Me and my girlfriend went to dislocation April 1, 2025 at 1:30 PM. We ordered an everything bagel sausage was supposed to be well done it wasn’t well, done at all it was cold. My girlfriend ordered a blueberry bagel with butter and cream cheese. They only put cream cheese on her bagel as well. Her bagel was cold and we ordered a side of bacon for my dog and that was ice cold. I’m highly upset with the experience at this location. And I’m very upset with the fact that I work hard for my money and I threw away 20 some dollars on ice I threw in the garbage. And we were not given a receipt, but it was charged to my chime debit card. This is ridiculous. and we also ordered two drinks. The drinks were fine, but the food was ridiculous.
They are almost always out of most of the food. Always out of hashbrowns, out of the egg bites both flavors, expresso machine was down back to back. I have gone so many times between 9am-11am and 80% of the time they are out of half the menu. Absolutely ridiculous. If you know you’re going to run out by 9 am i don’t know why they don’t prep more.
Gary Barnett
I tried the coffee three different times on three different days and it was horrible each time. It tastes like they used yesterday's coffee and just warmed it up. Like mop water squeezed through a dirty sock. I do not recommend it.
Atmosphere: 1
Food: 1
Service: 1
Angela Hardy
Everytime I go into this location and most others in Watertown and surrounding areas there aren’t any Canadian maple donuts or maple dip donuts. When I have asked why there aren’t ever maple donuts, I was advised they aren’t a required Donut to keep stocked up in the case so they don’t make anymore. We Live in Northern NY, Maple Country. I don’t understand this. Yet I have come into this location and a worker was actually making more Because he knows customers love them and they will sell.
Atmosphere: 2
Food: 1
Service: 4
Ashley Hendrickson
They literally never have egg white bites. They almost always offer me the other kind. How about supply and demand. Clearly people like the egg white ones more if youre always out...... even when I order on the app 20 minutes in advance, they won't have them. Then I get to sit in line and wait so they can refund me. Ridiculous.
Today they asked if I wanted something else instead. I said bacon egg and cheese croissant. The guy said 2? (Since I ordered 2 orders of the egg bites) I said sure. Then some woman came over to hand me the food and said next time they can't do croissants because they cost more, as if IM trying to scam the system or something. Do better.
Atmosphere: 1
Food: 1
Service: 1
Nicole George
Has amazing coffee and pastries
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Jim Slate
Kyle was telling me about his drywall business
Atmosphere: 5
Food: 5
Service: 5
Rob Johnson
Babe has to have her ices coffee and bagel they always offer my dog a pup cup or donut great employees
Atmosphere: 5
Food: 4
Service: 4
John Wrobel
Hot made correctly to order overtime, great staff. Thank you
Atmosphere: 5
Food: 5
Service: 5
Michael Schatz
It's really hit or miss. Sometimes the coffee is hot and taste great then luke warm and old. The staff also gives out free doughnuts to their personal friends which is illegal
That was absolutely horrible my sandwich was burnt. The cashier was talking to another co-work about something that I DID NOT need to hear. Gave me no bag just straight up up a hot sandwich in my hand and were like out of every single
Atmosphere: 1
Food: 1
Service: 1
Michael Whitacre
Came here twice during our visit. Very nice shop.
Brian Dasno
This is not coffee this is a pup cup that has a little whipped cream in it and a treat.
Atmosphere: 5
Food: 5
Service: 5
Ricky Mullis
They have some good breakfast sandwiches here that are really good tasting and the coffee and cappuccino is out of this world and don't get me going on the doughnuts ? ?
Me and my girlfriend went to dislocation April 1, 2025 at 1:30 PM. We ordered an everything bagel sausage was supposed to be well done it wasn’t well, done at all it was cold. My girlfriend ordered a blueberry bagel with butter and cream cheese. They only put cream cheese on her bagel as well. Her bagel was cold and we ordered a side of bacon for my dog and that was ice cold. I’m highly upset with the experience at this location. And I’m very upset with the fact that I work hard for my money and I threw away 20 some dollars on ice I threw in the garbage. And we were not given a receipt, but it was charged to my chime debit card. This is ridiculous. and we also ordered two drinks. The drinks were fine, but the food was ridiculous.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Sausage Egg Bagel Sandwich, Breakfast Sandwich
They are almost always out of most of the food. Always out of hashbrowns, out of the egg bites both flavors, expresso machine was down back to back. I have gone so many times between 9am-11am and 80% of the time they are out of half the menu. Absolutely ridiculous. If you know you’re going to run out by 9 am i don’t know why they don’t prep more.
I tried the coffee three different times on three different days and it was horrible each time. It tastes like they used yesterday's coffee and just warmed it up. Like mop water squeezed through a dirty sock. I do not recommend it.
Atmosphere: 1
Food: 1
Service: 1
Everytime I go into this location and most others in Watertown and surrounding areas there aren’t any Canadian maple donuts or maple dip donuts. When I have asked why there aren’t ever maple donuts, I was advised they aren’t a required
Donut to keep stocked up in the case so they don’t make anymore.
We
Live in Northern NY, Maple Country. I don’t understand this. Yet I have come into this location and a worker was actually making more
Because he knows customers love them and they will sell.
Atmosphere: 2
Food: 1
Service: 4
They literally never have egg white bites. They almost always offer me the other kind. How about supply and demand. Clearly people like the egg white ones more if youre always out...... even when I order on the app 20 minutes in advance, they won't have them. Then I get to sit in line and wait so they can refund me. Ridiculous.
Today they asked if I wanted something else instead. I said bacon egg and cheese croissant. The guy said 2? (Since I ordered 2 orders of the egg bites) I said sure. Then some woman came over to hand me the food and said next time they can't do croissants because they cost more, as if IM trying to scam the system or something.
Do better.
Atmosphere: 1
Food: 1
Service: 1
Has amazing coffee and pastries
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Kyle was telling me about his drywall business
Atmosphere: 5
Food: 5
Service: 5
Babe has to have her ices coffee and bagel they always offer my dog a pup cup or donut great employees
Atmosphere: 5
Food: 4
Service: 4
Hot made correctly to order overtime, great staff. Thank you
Atmosphere: 5
Food: 5
Service: 5
It's really hit or miss. Sometimes the coffee is hot and taste great then luke warm and old. The staff also gives out free doughnuts to their personal friends which is illegal
Restaurantji Recommends
Nice and quiet. Food was good and served quick.
Wheelchair accessibility: They have it
Atmosphere: 5
Food: 5
Service: 5
That was absolutely horrible my sandwich was burnt. The cashier was talking to another co-work about something that I DID NOT need to hear. Gave me no bag just straight up up a hot sandwich in my hand and were like out of every single
Atmosphere: 1
Food: 1
Service: 1
Came here twice during our visit. Very nice shop.
This is not coffee this is a pup cup that has a little whipped cream in it and a treat.
Atmosphere: 5
Food: 5
Service: 5
They have some good breakfast sandwiches here that are really good tasting and the coffee and cappuccino is out of this world and don't get me going on the doughnuts ? ?
Parking: Parking right outside the door!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Egg Cheese Bagel, Sausage Egg Bagel Sandwich, Muffins, Ham & Swiss Sandwich, Mocha Latte Mocha Latte, Turkey Bacon Club Sandwich, Grilled Cheese Sandwich, Assorted Donuts
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