’m clarifying what is in a 8 piece bucket
when I order and I’m checking it before I leave the store. $33 for the meal is highway robbery to begin with. Then substitute a wing for a breast is outrageous. If I knew how to contact corporate I would!!!!
Raymond Mainville
Staffwas excellent courteous and knew what they were doing
Bryon Adams
Great overall a little slow but I don't mind when it comes to good chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
Kristen
We waited for the chicken to cook and when we got to the hotel it was raw...all 8 pieces. I figured we waited 25 mins for it then it was going to be fresh and cooked.
Atmosphere: 3
Food: 1
Service: 5
Kimberly Jackson
We ordered at the drive up window and yet when we got to the window she asked us again and she had the order all wrong. Watertowns KFC has gone to hell. Won’t eat there again
Atmosphere: 2
Food: 3
Service: 1
Gene
This must be Wendy's and Kentucky fried are getting unsafe products that they getting delivered or very poor preparation or unclean kitchen due we have order 3 times and got major diarrhea or stomach issues just warning people be careful of this establishment possible unsanitary conditions at this place a lawsuit waiting to happen.
Atmosphere: 1
Service: 1
Recommended dishes: Fried Chicken
Phillip Harris
This place is a disaster. Acts like a bunch of crack heads are working there. And the Canadian people that were in line ahead of me were treated even worse. I highly recommend avoiding this place.
Rude land whale cashier gave me attitude after asking if an order was mine since I had to wait 20 minutes more after it was supposed to be ready and had to go inside to retrieve it myself. Also the order she had was mine so she cut me off with attitude for no reason
Atmosphere: 1
Food: 1
Service: 1
Ed Donato
Great Food. Tuesday 10.00 is great. Thank you
Atmosphere: 5
Food: 5
Service: 5
Marissa Fuller
Food was old and disgusting Go to call and phone just rings busy. NEVER
Atmosphere: 1
Food: 1
Service: 1
TINA SALTER
Ordered at the window, was asked to pull ahead, waited 22 minutes before we went inside to have them say they couldn’t find our order. They tried to apologize but it’s the same every time, never again! Not sure how they are still in business.
Food was ok kinda dirty inside.
Atmosphere: 1
Food: 2
Service: 4
KFC has some of the best chicken and this location just has so much authenticity 🩵
Atmosphere: 5
Food: 5
Service: 5
The service is hit or miss. Good food however.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cole Slaw
I live in ogdensburg ny and travel to Watertown to shop. I usually stop at KFC to get dinner so I don’t have to cook after a day of shopping. So I don’t check my order until I get home. I paid $33 and change for the 8 piece meal today 5/23/25. I get home and I have 8 pieces alright. 1 breast, 2 legs, 2 thighs, and 3 WINGS. YOU ARE SUPPOSED TO GET 2 thighs 2 wings 2 legs and 2 breasts. To substitute a wing for a breast is ridiculous. I am pissed. From now on I am checking the chicken before I leave the store. Once before I was shorted a piece. Because I’m 60 miles away before I open the bucket I’m screwed. Won’t happen again. I’m clarifying what is in a 8 piece bucket
when I order and I’m checking it before I leave the store. $33 for the meal is highway robbery to begin with. Then substitute a wing for a breast is outrageous. If I knew how to contact corporate I would!!!!
Staffwas excellent courteous and knew what they were doing
Great overall a little slow but I don't mind when it comes to good chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
We waited for the chicken to cook and when we got to the hotel it was raw...all 8 pieces. I figured we waited 25 mins for it then it was going to be fresh and cooked.
Atmosphere: 3
Food: 1
Service: 5
We ordered at the drive up window and yet when we got to the window she asked us again and she had the order all wrong. Watertowns KFC has gone to hell. Won’t eat there again
Atmosphere: 2
Food: 3
Service: 1
This must be Wendy's and Kentucky fried are getting unsafe products that they getting delivered or very poor preparation or unclean kitchen due we have order 3 times and got major diarrhea or stomach issues just warning people be careful of this establishment possible unsanitary conditions at this place a lawsuit waiting to happen.
Atmosphere: 1
Service: 1
Recommended dishes: Fried Chicken
This place is a disaster. Acts like a bunch of crack heads are working there. And the Canadian people that were in line ahead of me were treated even worse.
I highly recommend avoiding this place.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Expensive but good
Rude land whale cashier gave me attitude after asking if an order was mine since I had to wait 20 minutes more after it was supposed to be ready and had to go inside to retrieve it myself. Also the order she had was mine so she cut me off with attitude for no reason
Atmosphere: 1
Food: 1
Service: 1
Great Food. Tuesday 10.00 is great. Thank you
Atmosphere: 5
Food: 5
Service: 5
Food was old and disgusting
Go to call and phone just rings busy. NEVER
Atmosphere: 1
Food: 1
Service: 1
Ordered at the window, was asked to pull ahead, waited 22 minutes before we went inside to have them say they couldn’t find our order. They tried to apologize but it’s the same every time, never again! Not sure how they are still in business.
Food: 1
Service: 1
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