Ordered off the menu and got told they haven't served the item in 2 years when it's literally on the menu and I got it last week. Got attitude when I stated this, and when I let her know, she put my item in wrong when ordering something else
Atmosphere: 3
Food: 2
Service: 1
Carissa Havranek
Whoever is running this location has the employees not filling drinks all of the way. Attached is a photo of my nitro cold brew I got today. This drink doesn’t have ice to begin with and it’s not like I asked for no ice and it’s still not full. This is the fourth time in two weeks I’ve gone here and had my drinks not full. I’d even pay extra to get the amount my drink is supposed to have. The drive through is never quick, but I understand that. If I’m not getting my full drink I shouldn’t have to pay you full price.
Atmosphere: 2
Food: 1
Service: 2
Alex U
Whoever is managing this place needs to figure out the employees they can't run a drive through. I've waited twice now for over 5 minutes. No one has even said hello. I end up driving to the dunkin down the road because they are at least more efficient.
Atmosphere: 1
Food: 2
Service: 1
Andrew Hebert
Twice in a row I went around noon went to drive through sat there for 5 min and nobody said anything to take my order so I drive away and see bunch of workers standing in circle in kitchen talking.
Atmosphere: 2
Food: 3
Service: 2
Samuel Edwards
They immensely struggle to run a semi efficient drive thru here at most hours of the day.
Atmosphere: 3
Food: 2
Service: 1
CB R
Good products, decent service, dirty toilets, relaxed atmosphere, better prices than in other cities. Quiet terrace. Visited in
Atmosphere: 4
Food: 5
Service: 3
Michelle Vargas
Clean and fast service
Parking: Big parking lots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Lance Pentycofe
Good to know work for disrespectful ppl I asked for a latte for my wife not a coffee drinker like me and they said machine was broke or not working so asked for something else got a attitude like very rude for ppl I make product for ... also Been to a dunkin twice in my life well good reason now
Daniel
Ordered a chai latte 2 days in a row, the first day it was lukewarm, today it was COLD!!! WHO SERVES A COLD HOT BEVERAGE?! Robots do a better job let’s replace this place with a robot or something.
Atmosphere: 1
Food: 1
Service: 1
Melissa
I stop at this location about once a week. Ordered on the app for drive-thru pickup as usual. Service was good. Was disappointed with the quality of food and beverage this time due to no fault of the employees but due to Dunkin products. Ordered the Chocolate Chunk Cookie that was on special and was disappointed to find it's a prepackaged cookie. Also ordered a chai latte with the unsweetened vanilla flavor shots. I get the chai frequently, but this was my first time trying the vanilla flavoring. It totally ruined the drink. I do NOT recommend it. I will continue to go to this location but will not order either of these items again.
Webster DnD is one of the most efficient franchises I've expected in the US. The staff I'd friendly, quick, and the quality is best in the business. Good job guys.
Atmosphere: 5
Food: 5
Service: 5
Jessica Imes
I might be bias I love Dunkin . I don't have one where i live so everytime I pass one I go and am never let down. Staff was super friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Original Blend
cynthia rohnke
Girl taking orders didn't know what a mocha coffee was. After a few minutes of explaining I just asked for a small regular and got iced coffee. Tried asking other staff for help and no one hears you because they all have plugs in their ears. Poor customer service.
Atmosphere: 4
Food: 5
Service: 1
Mike Roof
Every time I go through the drive thru, they take freaking forever to take payment and it's beyond frustrating. It should be done within the first 30 seconds of pulling up to the window. And please stop getting orders wrong. Hope to change my review in the future.
Ordered off the menu and got told they haven't served the item in 2 years when it's literally on the menu and I got it last week. Got attitude when I stated this, and when I let her know, she put my item in wrong when ordering something else
Atmosphere: 3
Food: 2
Service: 1
Whoever is running this location has the employees not filling drinks all of the way. Attached is a photo of my nitro cold brew I got today. This drink doesn’t have ice to begin with and it’s not like I asked for no ice and it’s still not full. This is the fourth time in two weeks I’ve gone here and had my drinks not full. I’d even pay extra to get the amount my drink is supposed to have. The drive through is never quick, but I understand that. If I’m not getting my full drink I shouldn’t have to pay you full price.
Atmosphere: 2
Food: 1
Service: 2
Whoever is managing this place needs to figure out the employees they can't run a drive through. I've waited twice now for over 5 minutes. No one has even said hello.
I end up driving to the dunkin down the road because they are at least more efficient.
Atmosphere: 1
Food: 2
Service: 1
Twice in a row I went around noon went to drive through sat there for 5 min and nobody said anything to take my order so I drive away and see bunch of workers standing in circle in kitchen talking.
Atmosphere: 2
Food: 3
Service: 2
They immensely struggle to run a semi efficient drive thru here at most hours of the day.
Atmosphere: 3
Food: 2
Service: 1
Good products, decent service, dirty toilets, relaxed atmosphere, better prices than in other cities. Quiet terrace. Visited in
Atmosphere: 4
Food: 5
Service: 3
Clean and fast service
Parking: Big parking lots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Good to know work for disrespectful ppl I asked for a latte for my wife not a coffee drinker like me and they said machine was broke or not working so asked for something else got a attitude like very rude for ppl I make product for ... also Been to a dunkin twice in my life well good reason now
Ordered a chai latte 2 days in a row, the first day it was lukewarm, today it was COLD!!! WHO SERVES A COLD HOT BEVERAGE?! Robots do a better job let’s replace this place with a robot or something.
Atmosphere: 1
Food: 1
Service: 1
I stop at this location about once a week. Ordered on the app for drive-thru pickup as usual. Service was good. Was disappointed with the quality of food and beverage this time due to no fault of the employees but due to Dunkin products. Ordered the Chocolate Chunk Cookie that was on special and was disappointed to find it's a prepackaged cookie. Also ordered a chai latte with the unsweetened vanilla flavor shots. I get the chai frequently, but this was my first time trying the vanilla flavoring. It totally ruined the drink. I do NOT recommend it. I will continue to go to this location but will not order either of these items again.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Webster DnD is one of the most efficient franchises I've expected in the US.
The staff I'd friendly, quick, and the quality is best in the business. Good job guys.
Atmosphere: 5
Food: 5
Service: 5
I might be bias I love Dunkin . I don't have one where i live so everytime I pass one I go and am never let down. Staff was super friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Original Blend
Girl taking orders didn't know what a mocha coffee was. After a few minutes of explaining I just asked for a small regular and got iced coffee.
Tried asking other staff for help and no one hears you because they all have plugs in their ears.
Poor customer service.
Atmosphere: 4
Food: 5
Service: 1
Every time I go through the drive thru, they take freaking forever to take payment and it's beyond frustrating. It should be done within the first 30 seconds of pulling up to the window. And please stop getting orders wrong. Hope to change my review in the future.
Atmosphere: 5
Food: 5
Service: 2
The drive thru is typical for any
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns
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