Master Wok

Palisades Center Dr, West Nyack

Recent Reviews

Sort by
G Reme

I am still deeply disturbed by what my husband and I witnessed at this location last night around 9pm.

After purchasing food and sitting down to eat in the food court, we watched a male employee prepare a plate of food for a cleaner who was mopping the floors. Before handing it to him, the employee leaned over and spat into the food, then gave it to the cleaner without his knowledge. A female employee and another male employee laughed, as if this behavior was normal or a joke.

The food may have been given to the worker for free. I don’t know if the cleaner asked for it or the employee just gave it to him, so as the male employee prepared the food, the cleaner continued to mop so he didn’t have the opportunity to see what he did. But we did!

We immediately stopped the cleaner and warned him not to eat the food. We then confronted the workers who miraculously were not laughing anymore. I request a refund for my own meal, as I no longer felt safe consuming anything prepared there.

What made this even more painful is that the cleaner was a Haitian immigrant. As someone from this culture, I know firsthand how hardworking, respectful, and genuine my people are. Watching a man who was simply doing his job be treated in such a degrading and inhumane way by immigrants from Asia, was just heartbreaking. Given the circumstances, this incident was not a joke, but rather something rooted in disrespect, cruelty, and RACISM.

The fact that those 3 employees found this funny speaks volumes about who they are and how this establishment is ran. I will never return, but I also strongly urge others to think twice before eating here.

Atmosphere: 1

Food: 1

Service: 1

Joel Levy

N great service. Delicious food. Fair prices

Atmosphere: 5

Food: 5

Service: 5

Michael Mohan

This was the worst Chinese type of food I ever had in my life. Everything looked good under the light the minute I took it back to my table and opened it up everything just looked black and drenched in soy sauce. My eggroll tasted like it was three weeks old literally spit it out. Literally while eating my food, I felt my stomach rejecting it.

Atmosphere: 1

Food: 1

Service: 1

Nina Vargas

They give a big portion of food each time and are very friendly people. I love coming here with my family.

Oleksandr Butiuhin

Mega tasty and special thank you from my daughter

Atmosphere: 5

Food: 5

Service: 5

ALAC

This food looked so good underneath lighting. As soon as I took it out of the light the teriyaki chicken looked green and the fried rice looked like shadookie shanders to the browns. I ate 1/3 of the food until my stomach couldn’t take it anymore. I threw it out and debated calling the bank back saying I got scammed. I feel the repercussions of the food 6 hours later my poop smells like the teriyaki chicken.

Moral of the story: don’t trust Asian food not made by Asians and is shown under lights.

Atmosphere: 1

Food: 1

Service: 4

Nehal Ahmed

Located in 3rd floor food court of Palisades Center, MW is one of the better options available for a reasonable price. Entrees are less than $10, and combos available for rice/noodles, 2 meat and vegetables. There are plenty seating spots in front of the store. All the dishes look really well made. Usually a short line and it moves quickly since they have several people working behind the counter. I got to try the noodles, teriyaki chicken and vegetables. I liked the taste of each of them.

Minorka Benitez

Very delicious chicken in teriyaki sauce and the guys are very friendly

Atmosphere: 5

Food: 5

Service: 5

Veronica Thomas

I used to really like this place but now the workers there are rude and they are getting cheap with servings. They also have so many rules about sauces. They were never like this before. But now, I’m done going there.

Atmosphere: 1

Food: 3

Service: 1

Dragon thunderX

It was super awesome! The food tastes great and staff was surprisingly kind and generous, joseph especially. Made the atmosphere very friendly.

Atmosphere: 5

Food: 5

Service: 5

Joseph Mercado

The food is very fresh and the place is very tidy, lots of variety.

Atmosphere: 5

Food: 5

Service: 5

Sharelle Jones

They are using sugar on the lo mein. Lo mein is not suppose to be sweet. The food was cold.

Food: 1

Service: 1

Ace Portabas D.

Very poor quality of the food, avarage

Atmosphere: 1

Food: 1

Service: 1

Abraham Jaison

Quantity is less for $9.75. Box is small.
Taste is ok

Atmosphere: 3

Food: 3

Service: 2

Jason Rhee

Its decent. The fried rice was a little overcooked and the orange chicken was overly sweet. The food is 12 dollars for a box and it is a lot of food. I wouldnt go out of my way to get it by any means but its not bad.

Atmosphere: 3

Food: 4

Service: 3

Loading...