Bartenders and wait staff were wonderful! Great experience on our first visit! We definitely will be going back again!
Atmosphere: 5
Food: 5
Service: 5
Neal Hardesty
Great food slow service
Atmosphere: 3
Food: 5
Service: 2
Ken Corpus
Love this place but I'm not sure how they were able to get three signs on the front of the building passed by the planning board.
Atmosphere: 5
Food: 5
Service: 5
Patti R
I’ve been to the new Bill Gray's in Webster 3x and all three times my food was cold. Cheese burger & fries and onion rings. My husband asked for extra crispy wings and both times they were not crispy. I can see once but 3x now. What is going on.
Atmosphere: 3
Food: 2
Service: 3
Joe Meyer
Went into experience the new Bill Gray's in Webster big let down. Couldn't pay with cash. My burger was absolutely incinerated. And the french fries were cold. Called their customer service to inform them of the issue.. and they sent me a $25 gift card. Went back 3 weeks later. The burger was okay but again the fries on top were cold. Will never go back again!
Atmosphere: 4
Food: 1
Service: 1
Tom Schukis
Always fun and fast. Burgers aren't as good as they once were, but still fine
Michael
Had wings on their wing special day. Requested crispy wings, because who likes rubbery wings, and they came out like rubber, within 5 minutes of ordering. They must continuously cook orders ahead of time and apparently are unable to make them crispy. They could be a great wing joint other than that
Atmosphere: 3
Food: 2
Service: 2
VinzillaBeats
The bald gentleman with the beard needs a raise, his customer service is amazing.
Atmosphere: 5
Food: 5
Service: 5
Jameko Washington
Bill Gray's is legendary and there food still proves it after all these years. I was at one of ther locations during my early military service and the food quality, wasteland customer friendly environment is outstanding. Im from buffalo and this place is worth the travel. The manager even spoke to us about our experience and encouraged an awesome desert. We'll done bill Gray's well done. Also your garbage plate should be sold everywhere.
Atmosphere: 5
Food: 5
Service: 5
Angelo
Not sure what happened, but the food here is getting everyone sick! I know multiple people that have gone here including me that felt horrible after eating the food here!! Customers beware if you want to go here. Just go to Charlie's instead
The food's okay did the little girl in there though her service sucks can't remember the name I'd stay away from it
Food: 3
Service: 1
canela42
I'll admit it. My son warned me that this was probably not our best dinner option, but we really just wanted a beer and a burger, and when a restaurant prides itself as having the "best burger", well.... Suffice it to say that we don't consider Dave's the best burger, or even the second or third. While our server was attentive, somewhere between the ticket and the kitchen, our meals were "lost", resulting in a pretty significant wait time. Honestly, we really didn't care. Our server apologized, and we were still hungry when the food arrived. It was the quality of the food and the obvious rush job that ensued with regard to plating that was our issue. Even though the food arrived late, mine was significantly overcooked and tasted like it had sat around a while waiting for my husband's to finish. Just not good. Next time, I'll listen to my son.
Jon Hosier
Waiting 20 minutes for burgers and fries to only have them come out very cold is terrible. How is this ok? 6 people standing at the counter socializing and not doing anything. Also, if you plan on eating in the non bar section, plan on the bar taking priority over the other meals.....
Atmosphere: 4
Food: 1
Service: 1
Dale Adams (Budward)
Friend and I went to the fast food place not the taproom.
The staff was about what you would expect at a fastfood joint not bad not great. The fries were incredibly underwhelming. Just your standard frozen crinkle cut you can do in your oven at home. The burger was okay but for the asking price of 16 dollars not worth it, just go get a sub or something.
Definitely the worst milk shake I've ever had. It was literally just milk flavored like a milkshake Atmosphere felt like a college cafeteria very bland and very empty.
Bartenders and wait staff were wonderful!
Great experience on our first visit!
We definitely will be going back again!
Atmosphere: 5
Food: 5
Service: 5
Great food slow service
Atmosphere: 3
Food: 5
Service: 2
Love this place but I'm not sure how they were able to get three signs on the front of the building passed by the planning board.
Atmosphere: 5
Food: 5
Service: 5
I’ve been to the new Bill Gray's in Webster 3x and all three times my food was cold. Cheese burger & fries and onion rings.
My husband asked for extra crispy wings and both times they were not crispy.
I can see once but 3x now. What is going on.
Atmosphere: 3
Food: 2
Service: 3
Went into experience the new Bill Gray's in Webster big let down. Couldn't pay with cash. My burger was absolutely incinerated. And the french fries were cold. Called their customer service to inform them of the issue.. and they sent me a $25 gift card. Went back 3 weeks later. The burger was okay but again the fries on top were cold. Will never go back again!
Atmosphere: 4
Food: 1
Service: 1
Always fun and fast. Burgers aren't as good as they once were, but still fine
Had wings on their wing special day. Requested crispy wings, because who likes rubbery wings, and they came out like rubber, within 5 minutes of ordering. They must continuously cook orders ahead of time and apparently are unable to make them crispy. They could be a great wing joint other than that
Atmosphere: 3
Food: 2
Service: 2
The bald gentleman with the beard needs a raise, his customer service is amazing.
Atmosphere: 5
Food: 5
Service: 5
Bill Gray's is legendary and there food still proves it after all these years. I was at one of ther locations during my early military service and the food quality, wasteland customer friendly environment is outstanding. Im from buffalo and this place is worth the travel. The manager even spoke to us about our experience and encouraged an awesome desert. We'll done bill Gray's well done. Also your garbage plate should be sold everywhere.
Atmosphere: 5
Food: 5
Service: 5
Not sure what happened, but the food here is getting everyone sick! I know multiple people that have gone here including me that felt horrible after eating the food here!! Customers beware if you want to go here. Just go to Charlie's instead
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Love it
Atmosphere: 5
Food: 5
Service: 4
The food's okay did the little girl in there though her service sucks can't remember the name I'd stay away from it
Food: 3
Service: 1
I'll admit it. My son warned me that this was probably not our best dinner option, but we really just wanted a beer and a burger, and when a restaurant prides itself as having the "best burger", well.... Suffice it to say that we don't consider Dave's the best burger, or even the second or third. While our server was attentive, somewhere between the ticket and the kitchen, our meals were "lost", resulting in a pretty significant wait time. Honestly, we really didn't care. Our server apologized, and we were still hungry when the food arrived. It was the quality of the food and the obvious rush job that ensued with regard to plating that was our issue. Even though the food arrived late, mine was significantly overcooked and tasted like it had sat around a while waiting for my husband's to finish. Just not good. Next time, I'll listen to my son.
Waiting 20 minutes for burgers and fries to only have them come out very cold is terrible. How is this ok? 6 people standing at the counter socializing and not doing anything. Also, if you plan on eating in the non bar section, plan on the bar taking priority over the other meals.....
Atmosphere: 4
Food: 1
Service: 1
Friend and I went to the fast food place not the taproom.
The staff was about what you would expect at a fastfood joint not bad not great.
The fries were incredibly underwhelming. Just your standard frozen crinkle cut you can do in your oven at home. The burger was okay but for the asking price of 16 dollars not worth it, just go get a sub or something.
Definitely the worst milk shake I've ever had. It was literally just milk flavored like a milkshake
Atmosphere felt like a college cafeteria very bland and very empty.
Atmosphere: 2
Food: 1
Service: 4
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