Southdown Marketplace - West Islip, NY

Wildly overpriced even compared to all of the other overpriced grocery stores in the area. How can a supermarket justify charging $12 for a dozen eggs or $8.99 for 3 frozen potato skins?
Go to Walmart and pay 1/2 price. That is unless you’re too fancy and important to be seen shopping at Walmart.

Excellent, catering and customer service. Thanksgiving catering exceeded our expectations. The staff could not have been any nicer when picking up the catering. They even walked everything out to our car despite how busy they were. Highly recommend.

Great little store.

Good ?

You’re hiring the wrong people. Your employees are after the customers.

Pretty cool place they had everything I needed

As a regular customer of Southdown Market, I've always appreciated the convenience of having a local store close to my home. Unfortunately, my recent experience has left me deeply disappointed and concerned for the safety of others. Last weekend, I purchased a premade sandwich labeled as "Chicken Cutlet Mozzarella" to enjoy with my family at the beach. On the back of the packaging, the ingredients list mentioned basil pesto in small print. Being severely allergic to nuts, I immediately called Southdown Market to clarify whether their pesto contained pine nuts.

Despite my efforts, the Southdown Market location I called did not answer the phone. I then reached out to the Smithtown location, where the staff was extremely helpful and assured me that their pesto did not contain pine nuts. However, they also informed me that they would contact the West Islip location to confirm. To my shock, I discovered that the West Islip Southdown Market does use pine nuts in their pesto. Nowhere on the ingredients list was there any mention of nuts, which is a serious oversight considering the potentially life-threatening nature of allergies.

When I visited the store today to address this issue, I found that the ingredients list had not been updated to include the presence of pine nuts, as I was previously told it would be. The manager I spoke with was incredibly dismissive and insensitive to the severity of my concern, even going so far as to laugh and sarcastically ask, "Have you ever had pesto?" This response felt like a slap in the face, given the seriousness of my allergy.

As a result of this alarming experience, I can no longer trust Southdown Market to provide safe and accurate product information. I will not be supporting this business in the future, and I strongly urge anyone with food allergies to exercise caution if considering shopping here. Safety and transparency should be a top priority for any food establishment, and Southdown Market has failed on both counts.

I love it so many to chooses, variety on products fresh food fruit and veggies

Very good store especially the butcher shop with a job well done and the meat is always fresh

I would have liked to give it 5 stars
Unfortunately there is bad service, the employees walk around with headphones, they don't listen when you are talking to them to ask about a product and the production department is disgusting, the vegetables are all damaged, the berries always have mold, it is a shame that being a prestigious store, they have bad products. And in the fruit, don't say all ugly tomatoes ? already thrown out, learn everything with mold. humble comment

Bought this today. ?? don’t have the receipt so can’t return and get my money back. This is GROSS.

A beautiful store with high quality items. The premade foods are always fresh and delicious.

Came here to pick up some produce and some cookies. Struggled to find tomatoes because most of the packages were moldy. Managed to find a decent package but the quality wasn't great. Had a similar issue with strawberries. And I came home with chocolate rugelach and discovered the whole package was moldy. I should've looked more closely! Check all your purchases carefully if you do shop here. Food clearly doesn't move quickly off the shelves and they seemingly can't be bothered to sort through what's expired. Absolutely will not be returning.

Great store clean organized, and great workers/cashiers.

What a great market!