Dunkin'
318 19th St, Watervliet
(518) 274-1930
Recent Reviews
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I wish I could share a photo omg I had a large clump of hair in my bagel. Thank GOD I opened it before to see how much butter I got. Wasn’t even like human hair it looked like cat or dog hair
Food: 1
Service: 5
Drinks were ok, don’t really follow the right directions on the ice. The workers don’t seem happy. And especially glad I didn’t order food cause the workspace was nasty and peoples food was going on it.
Too many bees.
Not very good but it has good donuts. 11/10
They never ever make my stuff right or give me my items how they are advertised on the menu they continuously forget the items I order it’s so annoying
Atmosphere: 1
Food: 1
Service: 1
So second shift tends to throw out all the donuts in the middle of the day to try to deter people… it’s a donut place if you have no donuts then why are you open. They refused to take our order so we had to go to Troy location which I didn’t want bc their donuts are stale and have a weird taste to them. I never want donuts but I had a craving and was completely disappointed. Had to go to Hannaford .every time I go here it’s burnt coffee, terrible service . Horrible attitudes and I don’t understand why I’m the nicest person and the most understanding.. it takes a lot for me to complain about a place. America definitely does not run on Dunkin’.
Atmosphere: 1
Food: 1
Service: 1
Drive thru and I swear this DD and only one other i have gone to have the best made bacon, egg n cheese croissant sandwiches. Bacon is always made perfectly and cheese melted the same
Food: 5
Service: 5
If not in the drive threw u will wait 5-10 min to get a coffee inside , as drivethrrw and online sales r more important then a coustermer in the store
Service: 1
Usually ok but today the girl at drive through hands me a cup with lid off spills all over my leather and center console. No sorry , just ask if I want a new cup are you serious!!!! As she's jamming to her head phone lmao what a joke. Let's give them 15 buck a hour tho lol.
Update went back today(5/17) got coffee and donuts..... Got home coffee is cold. Lmao done with you guys
Update 3/24/24 : didn't even realize I wrote a review here 6 years ago. Well stopped in today , first time in years. I ordered loaded hash browns. That's the only thing I attempt to eat at Dunkin. Got my order and the cheese was ice cold. This a first that I've ever received ice cold queso on my hash browns. Asked about it and they said they aren't allowed to heat up their cheese. I asked why they were the only store that I've ever gotten ice cold queso from? They responded that cheese has to be refrigerated.... Yeah big brain, I know that but it isn't served ice cold. His response was that it stays in the fridge ... It's so funny to see big brand store locations remain a shit show for years at a time.
store is slow and dirty
Went through drive through ordered a Large Hot tea, went to window and seen the cashier (no gloves, No hand washing ) rip open the tea bags and touch them bare hands ( both tea bags touch fingers and palms) and puts them into cup in peak cold and flu season. I enjoy my tea without extra seasonings so I drove away. Very gross.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love everyone at this location. I come here often and always have a good experience, all of the workers are so friendly and they never mess up my order
Atmosphere: 5
Food: 5
Service: 5
Terrible service... So many workers but unnecessary long wait... 5 people working nobody helped me.. been here 10 minutes
Service: 1
The management here is awesome. Everyone is really kind, friendly, and helpful. I definitely go out of my way to make sure I go to this Dunkin. Just the best
Atmosphere: 5
Food: 5
Service: 5
Good food and coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
I was there today on 8/23/24 @ 3:18pm I ordered the hot honey sandwich and I opened it and took a bite there was the paper that the bacon was on it still attached I even took pictures of it I don't know if this was just a sick joke but that's nasty i didnt know if anything else was wrong with it i just threw it away .I tried calling them repeatedly no one answered no wonder why the girl looked at me the way she did when handing me it I will never go there again no thank you
Atmosphere: 1
Food: 1
Service: 1
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