Empire Hots
2209 Empire Blvd, Webster
(585) 787-2110
Recent Reviews
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Food is alright. They need to update their online ordering. It advertises you can get 3 sides with the snacker plate but when I came to pick it up, they seemed totally confused by my order. I never got the third side I ordered and wasn't offered a refund.
Always going to be my favorite garbage plate
Classic Trash Plate! Home with the kids for a visit and had to share the experience of an E-Hots Plate. The place looks nicer than I remember it from the early 2000’s. Food is as good as I remember. Definitely suggest you stop in for this Webster icon.
Great place and it's nice to have somewhere open late on weekends !
Got garbage plates and hot dog was burnt, it was made on a drty grill. Also fries were over cooked and tasted like they cooked them before and just trapped in oil again. What a waste of 36 dollars!!!
Most amazing people and most amazing plates. My boyfriend and I get plates/fish fry every Friday night and the whole crew is amazing (especially the woman who takes the orders over the phone!) Shoutout to the wonderful food; never had any issues, errors or complaints. Used to get plates from a rival hots spot until their service turned poor after being so busy they kept hanging up after putting us on hold! NEVER have had any issues here no matter the time of day or night. I personally think they have the best Mac salad in roc recently. The portions are huge & consistent every week, only about 10 min wait time for pickup. Their home fries could be a little less fried occasionally (sometimes they seem like they’ve sat in oil too long, but they’re not overly crunchy) but that’s just being picky. They know us as regulars each week and the service and food keeps us coming EACH Friday even when we’re dieting, it’s our weekly cheat meal. They’re honest people with honestly good food and will forever come here and recommend to others.
Our go to once a week. Excellent hots and mac salad with a topping of their hot sauce.
Everyone who works there are so friendly they make you feel like family. You can tell that other customers are enjoying their meals also, it’s a friendly atmosphere. We would highly recommend this place.
Parking: Front and sides plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Beans, Cheeseburger Trash Plate
Not sure how the food is as i’ve never eaten there but i just went to pick up a doordash order and the elderly woman behind the counter was extremely rude and unprofessional, I walked up to the counter, saw my order, and went to grab it as i have to do at 95% of the establishments i pick up orders from, she immediately snaps at me and says i have to wait and i can’t just be walking into places and grabbing bags, and then pulls out a sign the size of a greeting card that someone was standing in front of and points to it like i was supposed to see that in any way, i try apologizing and explaining but she just keeps cutting me off and yelling for no reason…i will say she obviously doesn’t know how other establishments work with doordash but under no circumstances is it necessary to yell at someone for doing their job…
Service: 1
????????? trash plate belong in trash bland watery Mac salad just disgusting waste of money I trashed it
Food: 1
Recommended dishes: Cheeseburger Trash Plate
Restaurantji Recommends
Food is disgusting it was water in the bottom of my garbage plate food so bland worst garbage plate I ever had. It’s definitely a trash plate it goes in garbage.
Food: 1
Recommended dishes: Cheeseburger Trash Plate
Food is really good especially the garbage plates
Atmosphere: 4
Food: 5
Service: 4
Long overdue - needed to get some plates to go - road trip to Syracuse AND the owners (husband and wife) packed everything the way I needed it to go in a cooler. Warmed it all up 7 hours later and the plates were perfect! Portions are huge, taste is fantastic! Grateful customer since the mid 90’s.
Best red hots in the area. Old school love it!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Texas Hots
Ate my first trash plate here... it was AMAZING! I had no idea how to order. The gal at the register was incredibly patient and kind. She answered 100 of my dumb questions as this was all new to me. I ended up with a delicious new meal and enjoyed the whole experience!
Atmosphere: 5
Food: 5
Service: 5
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