Five Guys

927 Holt Rd Suite 200, Webster
(585) 872-1746

Recent Reviews

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Maliyah Johnson

I took my kids to Five Guys for the first time while we were out back-to-school shopping, and I have to say, the experience was incredible! From the moment we walked in, the energy in the place was amazing. Kim, Tab, and Jam were running the show, and they made the whole visit so much fun. They were upbeat, friendly, and even helped us pick out a peanut butter bacon shake—which turned out to be absolutely delicious!

The food was fresh, hot, and flavorful, and my kids left talking about how much they loved it. It’s not every day you find staff who make you feel so welcome while also delivering such great service. Huge shoutout to Kim, Tab, and Jam for turning our first visit into such a memorable one. We’ll definitely be back!

Terry Dockum

Everything was good; however, the fries were too salty.

Nikka Tynan

On the more expensive side

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

G V

I visited last week and I have to say that the food was very different than the other location I go to where the fries are socked in dark old oil. Here the food was fresh, the establishment was clean and the staff was amazing. Thank you Austin for fixing my order I'll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Trevor Stripp (Thebest257)

Great place for good food. The staff are very friendly

Atmosphere: 5

Food: 5

Service: 5

Bill Philipps

Drove by the place. Was going to the shoe store next to it

Josh McKinney

Very nice very cool people..

2ND Chance development 4 youthz Awakening

Good I'm happy

matthew tew

Honestly one of the best burgers ever and The employees are always so nice the food is so good they cook it fresh to order

Atmosphere: 5

Food: 5

Service: 5

Stephen Bonelli

Good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Their Cheeseburger

Jeff Scott

Very very pricey.

Antoine “Tony” Johnson

Food was good, but the attitude of the workers left something to be desired, I work in retail, we all have bad days, but, patience when someone is trying to decide what to eat is a must.... I don't like being rushed especially when there is no line.

Atmosphere: 4

Food: 5

Service: 2

Mr. Covert

Classic Five Guys - Just say "Cheeseburger all the way" add fresh Jalepenos. 😉 And a little Cajun fry to go with the peanut butter banana shake with whip cream on top. If you had the burgers too much the grilled cheese add can and tomato with mayo lettuce and pepper is da boom. Grilled veggies if you really want to live.
Or the alll beef hot dog that's bigger than your belly when you add a Chicago dawg salad on top.
Peanuts while you wait? 😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bag of Fries, Grilled Cheese, Large Fries, Cheeseburger, Cheese Veggie Sandwich, Little Bacon Cheeseburger, Little Fries, Hot Dog

Bobbi L

I ordered online then proceeded to Pick-up Counter as instructed. I stood there waiting for someone to greet me. At least three long-faced almost pouting staff looked at me with no hello, no may I help you. Finally, i said loudly, pick up for Ann. One person kinda reacted. Finally, a man said "I am making your shake", a couple moments later a sad woman said "we are waiting for your fries." Shake comes from a smileless somber man. Wait longer for fries. I ask where is the burger, the burger guy says without even glancing up, "it is already made." So the burger has been waiting at the pick up counter all this time. Finally, the sad woman adds fries to someone elses bag then mine. She delivers the bag with zero reaction, "Here is your food." What a sad group of miserable employees who do not make you want to visit nor enjoy the food. I worry they snuck poison in the bag. A woman in a black shirt was there the whole time and never said a word. I assume that she was management clearly establishing a very poor level of how to engage customers. Sorry, not going back for $30 mushy cold burger. Sad what this generation displays as how disengaged they are. I even gave pick up a 15% tip for ZERO service. They should remove that option from the payment page until Five Guys teaches what service is supposed to be.

Atmosphere: 1

Food: 3

Service: 1

Lew T

Top notch team at this 5 guys. You can't beat this smooth running machine.

Atmosphere: 5

Food: 5

Service: 5

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