Petals
5257 W Henrietta Rd, West Henrietta
(585) 359-1800
Recent Reviews
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I love petals but they are always forgetting part of my order :(
Atmosphere: 3
Food: 3
Service: 2
Waited 30 plus minutes for chicken fingers to-go. Not busy at all. Watched a girl who ordered after me, get her food and eat it, before I got my food. Never again
Atmosphere: 1
Food: 4
Service: 1
As a first timer..Food is excellent! Sadly, I didn't receive my broccoli in my pasta or my croutons in my salad. ):
We had a great time and experience here at Petals. They have a great selection of food to order. We got the appetizer called the munchies. The appetizer called the munchies is the perfect combination of a little bit of everything on the appetizer menu all on one dish. The service was good and fast. The bartender was very friendly, attentive, and is very good at what he does. The atmosphere is very laid back lounge feel. Petals is inside the hotel. Both sides of Petals is very laid back.
Atmosphere: 5
Food: 5
Service: 5
We stayed at the RIT and stopped down for some dinner 'to go' back to our room. Service was very friendly and patient. Timing was appropriate and food to go was packaged well. The food itself was very good! The marinara sauce that came with mozzarella sticks was the best sauce I've EVER had and the mixed fruit and greens salad was delicious! Very fresh fruit and greens. I added grilled chicken and there was a lot it - loved it! Also their condiment bar is packed and we'll stocked with anything you'd need. Overall a really great dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mixed Fruit & Greens Salad, Grilled Chicken Breast, Mozzarella Sticks, Basket of Fries
The food was amazing!!!!!!! but I did not like the layout of the restaurant. With having low vision it was unclear how to proceed into the establishment. It looks fast food and you need to order first at the counter but they will deliver to your table. You seat yourself.
Atmosphere: 4
Food: 5
Service: 4
We stayed overnight at the RIT Inn and had breakfast here. The breakfast menu is quite large and there are also yogurt drinks and cookies that you can buy. The food itself was quite fatty or quite sweet but it was very filling. When I ordered a strawberry smoothie I got something that as a European I would probably describe as a slushie rather than a smoothie.
Food: 3
This hotel wasn't that but the elevator was slow and shaky it also smelled like weed the bathrooms were so nasty these kids were waiting for over an hour for the lifeguard to show up over all this hotel was pretty nasty
Used to be my favorite place to go for a breakfast sandwich, but they've stopped serving them on croissants. No where near as good anymore.
The woman at the register was friendly, attentive, and so wonderful. She tried to make our visit a good one.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
We ended up here because of the Holiday Inn in Rochester making a mess of our bookings. The staff were super sufficient, helpful and reassuring. Even at 4am ! The place is very clean and the manager Patrick like the staff went the extra mile to help us. I would highly recommend this place, beds comfy.
Used to be my favorite place to go for a breakfast sandwich, but they've stopped serving them on croissants. No where near as good anymore.
Booked a room here from a reputable website. Arrived around 9 PM and the parking lot had maybe one light on. The front desk clerk, Rynn, couldn’t figure out how to check us in. Had to get her manager. Meanwhile people are mulling about barefoot, disheveled, eating as they are walking very odd for a hotel lobby. On the way to the room we noticed the walls are all scuffed and carpet was dirty. Got to our room (418) and the light was dim, room smelled like smoke, bathroom tile what appeared to be cigarette burns. Went back down to say thank you but we are going to stay somewhere else. Waited patiently while he checked other people in so there would be no scene. The manager wanted to upgrade us to a better room after he asked to see pictures of rooms we were shown online. Told him to cancel us and refund. Took 30 minutes to get him to understand we didn’t want another room. Went to the car and booked another room at a chain close by. Would not stay here. Fighting to get a full refund on the room this place is not a clean or safe hotel. The parking lot and entire hotel needs better lighting to keep their guests safe!
I paid a very high rate to stay here during RIT move-in; unfortunately the room and service did not reflect what I paid. The room was shabby with a dank smell. The front desk personnel declined to smile, make eye contact with me, or otherwise make me feel welcome or valued during check-in and check-out. When I called later about an item I had left in the room, I was told to call back in half an hour; then told "you're gonna have to call back tomorrow." I was left feeling like I had majorly inconvenienced this hotel by staying there, and that they didn't care if they ever saw me again.
I like this place.
Atmosphere: 5
Food: 5
Service: 5
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