Hersheys Ice Cream
470 Union Blvd, West Islip
(631) 422-5200
Recent Reviews
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Delicious and such great service :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Scoop Sundae
Ordered a chocolate shake. They put it in a defective plastic container that split. As you can imagine, the ice cream went EVERYWHERE. Then they tried to blame the uber driver. Not happy about this, the service, and the way it was handled.
Atmosphere: 3
Food: 5
Service: 1
Dietary restrictions: I am dairy and gluten free. They had excellent mango ice as well as other ice flavors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Bowl, 1 Scoop
I liked this place but honestly they’re becoming frustratingly unreliable. Twice this month I’ve gone here an hour before they close just to find out they’re not open.
Are the hours online incorrect? And if they’re closing early why not toss a sign in the window? The first time I figured was a fluke so I tried again tonight and same thing so idk it’s just frustrating 🤷♀️
Atmosphere: 2
Food: 4
Service: 2
Friendly staff best ice cream on long island. Cute little ice cream parlor. Plenty of choices to eat. Milk shakes frozen yogurt egg creams ice cream soda you name it they got it. To many toppings to name.
Kid-friendliness: They sell toys and ice cream how much more kids friendly do you need.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Scoop
I love this ice cream store, the girls who work there are so sweet! And I love my soft serve chocolate & vanilla. 100% would recommend
Atmosphere: 5
Food: 5
Service: 5
Came in to get soft serve with strawberries…. What’s on the spoon is the piece of strawberry I got in the entire thing. A little syrup and that measly piece of strawberry. I didn’t go back to complain because they’re young kids working there. Management/owners need to train their employees better…
Service: 1
The ice cream is great. But there seems to be a problem with ordering off the doordash site. It doesn't let you choose flavor options. Tried on computer, phone, others phone, same problem.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Waffle Bowl
This place seriously needs to hire people over the age of 16. The service is so bad it’s sad to see. I get it’s hard to find workers. But you’re embarrassing you’re
Atmosphere: 1
Food: 1
Service: 1
I always go here bc I really like the ice cream its the best you can get really. But I constantly get screwed by the same 2 servers. Its $7.50 for the large cup which is fine if they actually filled the cup. Its like the 5th time.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Best Service provided by a young girl working there, I believe her name was Ava or Avi?Anyways she really put my order together there professionally with a sweet smile. ?? Thank you!! ? ?
They have l lots of flavors as well as only 8, & many other items. Woman behind the counter was very nice & the store was so clean & organized
great ice cream! idk what that guy was talking about the prices are very clear on each size he must be making stuff up. I take my kids there all the time.
I love that they have only 8 because i’m lactose intolerant.
On first review, the owner replied that I was not charged 2.50 per scoop of no sugar added ice creamThe owner is incorrect I bought 3 scoops on 2 different visits and was charged 2.50 per scoopI have electronic receipts on my phone for these purchases. I used a debit cardThe owner is not there during the day when I visit the shop and doesn’t know ow what is going on.Don’t trust this store !!!
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