Red Robin Gourmet Burgers and Brews
21220 Pioneer Plaza Dr, Watertown
(315) 523-7320
Recent Reviews
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Such an amazing experience here and had the best waitress, Jasmin! Would 10/10 recommend!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scorpion
I love you can get hamburger with lettuce wrap. Toppings were pretty skimpy
Atmosphere: 4
Food: 4
Service: 4
Went on my birthday for my free burger. It was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Quick lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red's Cheeseburger
Terrible all the way around. The only good thing was the petal onion rings
Atmosphere: 1
Food: 1
Service: 1
Food was not bad if looking for a burger, where this location really fails is the service . My 3 star rating is based on the food not the service as it would be 1 star otherwise
Hopefully if you decide to try this location you won’t get the same server as I did. It was very apparent that she didn’t want to be working. It was confirmed in the conversation she had with another server in front of me.
The last time I was at a Red Robin’s it was in New Jersey many years ago. That time my credit card was charged 5 days in a row the exact same amount.
Thinking that I am done trying Red Robin’s…..
Atmosphere: 2
Food: 3
Service: 1
The food looked and tasted good. Brought my grandparents out to eat here and the service was good, food came out pretty fast, the waitress checked in on us constantly.
Vegetarian options: I'm not a vegan but I did see a few options while going through the menu.
Kid-friendliness: The workers are really friendly.
Atmosphere: 4
Food: 4
Service: 5
Kid-friendliness: There being nice and respectful
Our server was great and very patient
Kid-friendliness: Great menu and kids food came out very fast!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Towering Onion Rings, Crispy Chicken
Great burger and milkshake!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Me and my grandparents went to this place, and at first the service was great, until we got our server. The place was nearly empty, but she took extremely long to even bring a refill. She brought her BABY DADDY and son and they were flirting and talking extremely loud the whole entire time. And then, at the end of our experience, her baby dad brought his three kids and they barged in and starting swearing and calling each other their n words. They started moving stuff around, and blatantly being rude. The servers name was Whitney, she was probably mid 30’s, black hair, glasses, and has a very nasally voice. Please fire her.
Atmosphere: 1
Food: 3
Service: 1
Always love it here. The Wife & I go every once in a while, because we don't go out a ton... but when we do, this is a stop. The food & drinks are always as expected, delicious..... and the staff are very friendly & attentive.
Parking: Handicap parking available
Wheelchair accessibility: Very wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Salad, Scorpion
Good burgers!
Atmosphere: 5
Food: 5
Service: 5
The beautiful hostess Leanne was such an amazing, pleasant, charming and friendly member of the team who I feel deserves recognition for the role she fulfills.
I picked up a delivery that wasn’t ready and for the next 10+ minutes Leanne and I engaged in a very warm, and pleasant conversation and even though it was a lengthy wait Leanne kept wonderful company through this time
Atmosphere: 5
Food: 5
Service: 5
It's my favorite place to eat gluten-free burgers, hands down !
Atmosphere: 5
Food: 5
Service: 5
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