Dairy Queen Grill & Chill

919 Hard Rd, Webster
(585) 671-0122

Recent Reviews

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Charlie Nahh

The food was delicious, but the service is what has me writing this review. Had an issue with my order and the manager I think her name was Kate or Katie was very attentive and through and resolved the issue with no headache. Will definitely be back!

Atmosphere: 5

Food: 4

Service: 5

Jake Neal

The gentleman at the counter was great. Very friendly knowledgeable and was a pleasure to talk to. Will be coming back (hr drive) because of this experience.

Atmosphere: 5

Food: 5

Service: 5

Jason Romano

Very good burgers and excellent Blizzards. It's DQ. You know what to expect

Atmosphere: 3

Food: 4

Service: 4

Tim Speares

Tasty, fair price

Atmosphere: 3

Food: 4

Service: 4

Anita C

I haven't even made it up to the window right now and am writing this review. This is not a review about the food. This is about the service. No happy order-taker. No thank you. Wait and wait and wait to even have them ready to take the order.
To the manager, it's time for some re-training of your staff! Drive thru is horrible.

On a positive note, while I sat at the window - not even greeted, I could see inside and it actually looked quite clean!

Tristan, u are allowed to look happy and smile.

Joseph Arganbright

I wish they still offered orange Julius like other locations have but they are still excellent

Atmosphere: 5

Food: 5

Service: 5

Wilmont Terry

DQ hard rd. service was great. My wife had a problem with her order. Chuck took care of me and was very nice. Food was fixed right and service from chuck and Casey was on point. Go to this DQ they will make it right. Thanks again.

Atmosphere: 5

Food: 5

Service: 5

dan plis

Blizzard

Atmosphere: 5

Food: 5

Service: 5

Petra Michels

Nice place and very kid friendly inside.
Good food and ice cream Sundays are Amazing.

Atmosphere: 5

Food: 5

Service: 5

Kenny Wolfe

Good service, good food 👍

Atmosphere: 5

Service: 5

Randy Johnson

The cost of two milkshakes was ridiculously expensive. I ordered a small sweet tea cost me almost $4 and it was nasty tasting I requested a refund. The staff has an attitude problem that needs to be adjusted very rude and very disrespectful. The price that I paid for two milkshakes was way too much for the crappy service that we have received. This was the first and last time I will be ever at this location ever again never

Atmosphere: 1

Food: 1

Service: 1

Edgar Rosa

Great place great food great customer service clean place as well

Atmosphere: 5

Food: 5

Service: 5

Barbara Blue

Patience was very helpful and polite.

Atmosphere: 5

Food: 5

Service: 5

Jeffrey Black

The only dairy is in the name.
No real Ice Cream.

Atmosphere: 3

Food: 3

Service: 3

Vincent Noonan

Most importantly and huge health violation is employee's handling food without gloves on. Touching their uniform/wiping hands on uniform and adjusting their hat before grabbing the food for orders to bring out is unacceptable.

Atmosphere: 1

Food: 3

Service: 1

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