Dunkin'

318 19th St, Watervliet
(518) 274-1930

Recent Reviews

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Penelope Sebastiano

Too many bees.
Not very good but it has good donuts. 11/10

Amaya R

They never ever make my stuff right or give me my items how they are advertised on the menu they continuously forget the items I order it’s so annoying

Atmosphere: 1

Food: 1

Service: 1

Jasmine Hughes

So second shift tends to throw out all the donuts in the middle of the day to try to deter people… it’s a donut place if you have no donuts then why are you open. They refused to take our order so we had to go to Troy location which I didn’t want bc their donuts are stale and have a weird taste to them. I never want donuts but I had a craving and was completely disappointed. Had to go to Hannaford .every time I go here it’s burnt coffee, terrible service . Horrible attitudes and I don’t understand why I’m the nicest person and the most understanding.. it takes a lot for me to complain about a place. America definitely does not run on Dunkin’.

Atmosphere: 1

Food: 1

Service: 1

Tammy Roberts

Drive thru and I swear this DD and only one other i have gone to have the best made bacon, egg n cheese croissant sandwiches. Bacon is always made perfectly and cheese melted the same

Food: 5

Service: 5

John McCumber

If not in the drive threw u will wait 5-10 min to get a coffee inside , as drivethrrw and online sales r more important then a coustermer in the store

Service: 1

The Football Plug

Usually ok but today the girl at drive through hands me a cup with lid off spills all over my leather and center console. No sorry , just ask if I want a new cup are you serious!!!! As she's jamming to her head phone lmao what a joke. Let's give them 15 buck a hour tho lol.

Update went back today(5/17) got coffee and donuts..... Got home coffee is cold. Lmao done with you guys

Update 3/24/24 : didn't even realize I wrote a review here 6 years ago. Well stopped in today , first time in years. I ordered loaded hash browns. That's the only thing I attempt to eat at Dunkin. Got my order and the cheese was ice cold. This a first that I've ever received ice cold queso on my hash browns. Asked about it and they said they aren't allowed to heat up their cheese. I asked why they were the only store that I've ever gotten ice cold queso from? They responded that cheese has to be refrigerated.... Yeah big brain, I know that but it isn't served ice cold. His response was that it stays in the fridge ... It's so funny to see big brand store locations remain a shit show for years at a time.

Saige Roberts

store is slow and dirty

Jade Richards

Went through drive through ordered a Large Hot tea, went to window and seen the cashier (no gloves, No hand washing ) rip open the tea bags and touch them bare hands ( both tea bags touch fingers and palms) and puts them into cup in peak cold and flu season. I enjoy my tea without extra seasonings so I drove away. Very gross.

Atmosphere: 1

Food: 1

Service: 1

Deirdra Sloane

Love everyone at this location. I come here often and always have a good experience, all of the workers are so friendly and they never mess up my order

Atmosphere: 5

Food: 5

Service: 5

He who is I I who is he

Terrible service... So many workers but unnecessary long wait... 5 people working nobody helped me.. been here 10 minutes

Service: 1

Liliya

The management here is awesome. Everyone is really kind, friendly, and helpful. I definitely go out of my way to make sure I go to this Dunkin. Just the best

Atmosphere: 5

Food: 5

Service: 5

John Vancosky

Good food and coffee.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Macchiato

Jessica Martin

I was there today on 8/23/24 @ 3:18pm I ordered the hot honey sandwich and I opened it and took a bite there was the paper that the bacon was on it still attached I even took pictures of it I don't know if this was just a sick joke but that's nasty i didnt know if anything else was wrong with it i just threw it away .I tried calling them repeatedly no one answered no wonder why the girl looked at me the way she did when handing me it I will never go there again no thank you

Atmosphere: 1

Food: 1

Service: 1

Bethany Joy Mastan

This Dunkin Donuts location, including its food and coffee, are excellent. The employees are kind, down to earth, and very efficient at their job. They have never disrespected me and they always try and make sure an order is fulfilled. Also, I can tell the place is managed very well. Definitely visit this location if you're in the area!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Wake-Up Wrap - Egg and Cheese, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Green Goddess Dunkin' Wrap, Bagel, Classic Donuts, Avocado Spread

SB Willow

Excellent fast service

Atmosphere: 4

Food: 5

Service: 5

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