The worst Starbucks among many countries! An incredibly awful customer experience! I stopped in recently on a Sunday for a coffee and patiently waited at the counter for a few minutes. There where four employees making drinks and attending the drive-through. No one acknowledged me...until an employee came from the back, walked past the counter and I waived my arm to elicit a reponse. A short brunette woman with the ink sleeve (Nureena? name began with an N) expressionless, with soulless eyes looked up and told me they "where very busy." Of course mention the obvious! But do not be so rude and unhelpful! Where is the manangement? I left... it's only coffee. Update: Wow! Look below... Starbucks is reaching out asking how they can improve! I usually do not give out free business advice, but a great start would be to replace the management and possibly a few employees. The response to this review appears fake. Starbucks at the corporate level knows what to do... ;)
Atmosphere: 1
Food: 1
Service: 1
Christopher Fitzpatrick
Starbucks that I went to was out in Watertown, New York first time being there I’m not a huge fan of Starbucks. I prefer making my coffee at home but me and my girlfriend went there together and till today I still have a hard time deciding what I want to drink or eat at any Starbucks location, but I will say that it was a very good experience overall they helped us fine. Will be looking for giving us options as well as fast and friendly customer service.
One of the worst Starbucks ever, employees are friendly but super slow and mess orders up.
Atmosphere: 1
Food: 1
Service: 1
Dion Carreira
The staff has a horrible attitude toward older people to the point its disgusting
Atmosphere: 1
Food: 4
Service: 1
Content zilla
Horrible service never waited half a hr for coffee in my life
DESMO#1200R
It's not very smart to close counter service when you're a truck driver,
And then no one came out to tell me it wasn't possible
Atmosphere: 5
Food: 1
Service: 1
Renée L.
SO SLOW. No matter what day of the week, what time of day, how many employees are working, or how many cars are in the drive-thru, this location is always ridiculously SLOW.
Atmosphere: 3
Food: 3
Service: 1
Aaron Bates
I have applied multiple times, called multiple times and received that the hiring manager was looking over applications. I call for the fourth time and hiring manager told me they hired people when I have been trying to call and talk to the hiring manager for the past two weeks. Waste of time applying here.
Service: 1
Madisson Yauchler
Just went and picked up a mobile order which had a half an hour to prepare and hot chocolate was coffee…
Shane Hunter
830 Frappuccino Machine broke No lights on outside Can’t read menu board Rude lady
I got really sick this week, from this store. Just thought I get out a warning. I don’t think I’ve ever had food poisoning before, it will be a very long time before I try again.
Aya Noureddine
Where’s the oatmilk????? Every time I order this specific drink at this specific location it gets messed up. Need to do better. Will not be ordering from here anymore, I will be ordering on post instead where they know how to make drinks properly.
Food: 1
Service: 1
Alexandria Joseph
The first and last time I an going to this starbucks. I went for the 2 for 10 since the one at Target was full and the drive thru girl on the speaker was rushing my order so i didn't have much time to speak and give my order. Which brought them to not hearing me and when I went to the window they forgot to add the white mocha sauce I asked for. When I called the girl back to the window, she took my drink from me and when she remade my drink she gave it back with attitude. I said “thank you” and she replied “welcome” and slammed the window shut. Very weird because I have never been to a starbucks where the people there are rude and unprofessional. My drink is still not made correctly even though they remade it but its okay I just know not to go back to this one.
Atmosphere: 1
Food: 2
Service: 1
Trystyn Fyrestar
I used to love Starbucks but lately they are not the greatest. Each time my bf or myself have gone to this one they never ever have blueberry scones. What gives? If it’s not an option anymore then put a sign up that states it’s no longer offered. The only Starbucks that seems to have blueberry scones is the one on post but I don’t want to drive all the way out there just to get scones but will have to if this Starbucks doesn’t start keeping them in stock. Then I ask for extra crunch and they don’t put it in there but fill the damn cup with whipped cream and you hardly get any of the coffee. And the extras that doesn’t fit in the cup gets thrown away. And today my bf surprised me with a caramel ribbon crunch and he asked for extra crunch and there were no crunch in this drink. Am highly disappointed. This was the first time I can say that I didn’t enjoy the drink.
Atmosphere: 3
Food: 1
Service: 1
erhammons30
This place is very busy so don't expect to be in and right out. All works are friendly
The worst Starbucks among many countries! An incredibly awful customer experience!
I stopped in recently on a Sunday for a coffee and patiently waited at the counter for a few minutes. There where four employees making drinks and attending the drive-through.
No one acknowledged me...until an employee came from the back, walked past the counter and I waived my arm to elicit a reponse. A short brunette woman with the ink sleeve (Nureena? name began with an N) expressionless, with soulless eyes looked up and told me they "where very busy." Of course mention the obvious! But do not be so rude and unhelpful! Where is the manangement?
I left... it's only coffee.
Update: Wow! Look below... Starbucks is reaching out asking how they can improve! I usually do not give out free business advice, but a great start would be to replace the management and possibly a few employees. The response to this review appears fake. Starbucks at the corporate level knows what to do... ;)
Atmosphere: 1
Food: 1
Service: 1
Starbucks that I went to was out in Watertown, New York first time being there I’m not a huge fan of Starbucks. I prefer making my coffee at home but me and my girlfriend went there together and till today I still have a hard time deciding what I want to drink or eat at any Starbucks location, but I will say that it was a very good experience overall they helped us fine. Will be looking for giving us options as well as fast and friendly customer service.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Potato Cheddar & Chive Bakes, Iced Caramel Macchiato
One of the worst Starbucks ever, employees are friendly but super slow and mess orders up.
Atmosphere: 1
Food: 1
Service: 1
The staff has a horrible attitude toward older people to the point its disgusting
Atmosphere: 1
Food: 4
Service: 1
Horrible service never waited half a hr for coffee in my life
It's not very smart to close counter service when you're a truck driver,
And then no one came out to tell me it wasn't possible
Atmosphere: 5
Food: 1
Service: 1
SO SLOW. No matter what day of the week, what time of day, how many employees are working, or how many cars are in the drive-thru, this location is always ridiculously SLOW.
Atmosphere: 3
Food: 3
Service: 1
I have applied multiple times, called multiple times and received that the hiring manager was looking over applications. I call for the fourth time and hiring manager told me they hired people when I have been trying to call and talk to the hiring manager for the past two weeks. Waste of time applying here.
Service: 1
Just went and picked up a mobile order which had a half an hour to prepare and hot chocolate was coffee…
830
Frappuccino Machine broke
No lights on outside
Can’t read menu board
Rude lady
Atmosphere: 1
Food: 5
Service: 2
Restaurantji Recommends
I got really sick this week, from this store. Just thought I get out a warning. I don’t think I’ve ever had food poisoning before, it will be a very long time before I try again.
Where’s the oatmilk????? Every time I order this specific drink at this specific location it gets messed up. Need to do better. Will not be ordering from here anymore, I will be ordering on post instead where they know how to make drinks properly.
Food: 1
Service: 1
The first and last time I an going to this starbucks. I went for the 2 for 10 since the one at Target was full and the drive thru girl on the speaker was rushing my order so i didn't have much time to speak and give my order. Which brought them to not hearing me and when I went to the window they forgot to add the white mocha sauce I asked for. When I called the girl back to the window, she took my drink from me and when she remade my drink she gave it back with attitude. I said “thank you” and she replied “welcome” and slammed the window shut. Very weird because I have never been to a starbucks where the people there are rude and unprofessional. My drink is still not made correctly even though they remade it but its okay I just know not to go back to this one.
Atmosphere: 1
Food: 2
Service: 1
I used to love Starbucks but lately they are not the greatest. Each time my bf or myself have gone to this one they never ever have blueberry scones. What gives? If it’s not an option anymore then put a sign up that states it’s no longer offered. The only Starbucks that seems to have blueberry scones is the one on post but I don’t want to drive all the way out there just to get scones but will have to if this Starbucks doesn’t start keeping them in stock. Then I ask for extra crunch and they don’t put it in there but fill the damn cup with whipped cream and you hardly get any of the coffee. And the extras that doesn’t fit in the cup gets thrown away. And today my bf surprised me with a caramel ribbon crunch and he asked for extra crunch and there were no crunch in this drink. Am highly disappointed. This was the first time I can say that I didn’t enjoy the drink.
Atmosphere: 3
Food: 1
Service: 1
This place is very busy so don't expect to be in and right out. All works are friendly
Atmosphere: 5
Food: 5
Service: 5
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