I ordered on line and they got three things wrong I ordered a chicken quesadilla they gave me beef, I ordered a lemonade they gave us sprite, and a random bowl that no one ordered
Food: 1
Joseph Ross
Not what it used to be
Atmosphere: 3
Food: 2
Service: 5
Kong Kulijof
Awful servers........
Atmosphere: 1
Food: 3
Service: 1
Nicole Stokes
good food and the manager was very lovely while taking our order, however as soon as she was out of earshot and first my son, then I, went back up to ask for something the staff were all very rude and/or ignored each of us separately. This was our first time at this location and it was very disappointing.
Atmosphere: 2
Food: 4
Service: 2
Tom Wright
Came in for the Wednesday burrito special. Was told I wasn't eligible. Misleading special at best. Nasty checkout person claimed it was a corporate rule. Probably will never go back. Overly priced burrito wasn't all that good
Atmosphere: 2
Food: 2
Service: 1
Nia Stathopoulos
you have some incredibly bratty teenagers working there. incredibly entitled with lots of attitude towards customers who are nice to them. even swearing in front of us under their breath about the manager. the food quality has also gone downhill. lots of fat in my chicken.
Atmosphere: 1
Food: 1
Service: 1
The thumbs up Car guy
One of the best restaurants I’ve ever had the pleasure of walking into. Always friendly always happy to help me and always looking to give me any deal they can. I will always give my business to Moe’s in Webster.
Atmosphere: 5
Food: 5
Service: 5
Jazmyn Clanton
Giving one star because no stars is not an option. Came to this location today and the manager refused to let me in. Moe’s closes at 10 according to their website and it is 8:20 and they say they’re closed. I’m so disappointed just wanted to grab a quick meal after work.
Atmosphere: 1
Food: 1
Service: 1
P.
9/9/24: Excellent service & food. The restaurant was clean!! The men's bathroom ? was clean!! I'll go back many times ⏲️.
Atmosphere: 5
Food: 5
Service: 5
Mr. Firebird
Food was good and consistent. But I stopped in on a Sunday and there hours say online they’re open till 10pm but I stopped in around 7:30-8:00 and they said they were closing early and we’re mad I came inside (Clearly not my fault they didn’t update there hours). There was two older gentleman working and once of them decided to make a snarky comment “does anyone cook at home nowadays?”. With me working in the Culinary field, I understand wanting to close up and go home but you are committed to your hours and you serve the customers till close time, because that’s how you make money in this business with consistent food and excellent service. Food was good but you DO NOT make snarky comments like that, ESPECIALLY TO THE CUSTOMER! Will not return.
I went to this location with my friends one night at 9:25 (they close at 10:00), and was greeted poorly by both of the employees. They told us that they close in 20 minutes and gave the impression that we were a great burden to them. This is not proper customer service. If the website says "closes at 10:00 pm," then a customer should be able to get food 35 minutes prior to that. While my friends and I were ordering, around 6 different people came into the restaurant and were told to leave because they "did not have enough food." It is custom that a restaurant supplies enough food until closing. One of my friends were told that they could have rice on their burrito because "they had run out." But my friend said that he saw the rice there a couple minutes before, when his son was ordering... I do not know if this is normal in all Moe restaurants, but I asked for water and was told that it was $2.99, the same price as every other drink...
The only reason I wrote this review is because if I were recommending a friend to go to a certain restaurant, I would not want them to go to this location. In the same way, I would not recommend others to go to this location. Moe's already cost so much. Why would I want a friend to have to go through feeling like they are a burden to the restaurant and receiving poor customer service?
Atmosphere: 1
Food: 1
Service: 1
Eddie Carter
It is always good at Moe. Happy people making good food.
Norma Campbell
Terrible customer service. The staff is rude. No warm welcome here. They ate impatient
Atmosphere: 3
Food: 3
Service: 1
KC family Maple syrup
Kara at Webster Moes was super helpful today and amazing! While we were waiting today in line this man just barged up and grabbed a bag and Kara informed the man his food is not ready yet she handled this situation very professional and did not let it affect the way she treated the rest of her customers.
Atmosphere: 5
Food: 5
Service: 5
Maria Wood
I love Moe's ❤️ it is one of my favorite go to restaurants. Fast and friendly service, quality food, and reasonable prices ?
I ordered on line and they got three things wrong I ordered a chicken quesadilla they gave me beef, I ordered a lemonade they gave us sprite, and a random bowl that no one ordered
Food: 1
Not what it used to be
Atmosphere: 3
Food: 2
Service: 5
Awful servers........
Atmosphere: 1
Food: 3
Service: 1
good food and the manager was very lovely while taking our order, however as soon as she was out of earshot and first my son, then I, went back up to ask for something the staff were all very rude and/or ignored each of us separately. This was our first time at this location and it was very disappointing.
Atmosphere: 2
Food: 4
Service: 2
Came in for the Wednesday burrito special. Was told I wasn't eligible. Misleading special at best. Nasty checkout person claimed it was a corporate rule. Probably will never go back. Overly priced burrito wasn't all that good
Atmosphere: 2
Food: 2
Service: 1
you have some incredibly bratty teenagers working there. incredibly entitled with lots of attitude towards customers who are nice to them. even swearing in front of us under their breath about the manager. the food quality has also gone downhill. lots of fat in my chicken.
Atmosphere: 1
Food: 1
Service: 1
One of the best restaurants I’ve ever had the pleasure of walking into. Always friendly always happy to help me and always looking to give me any deal they can. I will always give my business to Moe’s in Webster.
Atmosphere: 5
Food: 5
Service: 5
Giving one star because no stars is not an option. Came to this location today and the manager refused to let me in. Moe’s closes at 10 according to their website and it is 8:20 and they say they’re closed. I’m so disappointed just wanted to grab a quick meal after work.
Atmosphere: 1
Food: 1
Service: 1
9/9/24: Excellent service & food. The restaurant was clean!! The men's bathroom ? was clean!! I'll go back many times ⏲️.
Atmosphere: 5
Food: 5
Service: 5
Food was good and consistent. But I stopped in on a Sunday and there hours say online they’re open till 10pm but I stopped in around 7:30-8:00 and they said they were closing early and we’re mad I came inside (Clearly not my fault they didn’t update there hours). There was two older gentleman working and once of them decided to make a snarky comment “does anyone cook at home nowadays?”. With me working in the Culinary field, I understand wanting to close up and go home but you are committed to your hours and you serve the customers till close time, because that’s how you make money in this business with consistent food and excellent service. Food was good but you DO NOT make snarky comments like that, ESPECIALLY TO THE CUSTOMER! Will not return.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Stack
Restaurantji Recommends
I went to this location with my friends one night at 9:25 (they close at 10:00), and was greeted poorly by both of the employees. They told us that they close in 20 minutes and gave the impression that we were a great burden to them. This is not proper customer service. If the website says "closes at 10:00 pm," then a customer should be able to get food 35 minutes prior to that. While my friends and I were ordering, around 6 different people came into the restaurant and were told to leave because they "did not have enough food." It is custom that a restaurant supplies enough food until closing. One of my friends were told that they could have rice on their burrito because "they had run out." But my friend said that he saw the rice there a couple minutes before, when his son was ordering... I do not know if this is normal in all Moe restaurants, but I asked for water and was told that it was $2.99, the same price as every other drink...
The only reason I wrote this review is because if I were recommending a friend to go to a certain restaurant, I would not want them to go to this location. In the same way, I would not recommend others to go to this location. Moe's already cost so much. Why would I want a friend to have to go through feeling like they are a burden to the restaurant and receiving poor customer service?
Atmosphere: 1
Food: 1
Service: 1
It is always good at Moe. Happy people making good food.
Terrible customer service. The staff is rude. No warm welcome here. They ate impatient
Atmosphere: 3
Food: 3
Service: 1
Kara at Webster Moes was super helpful today and amazing! While we were waiting today in line this man just barged up and grabbed a bag and Kara informed the man his food is not ready yet she handled this situation very professional and did not let it affect the way she treated the rest of her customers.
Atmosphere: 5
Food: 5
Service: 5
I love Moe's ❤️ it is one of my favorite go to restaurants. Fast and friendly service, quality food, and reasonable prices ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homewrecker Burrito, Quesadilla
Loading...