Red Robin Gourmet Burgers and Brews
21220 Pioneer Plaza Dr, Watertown
(315) 523-7320
Recent Reviews
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Such a great experience! This was our first time ever eating here after months of driving by:) the service was top notch, friendly, attentive, smiling ,.... food was absolutely delicious 😋 the fact they have bottomless sides was amazing to us especially since we have kids who loooove their veggies and fruits . This way they were able to get more broccoli 🥦. What really got me was how kids friendly this place is...kids plates, kids sink in the bathroom, balloons by the entrance .... we will definitely be back
Atmosphere: 5
Food: 5
Service: 5
My wrap was mostly lettuce, hardly any chicken. So basically a vegetable wrap paying for chicken wrap. Campfire sauce thick and pasty with no flavoring, pretty much straight up mayo. Sweet tea was NOT SWEET and not much of a tea taste to it at all and the server said it's the best around here. OK, YEAH RIGHT. It was the worse wrap, sweet tea and campfire sauce over ever had. Look like at least this Red Robin's is going down hill BIG TIME. Service not all that great from our server. Had to ask another server for different sauce because ours was slow and didn't come to the table much. Called for him once and he kept walking towards the kitchen where he spent most of his time. Had a good amount of left overs and when we asked for a togo box he brought out the smallest box he could to bring out. When we asked for a bigger box he replied you want something bigger? WELL YEAH IT'S NOT GOING TO FIT INTO THAT DINKY BOX. I do not recommend this location for quality food. They can not afford the tea nor sugar for SWEET TEA, I GOT LIGHT BROWN WATER PRETTY MUCH. When I asked for a different cup of sweet tea I got the same weak tea with not being hardly a taste of sugar. I had to take what I paid for home to put a tea bag in and sugar to give it taste of SWEET TEA, NOT BROWN WATER. They also couldn't afford the BBQ sauce in the mayo to give it taste and make non pasty tasting. If they were out of chicken for the wrap they should of said so, so I wasn't paying for chicken to get a lettuce wrap. This is not what I usually order from there but I thought I'd change it up. Boy did they change it up with brown water for tea, lettuce for chicken and paste for sauce.
Atmosphere: 3
Food: 2
Service: 2
Excellent service, very friendly!
Atmosphere: 5
Food: 5
Service: 5
Jamie was our server, and she was outstanding! The host, Jaya, was also so helpful throughout our dining experience. Food was great. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Jamie was great!!! Jaya the host was fabulous!!
Atmosphere: 5
Food: 5
Service: 5
Very good burger
Jamie was awesome! And took great care of us, especially my kids!!
Atmosphere: 5
Food: 5
Service: 5
This place was really good, maybe a tad too salty but over all really enjoyed it.
Staff was friendly and helpful..
Atmosphere: 3
Food: 5
Service: 5
Got the Whiskey River BBQ Burger with double patty and bacon! It was delicious! The service was amazing, they even offered little fruit samples for our little one. Best service experience ive had in a very long time! Thank you guys.
Atmosphere: 5
Food: 5
Service: 5
Kari was an amazing server. She was so kind , a true asset to Red Robin.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jill was very good server
Atmosphere: 4
Food: 4
Service: 5
great food, amazing service, shout out to our server amy!
Atmosphere: 5
Food: 5
Service: 5
Always love coming in at lunch time! Amy is always so kind.
Atmosphere: 5
Food: 5
Service: 5
Jamie has been our server several times over the past couple of years. She is exceptional, always attentive and personable.
Atmosphere: 5
Food: 5
Service: 5
It is an unusual place today that makes you feel welcome. Amy and others make you feel welcome. Friendly atmosphere with a great hamburger, cooked right and served hot and tasty every single time.
Atmosphere: 5
Food: 5
Service: 5
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