Pizza Hut

20800 Bys Rte 3, Watertown
(315) 782-2751

Recent Reviews

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L J

Absolutely disgusting. These comments must be AI generated and/or paid for. Crust taste like a big saltine cracker or pita bread. The sauce taste like raw tomatoe paste out of a can. The parm and garlic boneless wings where greasy with a thick salty batter. And EVERYTHING was cold. Watched the driver idle at one spot down the street from me for over 40 mins. Dude must've went home. How does pizza get that cold and you have a pizza bag!
This is not the pizza hut of my childhood. Never again! Wasted hard working money for it all to go in the garbage.

Food: 1

Service: 1

d o

Everyone is super friendly, very delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Supreme Pizza, Pepperoni Lovers, Boneless Wings

Tina Wholesale Hunter

Prices have skyrocketed and quality not as good as it used to be. Skimpy on the toppings.

Atmosphere: 5

Food: 3

Service: 5

Terry Harmych

Wheelchair accessibility: Had to open doors for the wife, who is in a wheelchair

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Sausage and Pepperoni Pizza

Edmund Punzalan

The food tastes remain the same, just as I remember it 20 years ago. I wish they would bring back the pizza buffet.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks, Sausage and Pepperoni Pizza, Wing

Frank Arney

I live in Watertown on the East side. We used to have a Pizza Hut just a couple of blocks away and now its closed. Now we can't get Pizza Hut Pizza delivered on our side of town. If you close one store, you should have the other store take over. I mean there are plenty of places to get Pizza in town. I don't understand why Pizza Hut doesn't want our business.

David Sears

This Pizza Hut is the very last amazing example of what these restaurants used to be...which is amazing pan pizza! Also the most beautiful Pizza Hut I've ever seen!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks, Sausage and Pepperoni Pizza

Carmen Tutu

The food was good, had a sandwich, and the salad bar. Our waitress was super nice. We enjoyed it as a family, good family spot.

Atmosphere: 4

Food: 4

Service: 5

First name Last name

We usually go to this Pizza Hut because it’s better than the one by Drum but this pizza was DISGUSTING. We ended up trashing it because it was not cooked all the way. The cheese in the crust tasted bland and had a texture like that of gum that you left in your mouth overnight. It was disgusting. Can I please have a refund?

Atmosphere: 1

Food: 1

Service: 1

Vicki L

This is a newer Pizza Hut. The building has excellent curb appeal. The inside is nice too. There are more than one section, tastefully designed. Very unique. It’s very nice to dine in. It’s also very kids friendly. The cashier/server is very friendly. He’s efficient. The place is kind of busy with dinner in customers and pick up orders but they ate no line ups.The food odds hot delicious. The Italian meat pasta is amazing. The garlic bread sticks with cheese are also hot and yummy.We will definitely return.5 stars.

Atmosphere: 5

Food: 5

Service: 5

Adreaonna Desormeau

I would like to shout out Britain at Watertown pizza hut for helping me out with my order 5 star review all the way

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks

Richard Frisicano (Rick)

Our local Pizza huts have all closed. So while traveling to Watertown New York, we stopped at the Pizza Hut there. It was so good! Just like what we remembered. We ordered personal pan pizzas. The server was great. Very personable and funny. And the price was extremely reasonable. Will definitely return to Pizza Hut in Watertown next time we're there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Supreme Pizza

Sue Randall

Pizza was not what I ordered very disappointed. Person who I talked to on the phone was not even at the restraunt it was difficult to communicate what I wanted

Atmosphere: 3

Food: 3

Service: 1

David Ellis

I took my wife and mother-in-law here on a Thursday, about 1pm. It was not crowded at all, and we were able to get a booth tucked away in an alcove. Our server, Stephanie, was very prompt and nice. We ordered 2 of Pizza Hut's specials: a deep dish bacon & pineapple pizza, and a thin & crispy super supreme pizza. Both were hot out of the oven in less than 15 minutes and were delicious. Pizza Hut serves Pepsi products so you can quench your thirst. We had an enjoyable meal, and our (my) only complaint is that their outdoor signage is too small. I've driven by that entrance to Lowe's in Watertown, and I never knew there was a Pizza Hut hiding in plain sight. The sign on the un-Pizza Hut-looking building says "Wingstreet," and since I don't care for wings much, it never drew me in.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Large Specialty Pizza

Susan Ellis

Thank you Pizza Hut for the $12 pizza deal and Stephanie for great service!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Specialty Pizza

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