I placed a mobile order at 6:07, and waited until 6:55 to get my order. Instead of prioritizing the online orders that came in way before the people in line they continue to staff one person to handle the dozen of mobile orders. Then being told that I'm the next order to be made 3 times as they continue to make other orders. Manager laughs it off as I've now been waiting for over 40 minutes. I watched over 25 customers walk in and get there order before me. Do not waste your time here placing an order!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Brian Walsh
Had a burrito, was very solid . The staff was very friendly
Atmosphere: 5
Food: 5
Service: 5
Karen Reviews
NEVER again will I eat there. Service was HORRIBLE! I came this close 👌 to walking out dealing with the first girl with the turquoise hat. She was miserable and wasn’t average to show it. The girl cashing out acted like she was inconvenienced to do her job. Food was horrible.
Atmosphere: 1
Food: 1
Service: 1
kyle knez
Better than chipotle and cheaper
Atmosphere: 5
Food: 5
Service: 5
Wild Zero
Came in stood in line for 5 minutes to be told they all of a sudden couldn’t take our order because they system was down. Would just let me pay cash and ring it through later. 7 of us just sat here while everyone just stoop around look at the cash register. Mean while tables are dirty, bathrooms a mess. Lines kinda gross.
Atmosphere: 1
Food: 2
Service: 1
Shauna Zurowski
This is the best Moe’s location in the Rochester area! The food was amazing, the staff were super friendly and kind, and it was so clean inside. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Adam MacVean
Food was ok but way overpriced and the service was miserable, we won’t be back
Atmosphere: 2
Food: 3
Service: 1
Ciearra Huck
Excellent food and service!
Atmosphere: 5
Food: 5
Service: 5
Ehab Salam
I am from Canada and. It is my first time. In this amazing restaurant. Staff so friendly and professional. Food is amazing and different than any dishes I tried before. The place is clean and tidy Thanks so much for having us Highly recommended and diffidently next time I am near by in the states… I will come again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Moe Protein Bowl, Bowl, Nachos, Queso Sauce, Side Guacamole
Tasha Mosher
I ordered on line and they got three things wrong I ordered a chicken quesadilla they gave me beef, I ordered a lemonade they gave us sprite, and a random bowl that no one ordered
good food and the manager was very lovely while taking our order, however as soon as she was out of earshot and first my son, then I, went back up to ask for something the staff were all very rude and/or ignored each of us separately. This was our first time at this location and it was very disappointing.
Atmosphere: 2
Food: 4
Service: 2
Tom Wright
Came in for the Wednesday burrito special. Was told I wasn't eligible. Misleading special at best. Nasty checkout person claimed it was a corporate rule. Probably will never go back. Overly priced burrito wasn't all that good
Atmosphere: 2
Food: 2
Service: 1
Nia Stathopoulos
you have some incredibly bratty teenagers working there. incredibly entitled with lots of attitude towards customers who are nice to them. even swearing in front of us under their breath about the manager. the food quality has also gone downhill. lots of fat in my chicken.
I placed a mobile order at 6:07, and waited until 6:55 to get my order. Instead of prioritizing the online orders that came in way before the people in line they continue to staff one person to handle the dozen of mobile orders. Then being told that I'm the next order to be made 3 times as they continue to make other orders. Manager laughs it off as I've now been waiting for over 40 minutes. I watched over 25 customers walk in and get there order before me. Do not waste your time here placing an order!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Had a burrito, was very solid . The staff was very friendly
Atmosphere: 5
Food: 5
Service: 5
NEVER again will I eat there. Service was HORRIBLE! I came this close 👌 to walking out dealing with the first girl with the turquoise hat. She was miserable and wasn’t average to show it. The girl cashing out acted like she was inconvenienced to do her job. Food was horrible.
Atmosphere: 1
Food: 1
Service: 1
Better than chipotle and cheaper
Atmosphere: 5
Food: 5
Service: 5
Came in stood in line for 5 minutes to be told they all of a sudden couldn’t take our order because they system was down.
Would just let me pay cash and ring it through later.
7 of us just sat here while everyone just stoop around look at the cash register.
Mean while tables are dirty, bathrooms a mess. Lines kinda gross.
Atmosphere: 1
Food: 2
Service: 1
This is the best Moe’s location in the Rochester area! The food was amazing, the staff were super friendly and kind, and it was so clean inside. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Food was ok but way overpriced and the service was miserable, we won’t be back
Atmosphere: 2
Food: 3
Service: 1
Excellent food and service!
Atmosphere: 5
Food: 5
Service: 5
I am from Canada and. It is my first time. In this amazing restaurant.
Staff so friendly and professional.
Food is amazing and different than any dishes I tried before.
The place is clean and tidy
Thanks so much for having us
Highly recommended and diffidently next time I am near by in the states… I will come again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Moe Protein Bowl, Bowl, Nachos, Queso Sauce, Side Guacamole
I ordered on line and they got three things wrong I ordered a chicken quesadilla they gave me beef, I ordered a lemonade they gave us sprite, and a random bowl that no one ordered
Food: 1
Restaurantji Recommends
Not what it used to be
Atmosphere: 3
Food: 2
Service: 5
Awful servers........
Atmosphere: 1
Food: 3
Service: 1
good food and the manager was very lovely while taking our order, however as soon as she was out of earshot and first my son, then I, went back up to ask for something the staff were all very rude and/or ignored each of us separately. This was our first time at this location and it was very disappointing.
Atmosphere: 2
Food: 4
Service: 2
Came in for the Wednesday burrito special. Was told I wasn't eligible. Misleading special at best. Nasty checkout person claimed it was a corporate rule. Probably will never go back. Overly priced burrito wasn't all that good
Atmosphere: 2
Food: 2
Service: 1
you have some incredibly bratty teenagers working there. incredibly entitled with lots of attitude towards customers who are nice to them. even swearing in front of us under their breath about the manager. the food quality has also gone downhill. lots of fat in my chicken.
Atmosphere: 1
Food: 1
Service: 1
Loading...