this may be the worst run Starbucks Ever. The lobby is Closed more than it’s opened, The drive-through is sometimes closed. They run out of supplies routinely
Atmosphere: 2
Food: 3
Service: 1
S OK
The people are super nice. Everything is great. The drive-thru is incredibly slow and frustrating. It takes on average 25 minutes to get your order. In the meantime. You're just stuck in the line with angry people behind you. I have no idea what the holdup is on the drive-thru. I know they're busy but it seems to be the norm.
Atmosphere: 5
Food: 5
Service: 1
Reese Widrick
Absolutely terrible service. I placed a mobile order 30 minutes ahead of time because I was coming from about 20 minutes away and had an appointment to get to. When I arrived, the lobby was closed, and even though my drink was already made and sitting at the pickup counter, I was not allowed to go inside to grab it. Instead, I was forced to wait in a drive-thru line with seven cars, despite already having paid for my order. This Starbucks frequently runs out of flavors and consistently has extremely slow service, but this experience truly topped off the poor customer service they regularly display.
Atmosphere: 1
Food: 1
Starbucks Barista
Please close this location.
Atmosphere: 1
Food: 1
Service: 1
Laura Begg
My order was ready when I got there and it was nice, hot, and delicious.
Atmosphere: 5
Food: 5
Service: 5
Michael Avery
Awesome coffee and treats
Atmosphere: 5
Food: 5
Service: 5
S Murdock
Carmel crunch had no crunch on top and drink was super watery. Cheese was hard on sandwich. Possibly cooked too long? If it’s a set time, your microwave needs to be looked at. Very disappointed ☹️
Food: 1
Service: 3
Raechele Roshia
The restrooms are an absolute mess, toilet paper everywhere, clogged toilet and a full trash can that was overflowing. It took a little over 20 minutes for my two small drinks to get done. The people were nice but it took too long and the bathrooms were gross.The bathroom door didn't even lock.
Atmosphere: 1
Food: 3
Service: 4
Martin Dimitrov
Horrible.
Nichole Taylor
30-40 min wait every single time you order?! Absolutely ridiculous!
You can always rely on Starbucks for a great drink and comfortable, safe atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Marissa
When picking up my order, the barista who handed me my drink at the drive-thru told me how to order my matcha. I ordered two cold foams to have mixed together, she told me to add extra of the one next time because at that point I’m just wasting money before proceeding to hand me my drink. I understand she may have been trying to be helpful, however, I feel as though it isn’t her place to tell me how to order my own drink and tell me it is practically a waste of money.
The drink and my food were made correctly and tasted great. Usually I have no issues at this location, this experience was just not professional and left me in awe.
Atmosphere: 3
Food: 5
Service: 1
David Stenberg
What is with this place? I've been to 100s of Starbucks locations globally and I've never had issues to include at Starbucks throughout the Middle East.
I have been stopping at this location a couple of times a week and the slow speed, the mistakes, the baristas standing around talking with long lines....
Today there were 5 cars in front of me at the drive thru, I ordered two simple drinks (black americano and a machiatto) and a sandwich. It took 34 minutes after placing my order and the food was refrigerator cold.
Definitely an outlier of Starbucks locations and worst in the world for me. Figured I would leave a review and then figure out somewhere else to get coffee along my route.
Atmosphere: 1
Food: 1
Service: 1
Andy Phypers
Possibly the worst Starbucks I've been in. Washroom was filthy, your poor staff were clearly stressed, the line of customers were out the door and my simple order for a decaf coffee was wrong. The girl on the till (not her fault) was not trained and overcharged. She asked for help but the two other girls were too busy. Then you ask for a tip! Get more staff and pay them a good wage 😉
Service: 1
Sarah McCarter
Ordered a venti, got a grande, ordered a turkey sandwich, got nothing. I had to run so I didn't have time to wait for them to fix the issues.
this may be the worst run Starbucks Ever. The lobby is Closed more than it’s opened, The drive-through is sometimes closed. They run out of supplies routinely
Atmosphere: 2
Food: 3
Service: 1
The people are super nice. Everything is great. The drive-thru is incredibly slow and frustrating. It takes on average 25 minutes to get your order. In the meantime. You're just stuck in the line with angry people behind you. I have no idea what the holdup is on the drive-thru. I know they're busy but it seems to be the norm.
Atmosphere: 5
Food: 5
Service: 1
Absolutely terrible service. I placed a mobile order 30 minutes ahead of time because I was coming from about 20 minutes away and had an appointment to get to. When I arrived, the lobby was closed, and even though my drink was already made and sitting at the pickup counter, I was not allowed to go inside to grab it. Instead, I was forced to wait in a drive-thru line with seven cars, despite already having paid for my order. This Starbucks frequently runs out of flavors and consistently has extremely slow service, but this experience truly topped off the poor customer service they regularly display.
Atmosphere: 1
Food: 1
Please close this location.
Atmosphere: 1
Food: 1
Service: 1
My order was ready when I got there and it was nice, hot, and delicious.
Atmosphere: 5
Food: 5
Service: 5
Awesome coffee and treats
Atmosphere: 5
Food: 5
Service: 5
Carmel crunch had no crunch on top and drink was super watery.
Cheese was hard on sandwich. Possibly cooked too long? If it’s a set time, your microwave needs to be looked at.
Very disappointed ☹️
Food: 1
Service: 3
The restrooms are an absolute mess, toilet paper everywhere, clogged toilet and a full trash can that was overflowing. It took a little over 20 minutes for my two small drinks to get done. The people were nice but it took too long and the bathrooms were gross.The bathroom door didn't even lock.
Atmosphere: 1
Food: 3
Service: 4
Horrible.
30-40 min wait every single time you order?! Absolutely ridiculous!
Restaurantji Recommends
You can always rely on Starbucks for a great drink and comfortable, safe atmosphere.
Atmosphere: 5
Food: 5
Service: 5
When picking up my order, the barista who handed me my drink at the drive-thru told me how to order my matcha. I ordered two cold foams to have mixed together, she told me to add extra of the one next time because at that point I’m just wasting money before proceeding to hand me my drink. I understand she may have been trying to be helpful, however, I feel as though it isn’t her place to tell me how to order my own drink and tell me it is practically a waste of money.
The drink and my food were made correctly and tasted great. Usually I have no issues at this location, this experience was just not professional and left me in awe.
Atmosphere: 3
Food: 5
Service: 1
What is with this place? I've been to 100s of Starbucks locations globally and I've never had issues to include at Starbucks throughout the Middle East.
I have been stopping at this location a couple of times a week and the slow speed, the mistakes, the baristas standing around talking with long lines....
Today there were 5 cars in front of me at the drive thru, I ordered two simple drinks (black americano and a machiatto) and a sandwich. It took 34 minutes after placing my order and the food was refrigerator cold.
Definitely an outlier of Starbucks locations and worst in the world for me. Figured I would leave a review and then figure out somewhere else to get coffee along my route.
Atmosphere: 1
Food: 1
Service: 1
Possibly the worst Starbucks I've been in. Washroom was filthy, your poor staff were clearly stressed, the line of customers were out the door and my simple order for a decaf coffee was wrong. The girl on the till (not her fault) was not trained and overcharged. She asked for help but the two other girls were too busy. Then you ask for a tip! Get more staff and pay them a good wage 😉
Service: 1
Ordered a venti, got a grande, ordered a turkey sandwich, got nothing. I had to run so I didn't have time to wait for them to fix the issues.
Atmosphere: 2
Food: 1
Service: 2
Loading...