Service was very slow. Appetizer was coconut shrimp that was dry served with cocktail sauce. The owner was on the phone most if the time while the lunch rush went up in flames around him. No intention of returning.
Lisa Mary Meek
Beautiful view, friendly staff. Great food
Bob P
The setting and atmosphere are fantastic. Enjoying a good meal by the water is a pleasure.
paula rushman
Found onion shell in my meal, bug in Fish fry. Charged 15 plus a dollar extra for a strawberry margarita or well liquid strawberry. View was nice but won't ever return.
Messiah God
Erin was excellent. I’ve traveled the world & she was Honestly the best waitress I’ve had. She deserves a raise. Her level of customer service, attention to detail & generosity is what I appreciated about my experience today. Thank you Erin !
Trinity Hills
Such fantastic service from Erin! Thankyou so much!
Honest Reviews
Ok...here we go...July 12th, 2025. It was pretty hot out at 5:30pm when we had our reservations. Sure, we wanted to sit outside...the breeze was pleasant and the sun would drop behind the big willow tree in 10 or 15 minutes. All is well. We are brought to our table quickly and get handed our menus...all is well so far. Here's where things take a turn...
Our server didn't come to take our drink order for probably 10 minutes. When we were brought water, it had no ice and it was terrible tasting...like it came right out of the lake.
15 more minutes go by and we finally receive the 2 drinks that our party of 8 ordered...and iced tea and an IPA. We were ready to place our orders, but off he went...not to come back for another 15 minutes. At all. Not for our order. Not for refills on our drinks. Hmm...ok.
Whatever...we were with family and we were still enjoying ourselves. Finally he comes to take our orders after roughly 40 minutes. (the place was busy; there were many empty tables...but everyone was running around like madmen...strange).
We place our orders and wait for another 35 minutes for our food which consisted of: Chicken French (no pasta), 2 fried fish platters, 3 orders of the jambalaya, coconut shrimp salad, and the mediterranean fish dinner.
Chicken French - literally swimming in the french sauce which was bland. Have you ever tried wet, breaded chicken? Not appetizing at all. Ease up on the sauce there Frankie.
Fried fish platters - you can tell the chef's specialty is deep frying things because the fish, the fries, and the coconut shrimp were cooked well and flavorful.
Coconut Shrimp salad - 5 shrimp on a bunch of mixed greens is not worth $26...not even in this economy. Who are you fooling?
Mediterranean fish - this didn't look too bad, nor did my relative say he was disappointed. The price though...for what you get is absurd.
Jambalaya - a giant mound of yellow rice (not jambalaya), kielbasa (not cajun sausage as noted on the menu), minimal chunks of chicken that wouldn't make an entire breast complete, and (here's the best part) 3 shrimp. Count 'em! 3 whole shrimp! This dish is $36...wow. There was also a pseudo-tomato sauce that was tossed on the pile of food. I'm sorry...jambalaya does NOT have tomato sauce in it.
PROS: the lake didn't smell, the breeze was nice, and yeah...that's about it.
CONS: food is overpriced for the amount AND the quality is lackluster, service is very slow (when there is service)
Final thoughts: This restaurant is WAY overpriced for the amount of food AND the quality of food that is served. The service is terribly slow...truly. I've never been to a restaurant that allows this. Everyone seems to be wandering around LOOKING busy, but not really doing anything. Did I mention that the food is overpriced for the portions you get? Did I also mention the food is less than mediocre? If you want to eat here, stick with the fried stuff...but then again, you could go to Bill Gray's and get a fish fry dinner for a few dollars less and it will taste much better. Rest assured, we will never give this establishment our business again.
Diane D
We had a delightful lunch on the Castaways deck yesterday during our spell of perfect, warm weather. No complaints at all regarding the food, drinks or service. There was one annoying yellow jacket that we eventually dispatched. On the whole, it was a wonderful outdoor, autumn dining experience.
We went in Sunday afternoon we were automatically seated outside it was a lovely day and beautiful view. Our waitress was not that great we waited a long time for her to even take our order and to bring drinks and take away dirty plates. She took forever to do everything but then stood right there waiting for us to put our payment in the black book to take it immediately. It made me very uncomfortable. I wanted to pay with cash but I just put my card in instead because I didn’t want to take my cash out and count it with her hovering over us. The restrooms were clean but no paper towels. Other than that everything was great. The food delicious and everything was hot. I even ordered a second order of steamed clams.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Calamari, Little Neck Clams
Frank Protani
Went here to celebrate a birthday for a friend. The food was good. Everyone enjoyed their meal. The views are wonderful. We sat outside and even though they we crowded we could easily talk in normal tones. Would definitely go back again. Sunset picture is taken at the outdoor dining area.
Parking: No trouble finding a parking place when they were busy.
My boyfriend and I are on a weekend roadtrip and I was trying to find on our route a “hidden gem” restaurant and this is definitely it . We got the crab cakes, lobster bisque, and seafood stuffed mushrooms. We were trying to preserve every bite! Christine was our server and she was so kind and always made sure we had enough water. It is also beautiful outside!!
We just had an amazing dinner at Castaways. Our waiter Joe was so kind and was very attentive. We ordered delicious seafood including the muscles, salmon (the dill sauce was delicious), and seafood sauté! The water view made us feel like we were vacationing in our hometown! Highly recommended this local gem.
Atmosphere: 5
Food: 5
Service: 5
james natoli
Great food right on lake ontario,service average to slow
Vegetarian options: Green salads available
Parking: A little out of the way but private setting and lake views are awesome
Kid-friendliness: Large deck for kids to stretch their legs,free crayons and paper
Wheelchair accessibility: Their is a nice ramp from the parking lot,bathrooms are extremely small,not sure if they have others handicap accessible
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings, Fish Fry, Seafood Bisque, Crab Cakes, Chicken French
Daniel Kwiecien
First time visit and likely last time visit. The view is fantastic but everything else lacked. Calamari appetizer was dry and over breaded, burger tasted unseasoned and like it was a frozen patty cooked in a microwave. Lobster Roll was average and probably the best dish of the three. our server was not attentive - we waited for 15 minutes after being seated before anyone even approacehed us. Drinks sat empty for nearly 15 minutes before he noticed we needed refills. He rarely checked on us. Took near 20 minutes to get our check and close out to leave. Seemed like he was lost. Seemed like the other servers were on their game much more than him. We thought this would be a great spot for a summer lunch, but we were mistaken and left quite dissappointed.
Atmosphere: 5
Food: 2
Service: 2
Ryan Miller
Obviously, the views are amazing here, that goes without saying... Our server, Joe, stated that he was normally a chef in the kitchen. He was amazing… Friendly, sociable, perfectly attentive but not too much. Being from the kitchen, he knew the menu better than anybody. Food was amazing, cooked perfect… from the seafood to the steak… DELICIOUS!
Service was very slow. Appetizer was coconut shrimp that was dry served with cocktail sauce. The owner was on the phone most if the time while the lunch rush went up in flames around him. No intention of returning.
Beautiful view, friendly staff. Great food
The setting and atmosphere are fantastic. Enjoying a good meal by the water is a pleasure.
Found onion shell in my meal, bug in Fish fry. Charged 15 plus a dollar extra for a strawberry margarita or well liquid strawberry. View was nice but won't ever return.
Erin was excellent. I’ve traveled the world & she was Honestly the best waitress I’ve had. She deserves a raise. Her level of customer service, attention to detail & generosity is what I appreciated about my experience today. Thank you Erin !
Such fantastic service from Erin! Thankyou so much!
Ok...here we go...July 12th, 2025. It was pretty hot out at 5:30pm when we had our reservations. Sure, we wanted to sit outside...the breeze was pleasant and the sun would drop behind the big willow tree in 10 or 15 minutes. All is well. We are brought to our table quickly and get handed our menus...all is well so far. Here's where things take a turn...
Our server didn't come to take our drink order for probably 10 minutes. When we were brought water, it had no ice and it was terrible tasting...like it came right out of the lake.
15 more minutes go by and we finally receive the 2 drinks that our party of 8 ordered...and iced tea and an IPA. We were ready to place our orders, but off he went...not to come back for another 15 minutes. At all. Not for our order. Not for refills on our drinks. Hmm...ok.
Whatever...we were with family and we were still enjoying ourselves. Finally he comes to take our orders after roughly 40 minutes. (the place was busy; there were many empty tables...but everyone was running around like madmen...strange).
We place our orders and wait for another 35 minutes for our food which consisted of:
Chicken French (no pasta), 2 fried fish platters, 3 orders of the jambalaya, coconut shrimp salad, and the mediterranean fish dinner.
Chicken French - literally swimming in the french sauce which was bland. Have you ever tried wet, breaded chicken? Not appetizing at all. Ease up on the sauce there Frankie.
Fried fish platters - you can tell the chef's specialty is deep frying things because the fish, the fries, and the coconut shrimp were cooked well and flavorful.
Coconut Shrimp salad - 5 shrimp on a bunch of mixed greens is not worth $26...not even in this economy. Who are you fooling?
Mediterranean fish - this didn't look too bad, nor did my relative say he was disappointed. The price though...for what you get is absurd.
Jambalaya - a giant mound of yellow rice (not jambalaya), kielbasa (not cajun sausage as noted on the menu), minimal chunks of chicken that wouldn't make an entire breast complete, and (here's the best part) 3 shrimp. Count 'em! 3 whole shrimp! This dish is $36...wow. There was also a pseudo-tomato sauce that was tossed on the pile of food. I'm sorry...jambalaya does NOT have tomato sauce in it.
PROS: the lake didn't smell, the breeze was nice, and yeah...that's about it.
CONS: food is overpriced for the amount AND the quality is lackluster, service is very slow (when there is service)
Final thoughts: This restaurant is WAY overpriced for the amount of food AND the quality of food that is served. The service is terribly slow...truly. I've never been to a restaurant that allows this. Everyone seems to be wandering around LOOKING busy, but not really doing anything. Did I mention that the food is overpriced for the portions you get? Did I also mention the food is less than mediocre?
If you want to eat here, stick with the fried stuff...but then again, you could go to Bill Gray's and get a fish fry dinner for a few dollars less and it will taste much better.
Rest assured, we will never give this establishment our business again.
We had a delightful lunch on the Castaways deck yesterday during our spell of perfect, warm weather. No complaints at all regarding the food, drinks or service. There was one annoying yellow jacket that we eventually dispatched. On the whole, it was a wonderful outdoor, autumn dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Key Lime Pie, Seafood Bisque, Crab Cakes, Steamed Clams
We went in Sunday afternoon we were automatically seated outside it was a lovely day and beautiful view. Our waitress was not that great we waited a long time for her to even take our order and to bring drinks and take away dirty plates. She took forever to do everything but then stood right there waiting for us to put our payment in the black book to take it immediately. It made me very uncomfortable. I wanted to pay with cash but I just put my card in instead because I didn’t want to take my cash out and count it with her hovering over us. The restrooms were clean but no paper towels. Other than that everything was great. The food delicious and everything was hot. I even ordered a second order of steamed clams.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Calamari, Little Neck Clams
Went here to celebrate a birthday for a friend. The food was good. Everyone enjoyed their meal. The views are wonderful. We sat outside and even though they we crowded we could easily talk in normal tones. Would definitely go back again. Sunset picture is taken at the outdoor dining area.
Parking: No trouble finding a parking place when they were busy.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Crab Cakes
Restaurantji Recommends
My boyfriend and I are on a weekend roadtrip and I was trying to find on our route a “hidden gem” restaurant and this is definitely it . We got the crab cakes, lobster bisque, and seafood stuffed mushrooms. We were trying to preserve every bite! Christine was our server and she was so kind and always made sure we had enough water. It is also beautiful outside!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Mushrooms, Seafood Bisque, Crab Cakes
We just had an amazing dinner at Castaways. Our waiter Joe was so kind and was very attentive. We ordered delicious seafood including the muscles, salmon (the dill sauce was delicious), and seafood sauté! The water view made us feel like we were vacationing in our hometown! Highly recommended this local gem.
Atmosphere: 5
Food: 5
Service: 5
Great food right on lake ontario,service average to slow
Vegetarian options: Green salads available
Parking: A little out of the way but private setting and lake views are awesome
Kid-friendliness: Large deck for kids to stretch their legs,free crayons and paper
Wheelchair accessibility: Their is a nice ramp from the parking lot,bathrooms are extremely small,not sure if they have others handicap accessible
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings, Fish Fry, Seafood Bisque, Crab Cakes, Chicken French
First time visit and likely last time visit. The view is fantastic but everything else lacked. Calamari appetizer was dry and over breaded, burger tasted unseasoned and like it was a frozen patty cooked in a microwave. Lobster Roll was average and probably the best dish of the three.
our server was not attentive - we waited for 15 minutes after being seated before anyone even approacehed us. Drinks sat empty for nearly 15 minutes before he noticed we needed refills. He rarely checked on us. Took near 20 minutes to get our check and close out to leave. Seemed like he was lost. Seemed like the other servers were on their game much more than him.
We thought this would be a great spot for a summer lunch, but we were mistaken and left quite dissappointed.
Atmosphere: 5
Food: 2
Service: 2
Obviously, the views are amazing here, that goes without saying... Our server, Joe, stated that he was normally a chef in the kitchen. He was amazing… Friendly, sociable, perfectly attentive but not too much. Being from the kitchen, he knew the menu better than anybody. Food was amazing, cooked perfect… from the seafood to the steak… DELICIOUS!
Atmosphere: 5
Food: 5
Service: 5
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