Arby's

20 Erie Station Rd, West Henrietta
(585) 334-0475

Recent Reviews

Katherine Premo

This does not exist anymore! For those who want a late night snack don't come here!

Atmosphere: 1

Food: 1

Service: 1

Amy Female

I went expecting arbys but was greeted by a construction site please don't say open then be a construction

Atmosphere: 1

Food: 1

Service: 1

Dr Rev Cynthia Cole

It was a tough and rough experience and only got worse for everyone! Staff was having internal unresolvable issues. Worst of all, Flies were everywhere! Instead of keeping tables, floor and atmosphere clean management was bickering with staff out of control. I was disappointed and very disgusted cause I chose to eat in. But NOT AGAIN!?? Parking: Ok, very tight drive thru

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Pastrami, Curly French Fries

Jesse Neel

One of my favorite sandwich joints. Nothing spectacular.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Roast Beef

Fish G

So-so food. Out of many items inlcuding french fries. Slow service with only one cashier and kitchen staff standing around. Sorry but won't be getting food here.

Atmosphere: 2

Food: 2

Service: 3

Jeanie McNamara

The fries were cold. And everything was overpriced.

Atmosphere: 1

Food: 1

Service: 1

C Victor

Very expensive 17$ for comboPaid for medium, give you small! Pay attention.Food is smell bad!Unbelievable, take out of this place

Kenneth Clark

Was very hungry. One guy in back cleaning would not help serve food. One guy serving food was in bathroom?One guy was waiting the entire time and gave up when I walked up ... It was late but the sign promised 24-7

christine bushnoe

I asked for fresh fries and was told the fries are fresh. If they were fresh they would have been hot. When I said something I wasn't even offered new fresh fries. Good way to lose a customer. This will hbe the last time I stop here!

sarah Elizabeth

The register girl was nice, but everyone else seemed mad to be at work and complaining about having to heat up the apple turnovers and just making the food in general and the soda was extremely flat.

Atmosphere: 1

Food: 2

Service: 1

Davery Davery

Super slow service on the thruway! Only 4 customers all waiting. Kid in back kitchen spinning around pans playing games. Supervisor standing in seating area no concern pathetic place to stop keep going!

Jay

We asked for iced tea and they said they didn’t have but could give us hot tea. The “hot tea” was cold water and a tea bag. We also got two fish sandwiches and got charged for it but they didn’t give it to us. The cashier lady got mad because she asked my grandpa to speak up and he did but she kept teasing him saying “I can’t hear you” repeatedly but the other employees could.

john loughlin

hooked for years on roastbeef sandwiches henerttta is nice fast service and friendly

minlwins

They were short-staffed - only three people appeared to be working, and were evidently tired, however they were all still very nice! Didn’t take too long for our food to be ready, and it was quite good!

Easycooking By Misha

Not much to say, they gave me a free drink, other than that thr experience was normal, it wasn't that busy which was good.

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