Carvel
842 Hempstead Ave, West Hempstead
(516) 538-3400
Recent Reviews
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Delicious ice cream and friendly staff. They always have plenty of napkins.
Atmosphere: 5
Food: 5
Service: 5
As a member of the law enforcement Correction I stopped to get myself a treat of ice cream and i was pleasantly giving ice cream with a tip of appreciation. Very nice ice cream parlor
Atmosphere: 5
Food: 5
Service: 5
Thank you for BEING AMAZING !!!!! đ¤Š
Best Birthday Cake !!!!! Amazing Service!!
Atmosphere: 5
Food: 5
Service: 5
Bro Scammed me, Charged me extra for a topping that came with and didn't give me all my topping options
Atmosphere: 3
Food: 4
Service: 1
One of the last Carvels that have the original architecture with the giant cones preserved. Dumb servers nearly ruin the experience however.
Parking: Tight
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Birthday Cake, Ice Cream Clown Cake from Carvel
This Carvel location is a cute little spot in my area. My husband and I love to bring our daughter here to put a smile on her face. I was very hesitant to write this review but unfortunately we recently had a terrible experience with one of the employees that works there and itâs not our first time, we let the other times go. He shouts when taking our order, doesnât give us 5 seconds to choose what we want and before we can finish our order he shouts again, âwhatâs nextâ on top of his lungs. I donât understand why he seems so hostile. Every other employee is nice a respectful. His co worker also gave him a look as heâs yelling. He needs to be trained on customer service because it seems as if he forgot that this is a customer service job.
Atmosphere: 2
Food: 4
Service: 1
Vegetarian options: Sorbet
Atmosphere: 5
Food: 5
Service: 5
The young man who served us was very friendly and helpful.
Service: 5
Very, very clean! All is fresh & good. Soft serve is good but pricey. Buy one get one free sundae on Wednesday is the best value for soft serve at any Carvel. And this location honors free on Wednesday happily.
Atmosphere: 5
Food: 5
Service: 5
We love Wednesdays
Restaurantji Recommends
Always tasty creamy ice
Atmosphere: 4
Food: 5
Service: 5
I went here this evening with my 4 year old who was so excited to see the carousel. We put four quarters in and nothing, so when we went inside with a crying kid I told her it didnât work and she was like yeah, it doesnât work and took my money. She had no response and a blank stare. I said, maybe put a sign so families know. No tip for you! We will not be coming back here. Ice cream had minimal toppings, I didnât ask for a top and they put one on. Overall bad experience. My son complained the strawberry ice cream didnt taste good.
Atmosphere: 1
Food: 1
Service: 1
Certain employees will add on charges, so pay attention when theyâre ringing you up or you end up paying $10 per scoop.
Atmosphere: 4
Food: 5
Service: 2
Excellent and high-quality ice cream...simply a pleasure
Atmosphere: 5
Food: 5
Service: 5
Cinnamon soft serve! Yes please!
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