Dunkin'

361 NY-59, West Nyack
(845) 358-0666

Recent Reviews

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Emily R

Great ppl

JCS

IMO, one of the better Dunkins in the area. Convenient drive-thru is a plus! Can't vouch for the coffee or donuts, but the Iced Tea consistently tastes great!

Lily beth

The service was friendly and my order was correct, but the drive-thru could definitely be quicker. It took longer than expected, especially during a less busy time. Hopefully, the speed improves because everything else was great!

Teresa Tagliaferri

The service here, especially at the drive thru in the morning is impeccable! Everyone is warm, welcoming, and highly efficient. Today I went inside since the drive thru line was so long and was so impressed by the smooth operation and rapid process they have where they all proactively divide their tasks to get the food and coffee out as quickly as possible. By the time I walked out, the long line was gone! Awesome work Dunkin team 😁

Cat R

Placed an order on the mobile app through the drive-through. Something must’ve went wrong and it did not go through. They would not let me replace my order at the drive-through window and pay there. They made me sit outside the front of the store for 20 minutes while they attempted to figure out what was wrong. They did not figure out what was wrong and tried to give me somebody else’s order I will never go to this Dunkin’ Donuts again.

Service: 1

alice poundstone

Clean. Nice staff. I am not a regular fast food person and am clueless with menu.

Atmosphere: 5

Food: 4

Service: 5

Jonathan Boyd

If I could give less I would. They tried to give me the wrong order EVEN AFTER I repeated what I ordered.

Service: 1

RITA DI ROSA

Good place

Atmosphere: 5

Food: 5

Service: 5

Will Bachrach

I actually grabbed a soda here. Bathrooms were really clean. Good place for a quick pit stop on a road trip or long trip.

Atmosphere: 5

Food: 5

Service: 5

PeggynJJ

Stopped here off the highway on my way to NJ. Walked in for an iced latte and a bagel. Drive thru line was to the street so I walked in. Coffee was good and bagel was alright. I don’t think they are known for their bagels it was alright tasted like a frozen lenders bagel, nothing special. Employees were fast

Parking: Average size lit, they have a drive through

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Iced Latte

arlis avila

I worked here from ages 17-19. I was definitely too good of an employee for a place with such irregulated cleaning procedures that constantly had me in disgust and aggressively irresponible management that tormented you unnecessarily but hey - a student needed money. The only pleasurable thing about your experience might be a nice worker :) Eat at your own risk!

Atmosphere: 1

Food: 1

Service: 1

Alnajar Was

The lady works behind the cashier with the glasses She was rude that’s not a good way to treat customer time was 9:05 pm

Food: 3

Service: 1

Recommended dishes: Iced Latte

Waseem Alnajar

The lady works behind the cashier with the glasses She was rude that’s not a good way to treat customer time was 9:05 pm

Christina

This Dunkin’ Donuts has really gone downhill more recently. They’re only as busy as they are because they are open 24hrs and have a drive-thru in a convenient location. Many employees need to be re-trained on how to make drinks correctly and to company recipe, because more times than not- what you order is missing something it’s supposed to have, like drizzle etc, it wasn’t made correctly, or it’s gross. Or maybe you take a sip and get some little specks of spoiled milk in a cold brew you ordered knowing it’s pretty hard to mess up pouring some over a cup of ice, but alas- another drink that went down the drain. I don’t recall this location ever being even close to this consistently disappointing as it has been this summer.

Atmosphere: 2

Food: 2

Service: 2

C

This Dunkin’ Donuts has really gone downhill more recently. They’re only as busy as they are because they are open 24hrs and have a drive-thru in a convenient location. Many employees need to be re-trained on how to make drinks correctly and to company recipe, because more times than not- what you order is missing something it’s supposed to have, like drizzle etc, it wasn’t made correctly, or it’s gross. Or maybe you take a sip and get some little specks of spoiled milk in a cold brew you ordered knowing it’s pretty hard to mess up pouring some over a cup of ice, but alas- another drink that went down the drain. I don’t recall this location ever being even close to this consistently disappointing as it has been this summer.

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