Dunkin'

343 Union Blvd, West Islip
(631) 587-3300

Recent Reviews

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Jimmy Gokhan Kilinc

Terrible terrible terrible. The crew don’t know what they’re doing, they were extremely slow, had to eat a burnt bagel after all that waiting. Total disaster. Very disappointed

Atmosphere: 1

Food: 1

Service: 1

San Lazaro

Okay, I admit It ... I can't get enough of the hash browns, the egg ,& wraps, the Everything minis ... I am addicted !!!

Atmosphere: 4

Food: 4

Service: 4

James O'Regan (Iggy)

Messed up order again. Iced coffee terrific, Food not so good.

Atmosphere: 5

Food: 1

Service: 1

Theresa Iacovo

Very nice people who work there

Atmosphere: 5

Food: 5

Service: 5

Thomas Vanderbilt

This is one of the worst Dunkins I have been to. The morning time is the worst for service. A lot of the times they take one drive thru order at a time. You pull up to the speaker and you don't get your order taken till the only car at the window in front of you gets theirs. The workers either don't show up or are busy talking to each other.

This morning, Aug 18th 2024 at 6:30am they aren't even open

Atmosphere: 2

Food: 2

Service: 1

Jennifer Veltman

Not only do you have to wait 10 minutes when not a single soul is in the building to order your coffee but this place is gross and the food is gross and the people's working thir attitudes are just as gross. NEVER WILL I SPEND MY MONEY IN THIS STORE AND NEITHER SHOULD

Atmosphere: 1

Food: 1

Service: 1

Nicole “TUNISIA SNOZZLEBERG” mcloughlin

Employees were more interested on their phones than customers and they were rude

Atmosphere: 3

Food: 3

Service: 3

Julianne Tripp

This used to be my favorite Dunkin. Unfortunately, the two lattes I ordered this morning were straight up milk with added caramel. The heavy set woman who works the window in the morning practically threw my drinks at me and isn’t friendly at all, it doesn’t seem like she speaks English very well but atleast have decent customer service. Ever since she started working here it went downhill. If you go other times when she’s not working the drinks are much better (however inconsistent, I get the same drink every time and it always tastes different) and the staff is friendlier at least. This is honestly so disappointing as I would frequent this location 2-3x week for coffee due to convenience. Please talk to this woman or get her out of this location…she doesn’t seem happy to be working there anyways.

Jonathan LaFlare

The person on the drive thru mic you can barely understand. All the food I hot Was ice cold. When I got To the window she was unfriendly and overal bad experience.

Atmosphere: 3

Food: 1

Service: 1

Erin Rizza

Only has blueberry muncins

Philip Giarrusso

I ordered coffee to be delivered and all we got was pure milk. No coffee. It’s just milk and sweetener. Totally unacceptable. Tried calling and the phone number doesn’t work

Atmosphere: 1

Food: 1

Service: 1

John Allocca

Excellent service, the young lady that served me around 4:30 on 3/14/24 was very friendly, efficient and attentive, I'm sorry I didn't have any cash to tip you, you deserved it, thank you and I'll come prepared next time, every Dunkin should have an employee like you

Deborah Payton Jones

Great morning crew !

Atmosphere: 5

Food: 5

Service: 5

Robert Michael

Great service and excellent quality I highly recommend this place

Ginger Griffith

Every time I go here lately which is a lot the drive through is backed up out of parking lot becuse service is so slow so I go inside and can stand at the counter for up to 10 minutes without being addressed or order taken. They definitely need to hire more staff so the wait isnt soooo long every time!I have had to leave and bo to another one on my way to work many timesaand have watched other people do the same.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Croissant, Iced Latte, Egg and Cheese, Donuts

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