Taco Bell
945 Arsenal St, Watertown
(315) 788-0365
Recent Reviews
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Understaffed and incredibly rude service, management can't be bothered to do anything
I'm so glad you finally have two here in town now and I got to say now that I Dash it's one of the most frequently requested restaurants i get
Atmosphere: 5
Food: 5
Service: 5
Super Clean, Awesome Staff and truly one of the best Taco Bell locations I’ve ever been at. I love you.
Atmosphere: 5
Food: 5
Service: 5
Waited 30 minutes for food and they forgot half of it
Ordered online, prepaid and was told they didn’t have an item when I arrived at the store. No problem. I asked if they could substitute a taco supreme, and they offered a regular taco and then I asked if I could pay for any cost difference to get a taco supreme. They got annoyed and said “the manager said they’ll make it for you but THIS TIME ONLY”. As if I’m going to conspire to come again when their fryers are down and finesse them for a taco supreme. Then the manager handed us the food and was rude and had an attitude. They messed up every item in my order. They put the wrong sauce and/or forgot the sauce completely. The ingredients they didn’t forget, were skimpy and sloppily put together. I get if I had rudely demanded free or more expensive food for the inconvenience, but I offered to pay for any cost difference and they had the nerve to cop an attitude with me. The service here was laughable.
Atmosphere: 1
Food: 1
Service: 1
Very nice place to eat, fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Prices on drive thru have not been updated same issue 2 times in 17 days
Atmosphere: 2
Food: 4
Service: 2
Place was nice
It was good till they messed up my order and I got all the way home and noticed so I called because I just spent 60 dollars and paid extra for steak and the lady laughed at me and said I'm sorry and I told her she was very unprofessional and that i will be speaking to a manager tomorrow. And she laughed and said ok. Very disappointed. Also all the food was thrown together and cold you could definitely tell whoever the night crew is that was on 5/25/25 at about 1am does not care about they're job and the lady that i spoke to on the phone was kylee. Definitely will not return to this location.
Atmosphere: 1
Food: 1
Service: 1
Neat and clean.
Very friendly staff.
Restaurantji Recommends
I had a really good time, my 6 tacos and 2 fries came out in a matter of minutes, the cashier was a person with a checkered jacket and nose piercings and they were really nice and very polite and made my experience great.
Atmosphere: 5
Food: 5
Service: 5
Food was amazing as always. Drive thru line was extremely long as usual but worth the wait.
Atmosphere: 5
Food: 5
Service: 5
The team working at this location on Valentines day 2025 was top notch and so friendly and nice!
Atmosphere: 5
Food: 5
Service: 5
Food was great, always love my cheese quesadilla, worker kiss was extremely friendly, lots of compliments, even on break!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Fast and easy
Atmosphere: 5
Food: 5
Service: 5
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