Tim Hortons

20 Erie Station Rd, West Henrietta
(585) 334-0475

Recent Reviews

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Anthony Buckalew

I was accused of littering in the drivethru and subsequently treated as a liar when I KNOW it wasnt me. I was with my kids. Like wtf? just give me my order and be nice! thanks for the hostility.

Jerry Newman

First off... this girl was hiding behind all the shelving in the sandwich making area on her phone and took several minutes to see I was there waiting to order then she proceeded to grab my 2 donuts without any gloves or wax paper and then she made my coffee and put my top to my coffee on with no gloves or the proper way to apply the lid with out putting her hands and fingers all around the top where I drink from ...

Dustiria Noire

Great selection. nice staff. Good food.

Sepi Bazel

Worst rest stop experience of my life! I ordered a coffee and asked for cream and sugar. Told they don't have any and was served cream cheese instead after I repeatedly asked for half and half, milk or any milk substitute for my coffee. What was the cream cheese for? I didn't order a bagel, but a donut! Save your money and go to the next rest stop.

Jason Wicks

Food and drink is on par with every other Tim hortons. Someone get this franchise owner to put something above the drive through window to block rain. My car was literally soaked after waiting for my food while it was raining

chardean 8

Coffee was ok comparable to DD, neither as good as Starbucks though. I got a breakfast sandwich that was tasty. I tried the Honey cruller that was better than DD French cruller but DD munchkins are better than Timbits.

Joshua K

Slower than expected service. Food and coffee from Timmy's is always good :)

Walter Stoermer

My wife and I were visiting some friends in Vermont and decided to cross the border to go to Tim Horton's, and that is not something we get to do everyday as we live in Arkansas.The staff were friendly and the food was good and it came quickly. Ice coffee and a doughnut for the win.

william mcanirlin

This is my first one star review. I assume because of staffing issues they did not open till 7am, but Arby's was open 24 hours. I was going to get a couple of donuts today, but the case was infested with flies on the donuts. Very obvious, and they were still serving out of the display case.

ਮਨਪ੍ਰੀਤ ਸਿੰਘ MP Thind

Online they shows open 6 AM but actually they open at 7. Management should tackle these issues and update the times accordingly. They should maintain the standards of tim’s in states as well

Mary Hubbs

Got here at 5:40 pm online said it was open till 8 but the girl cleaning said no we close at five today ?

Arvind Kottu

Good for the restaurant in space available. Wash rooms were crazy, loads of people using them

Eliza Kamińska

Absolutely outrageous prices, long lines and very limited menu. Avoid this place!

Christopher Graham

Service started out good then quickly changed. Ordered turkey club meal deal . Asked for the chips and my drink the girl said you only ordered the sandwich. I asked for #1 turkey club meal. Also last I knew turkey club included bacon. I might be wrong on that bacon part ???

John Kuzyk

Bus showed up unannounced. FAST FRIENDLY SERVICE. 46 people with everyone else asking why did thruway close so many in a row?

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