I love the way they seperate the sauces when you take out. This way it doesn't get soggy when you get home. Best wings in Rockland
Atmosphere: 5
Food: 5
Service: 5
Cindy
I RARELY EVER EAT MEAT. EVER. One time I had a double cheeseburger from the Naniet Buffalo Wild Wings and it was was of the best burgers I've ever had. Tonight for the first time since I went in and ordered a cheeseburger to go w a drink and side dish. When the bag came, rather that leave and eat im the car, I decided to stay. The restaurant was 90% empty. I was eating my burger. Thinking how good it was. And the fried cheese. Relaxing before leaving. The waitress came over and told me I was not allowed to sit and eat. THE RESTAURANT was almost empty ag 10 pm on Saturday. My burger was half eaten. Its because I was going to leave. Which I understand. My plan was take out. The rule applies when a restaurant is busy, right? I know she meant well following the rules AND the restaurant had NOONE but me in any of the booths against the wall or the center tables. I hate to not give 5 stars. The waitress was so nice when I ordered and I was thinking id leave her 5 stars. Because she is really great at her job. As a former cafe owner. I will say I understand. And I will likely never go back. It was literally my 2nd time ever eating there. Now im in my car w a half eaten burger im 5 degree weather when 5 more minutes id have been done anyway. Policy in the restaurant business is case by case when a restaurant is almost empty. Its simple. So while the food was great. The waitress was great, until when I was told I couldn't sit there id highly recommend.
Atmosphere: 1
Food: 5
Service: 4
Ionel Porumb
Good location, easy to access. The wings were a little dry.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beer-Battered Onion Rings, Mild, French Fries, Chicken Wings, Ultimate Nachos and Wings, Fried Chicken, Wings, Buffalo, Sauce, Boneless, Hot, Carrots, Celery, Mozzarella Sticks, Wings and Fries, Get Drums Flats Only For, Medium, Traditional and Boneless Wings Combo, Traditional Wings Lemon Pepper, Buffalo Ranch Chicken Sandwich
Alexander A
This is the worst Buffalo Wild Wings in the NJ area. The wings came out cold, shriveled up and the service was mediocre. Do yourself a favor and go to the one in Parsippany Troy hills if you really crave it
Food: 1
Service: 3
Goofy Gal
Our service was good. The food was mediocre fast food. I love wings and onion rings, but really over priced.
Atmosphere: 3
Food: 2
Service: 4
Ann T
My husband and I thought we go have some wings so we drove to Buffalo Wild Wings in Nanuet. What a mistake we walked in, and wantef to sit at the bar. There was one person sitting at the bar and literally the whole bar was filled with dirty glasses and plates/ trays. There was 3 people behind the bar at the time. We sat at the cleanest part of the bar that just had 2 dirty trays and 2 glasses. Someone finally came over and removed them and wiped the bar in front of us. The rest of the restaurant wasn't busy either. We finally ordered our drinks and maybe 10 min later we got them. We ordered our food, wings and a salad with chicken. It took more than 30 min to get it and when we got them we didn't have utensils or napkins to eat with. My husband had to get up and find someone to ask to get them. The wings were cold and the grilled chicken was hard and dry. The bathroom was filthy the restaurant is dirty with plates stacked on tables. I don't even want to know what the kitchen looks like. We will not be back that's for sure. 🤢
Atmosphere: 1
Food: 1
Service: 1
Anastasiia Perepalova
Terrible service
Evgenii Titkov
Bad service
Morgan Wall
HORRIBLE!!!! I have been to buffalo wild wings many times but never this location, decided to give it a try. Right off the bat, we did not get greeted by anyone when we walked inside. Our server Matthew was absolutely disrespectful and inconsiderate. The food was also HORRORable!! I do not recommend going to this location at all, we felt like we didn’t even want to tip.
Atmosphere: 1
Food: 1
Service: 1
Mark Host
I love Buffalo Wild Wings in general. I've been going since they were still called BW3. Unfortunately, this location is a travesty. I've gotten some of the worst service I've ever had at a restaurant here. I've gone every so often since this location opened, but I've never seen the same staff twice. Their turnover must be horrendous. I keep giving them the benefit of the doubt, hoping that after they've been open a while the issues will eventually get fixed, but that has hasn't happened. After my visit tonight, I don't think I'll ever go back. I'd rather drive to the White Plains or Paramus locations. Our server couldn't have been worse. She paid no attention to us. Even after she spilled part of my drink on the table and said she would get some napkins and be right back, she disappeared and we didn't see her until the food came; she just left the mess there, but still had to go back to get napkins after she brought the food, because we had none. We also didn't have silverware. This place also doesn't seem to understand the concept of an appetizer, because the appetizer we ordered came to the table at the same time as our entree. To make it even worse, the appetizer was hot, as if it had just come out of the fryer, but our wings were cold. After the food came out, our server never checked on us to see if everything was ok, and to get a refill we had to call her over to the table. The place wasn't busy; I've been there when there were more than twice as many people. There's were plenty of empty tables. Several times she went to other tables she was also serving and would walk right by our table, but never looked at us or asked if we needed anything. Honestly, it felt like she was ignoring us on purpose for some reason. This was the worst service I've ever had, and I can't believe the owner lets their staff give this poor a level of service. Frankly, the Buffalo Wild Wings corporate office should revoke this location's franchise agreement, because they're giving the brand a bad name.
Not able to actually rate this properly as we waited 30min and were not even greeted by a waiter/waitress. Nobody addressed the wait time, except for the the host at the door that mentioned it would take 10-15 min to be seated. After 20 minutes of waiting I realized that it was understaffed. I really wished I was able to of even gotten any type of attention that would’ve made me felt like I was acknowledged. After 30min we got up and walked out and I mentioned to the same host that we were leaving and he said I understand and apologized. Maybe next time. Going to Planet wings or BJ’s
Service: 1
Shana wilms
Here for lunch and John is the best!!!!!
Atmosphere: 5
Food: 5
Service: 5
Alexis Figueroa
The wings were very dry and the fries very hard. They should add more sauce 🥴
Will
Understaffed. Never enough employees to cover the demand. Very sad.
Atmosphere: 3
Food: 5
Service: 2
Justin Breslow
Ordered food that took 45 minutes to be ready. Then I get my food and it’s the wrong order. Then no one is being a host at the front so I had to wait another 30 minutes to get my original order. Who is running this place?
I love the way they seperate the sauces when you take out. This way it doesn't get soggy when you get home. Best wings in Rockland
Atmosphere: 5
Food: 5
Service: 5
I RARELY EVER EAT MEAT. EVER. One time I had a double cheeseburger from the Naniet Buffalo Wild Wings and it was was of the best burgers I've ever had.
Tonight for the first time since I went in and ordered a cheeseburger to go w a drink and side dish. When the bag came, rather that leave and eat im the car, I decided to stay.
The restaurant was 90% empty. I was eating my burger. Thinking how good it was. And the fried cheese. Relaxing before leaving.
The waitress came over and told me I was not allowed to sit and eat. THE RESTAURANT was almost empty ag 10 pm on Saturday. My burger was half eaten. Its because I was going to leave. Which I understand. My plan was take out.
The rule applies when a restaurant is busy, right? I know she meant well following the rules AND the restaurant had NOONE but me in any of the booths against the wall or the center tables. I hate to not give 5 stars. The waitress was so nice when I ordered and I was thinking id leave her 5 stars. Because she is really great at her job. As a former cafe owner. I will say I understand. And I will likely never go back. It was literally my 2nd time ever eating there. Now im in my car w a half eaten burger im 5 degree weather when 5 more minutes id have been done anyway. Policy in the restaurant business is case by case when a restaurant is almost empty. Its simple. So while the food was great. The waitress was great, until when I was told I couldn't sit there id highly recommend.
Atmosphere: 1
Food: 5
Service: 4
Good location, easy to access. The wings were a little dry.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beer-Battered Onion Rings, Mild, French Fries, Chicken Wings, Ultimate Nachos and Wings, Fried Chicken, Wings, Buffalo, Sauce, Boneless, Hot, Carrots, Celery, Mozzarella Sticks, Wings and Fries, Get Drums Flats Only For, Medium, Traditional and Boneless Wings Combo, Traditional Wings Lemon Pepper, Buffalo Ranch Chicken Sandwich
This is the worst Buffalo Wild Wings in the NJ area. The wings came out cold, shriveled up and the service was mediocre. Do yourself a favor and go to the one in Parsippany Troy hills if you really crave it
Food: 1
Service: 3
Our service was good. The food was mediocre fast food. I love wings and onion rings, but really over priced.
Atmosphere: 3
Food: 2
Service: 4
My husband and I thought we go have some wings so we drove to Buffalo Wild Wings in Nanuet. What a mistake we walked in, and wantef to sit at the bar. There was one person sitting at the bar and literally the whole bar was filled with dirty glasses and plates/ trays. There was 3 people behind the bar at the time. We sat at the cleanest part of the bar that just had 2 dirty trays and 2 glasses. Someone finally came over and removed them and wiped the bar in front of us. The rest of the restaurant wasn't busy either. We finally ordered our drinks and maybe 10 min later we got them. We ordered our food, wings and a salad with chicken. It took more than 30 min to get it and when we got them we didn't have utensils or napkins to eat with. My husband had to get up and find someone to ask to get them. The wings were cold and the grilled chicken was hard and dry. The bathroom was filthy the restaurant is dirty with plates stacked on tables. I don't even want to know what the kitchen looks like. We will not be back that's for sure. 🤢
Atmosphere: 1
Food: 1
Service: 1
Terrible service
Bad service
HORRIBLE!!!! I have been to buffalo wild wings many times but never this location, decided to give it a try. Right off the bat, we did not get greeted by anyone when we walked inside. Our server Matthew was absolutely disrespectful and inconsiderate. The food was also HORRORable!! I do not recommend going to this location at all, we felt like we didn’t even want to tip.
Atmosphere: 1
Food: 1
Service: 1
I love Buffalo Wild Wings in general. I've been going since they were still called BW3. Unfortunately, this location is a travesty. I've gotten some of the worst service I've ever had at a restaurant here. I've gone every so often since this location opened, but I've never seen the same staff twice. Their turnover must be horrendous. I keep giving them the benefit of the doubt, hoping that after they've been open a while the issues will eventually get fixed, but that has hasn't happened. After my visit tonight, I don't think I'll ever go back. I'd rather drive to the White Plains or Paramus locations. Our server couldn't have been worse. She paid no attention to us. Even after she spilled part of my drink on the table and said she would get some napkins and be right back, she disappeared and we didn't see her until the food came; she just left the mess there, but still had to go back to get napkins after she brought the food, because we had none. We also didn't have silverware. This place also doesn't seem to understand the concept of an appetizer, because the appetizer we ordered came to the table at the same time as our entree. To make it even worse, the appetizer was hot, as if it had just come out of the fryer, but our wings were cold. After the food came out, our server never checked on us to see if everything was ok, and to get a refill we had to call her over to the table. The place wasn't busy; I've been there when there were more than twice as many people. There's were plenty of empty tables. Several times she went to other tables she was also serving and would walk right by our table, but never looked at us or asked if we needed anything. Honestly, it felt like she was ignoring us on purpose for some reason. This was the worst service I've ever had, and I can't believe the owner lets their staff give this poor a level of service. Frankly, the Buffalo Wild Wings corporate office should revoke this location's franchise agreement, because they're giving the brand a bad name.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Not able to actually rate this properly as we waited 30min and were not even greeted by a waiter/waitress.
Nobody addressed the wait time, except for the the host at the door that mentioned it would take 10-15 min to be seated.
After 20 minutes of waiting I realized that it was understaffed. I really wished I was able to of even gotten any type of attention that would’ve made me felt like I was acknowledged. After 30min we got up and walked out and I mentioned to the same host that we were leaving and he said I understand and apologized.
Maybe next time. Going to Planet wings or BJ’s
Service: 1
Here for lunch and John is the best!!!!!
Atmosphere: 5
Food: 5
Service: 5
The wings were very dry and the fries very hard.
They should add more sauce 🥴
Understaffed. Never enough employees to cover the demand. Very sad.
Atmosphere: 3
Food: 5
Service: 2
Ordered food that took 45 minutes to be ready. Then I get my food and it’s the wrong order. Then no one is being a host at the front so I had to wait another 30 minutes to get my original order. Who is running this place?
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